Wallester has been one of the best platforms I’ve used for expense management. The website is easy to use, and the onboarding process was smooth and straightforward. My account was approved within j... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ksenia was absolutely fantastic, followed up on emails when i forgot to reply and helped me set up my account together with the preferred products the same working day! From start to finish its been... See more
Company replied
I rarely leave reviews, but Mariano genuinely deserves this one. His support has been absolutely outstanding from start to finish. He handled my request with extreme professionalism, effici... See more
Company replied
Unfortunately i had to go through the KYC, but it worked super good, especially with Olivia which supported me going through it. I really like their service in terms of use but also how they treat the... See more
Company replied
Company details
- Financial Institution
- also in
- Accounting Software Company
- Business-to-Business service
- Card processing service
- Non-bank financial service
- Payment service
About Wallester
Written by the company
Wallester is an Estonian-licensed financial institution and has been an official Visa partner since 2018, specialising in innovative digital financial solutions and card issuance. We empower companies across the European Economic Area (EEA) and the UK to streamline payments, launch branded cards, and scale efficiently.
What we do:
1. White-Label Solution with Embedded Finance
Our White-Label solution enables businesses to integrate financial services directly into their platforms - a concept known as embedded finance. This allows companies to launch branded payment cards tailored to their specific needs, enhancing customer experiences and opening new revenue streams. We ensure a swift time-to-market with simplified integration and dedicated support from our implementation team.
2. Wallester Business: Corporate Expense Management
Wallester Business is designed to modernise corporate expense management. It provides companies with instant access to virtual and physical Visa cards, streamlining financial processes through a modern app and comprehensive portal. Features include expense tracking, budget analytics, and seamless integration with accounting systems to enhance financial oversight and efficiency.
With a diverse team of over 190 professionals located in Estonia, Latvia, France and the United Kingdom, we are dedicated to developing high-quality, profitable products for our clients. Our passion for innovation drives us to improve and adapt to the evolving financial landscape continuously.
We aim to elevate businesses by providing the most advanced financial technologies, enabling them to reach new heights in efficiency and growth. We are always open to collaboration and eager to assist companies in navigating the future of finance.
Open an account in less than 24 hours and receive 300 virtual cards for FREE!
What we do:
1. White-Label Solution with Embedded Finance
Our White-Label solution enables businesses to integrate financial services directly into their platforms - a concept known as embedded finance. This allows companies to launch branded payment cards tailored to their specific needs, enhancing customer experiences and opening new revenue streams. We ensure a swift time-to-market with simplified integration and dedicated support from our implementation team.
2. Wallester Business: Corporate Expense Management
Wallester Business is designed to modernise corporate expense management. It provides companies with instant access to virtual and physical Visa cards, streamlining financial processes through a modern app and comprehensive portal. Features include expense tracking, budget analytics, and seamless integration with accounting systems to enhance financial oversight and efficiency.
With a diverse team of over 190 professionals located in Estonia, Latvia, France and the United Kingdom, we are dedicated to developing high-quality, profitable products for our clients. Our passion for innovation drives us to improve and adapt to the evolving financial landscape continuously.
We aim to elevate businesses by providing the most advanced financial technologies, enabling them to reach new heights in efficiency and growth. We are always open to collaboration and eager to assist companies in navigating the future of finance.
Open an account in less than 24 hours and receive 300 virtual cards for FREE!
Corporate cards for your business
Includes 300 free virtual cards
Get a free corporate expense management solution with access to the multi-functional Wallester Business platform.
Contact info
Ahtri 6, Golden Gate, 10151, Tallinn, Estonia
- +372 672 0101
- sales@wallester.com
- wallester.com
4.4
Excellent
289 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding support — thanks to Meredith
I had an excellent experience with Wallester's customer support. A special thanks to Meredith, who has been consistently available and helpful throughout my interactions with the team. Always quick to respond, patient in explaining every detail, and proactive in finding solutions.
It's rare to find this level of professional and human support these days. Wallester clearly invests in its support team, and it shows.
Highly recommended.
21 May 2026
Unprompted review
Reply from Wallester
We are incredibly grateful for your kind words. Hearing that Meredith has been consistently available, patient, and proactive is the highest praise our team could ask for. We know that navigating financial tools requires clear, reliable guidance, and we’re thrilled she delivered that for you. We will be sure to celebrate this feedback with Meredith today. Thank you for choosing Wallester as your trusted partner!
Reply from Wallester
Thanks for the great feedback! Meredith is a wonderful asset to our team, and she will be delighted to hear that you enjoyed her service. We appreciate your support!
Reply from Wallester
¡Qué gran motivación para todo el equipo! Millones de gracias por tu confianza y por tu comentario tan positivo. ¡Seguiremos dando el 100% para ofrecerte la mejor experiencia posible con tus tarjetas y gestión de gastos!
Meredith au top
Meredith au top! Elles nous a aidé lors de l’onboarding et maintenant avec les tops up! Rapide et efficace
13 May 2026
Unprompted review
Reply from Wallester
Un grand merci pour ce superbe retour ! Nous sommes ravis d'apprendre que Meredith est 'au top' et qu'elle vous accompagne efficacement, de l'onboarding jusqu'à la gestion de vos top-ups. C’est exactement notre vision du service client : un soutien rapide et continu au quotidien. Nous ne manquerons pas de lui transmettre votre message, elle en sera ravie. Merci d'avoir choisi Wallester !
Great experience with Wallester so far
Great experience with Wallester so far, the 1:1 support has been great and better than other banks in the industry. Mariano in particular has been super helpful for my business and I look forward to continuing to use Wallester.
1 May 2026
Unprompted review
Reply from Wallester
Thanks for the 5-star shout-out! We're glad our 1:1 support is delivering the premium experience you deserve. Mariano is a fantastic asset to our team, and we'll make sure he sees your feedback. Thank you for your trust in Wallester!
Highly recommended
Wallester has been one of the best platforms I’ve used for expense management. The website is easy to use, and the onboarding process was smooth and straightforward. My account was approved within just 4 days, which was much faster than I expected.
A special thanks to Gözde Keser for the excellent support throughout the process. She was very professional, responsive, and supportive every step of the way. Highly recommended
11 May 2026
Unprompted review
Reply from Wallester
Thanks for the 5-star review! We're glad Gözde Keser could help make your onboarding experience so smooth and fast. Hearing that our platform is making expense management easier for you is exactly why we do what we do. Welcome to Wallester!
Mariano at Wallester helped me so much!
Mariano took great care of me through the entire set up process! Within 24 hours I had complete access to my account and was ready for business. It’s amazing how wallester provided me with 1:1 support with an account manager and he was very easy to reach out to on all platforms and was of soo much help!!! This was extremely useful as it meant we could go back and forth hassle free. I’m looking forward to continue using wallester and all the features they provide.
5 May 2026
Unprompted review
Reply from Wallester
Thank you so much for the fantastic review! We are thrilled to hear that Mariano was able to get you business-ready within just 24 hours. We know that in business, time is of the essence, which is why we prioritize that 1:1 support to keep things moving hassle-free. Mariano will be delighted to hear your kind words—welcome to Wallester, and we look forward to supporting your growth!
Juliette Samson
Juliette Samson ! Excellent person to talk to! And very professional.
29 April 2026
Unprompted review
Reply from Wallester
We really appreciate your feedback! At Wallester, we pride ourselves on having experts who are not only professional but also approachable and easy to talk to. We’re glad Juliette was able to provide that for you. Thanks for choosing us!
Great support and excellent product
Very satisfied with my account manager Redi always responsive and efficient. He consistently provides effective solutions. Also very happy with the Wallester product!
27 April 2026
Unprompted review
Reply from Wallester
It’s wonderful to hear that Redi has been such a reliable partner for your business! We truly believe that great technology deserves great support, so we're happy that his efficiency and problem-solving skills have made a difference for you. Thank you for the shout-out and for your trust in the Wallester platform!
They are giving me all you are giving me everything, but you are not giving my
How can I get my payment through my Digital ID and contents from Hall over the
19 April 2026
Unprompted review
Excellent service and support
23 April 2026
Unprompted review
Reply from Wallester
Thank you for the feedback! We're thrilled you're happy with our service and support. We're glad to have you with us!
Amazing customer service
Amazing customer service, high customizability offered. Thanks Ksenia, who made the process quick and smooth!
23 April 2026
Unprompted review
Reply from Wallester
Thank you for the 5-star feedback! We are proud of our team's ability to provide personalized solutions quickly. Ksenia is a great asset to our team, and we’re glad she could assist you so effectively. We look forward to working with you!
Juliette Samson
Juliette Samson - Thank you for the quick and solid support in setting up the account.
20 April 2026
Unprompted review
Reply from Wallester
Thanks for the shout-out to Juliette! We’re thrilled she could help you get up and running so efficiently. At Wallester, we know time is money, so 'quick and solid' is exactly what we strive for. Welcome aboard, and thanks for choosing us
Very good experience with two companies…
Very good experience with two companies tha I manage. The cards work very well and there is a very good support with a dedicated person who replays very fast on whatsapp too
1 April 2026
Unprompted review
Reply from Wallester
Thanks for the great review! We're happy to hear you're enjoying the convenience of our cards and the responsiveness of your dedicated support person. It’s a pleasure to help you manage your companies efficiently. We're always just a message away!
Reply from Wallester
Thanks for the 5-star shout-out! Redi is indeed a problem-solving pro, and we’re so glad he’s been there to support your account. We'll make sure he sees this!
Avoid Wallester – complete incompetence and a risk to your funds
My experience with this company has been catastrophic.
When opening a business account, I initially used my personal contact details. Later, I formally requested to update them and completed a video verification process — everything was confirmed successfully. After some time, due to a serious security incident, I had to repeat the process again. I completed another video verification, and the manager clearly confirmed that everything had been successfully updated.
However, just one hour later, stating that my company account was being closed, and that all funds in the account would be distributed to recent clients without my consent or any clear explanation.
As a result, my company suffered significant financial losses.
The worst part is that after this incident, communication completely stopped — no replies to emails, no resolution, and no accountability.
This is not just poor customer service — it is a serious breach of trust and a potential risk to any business.
I strongly do not recommend this company. If you value your money and business security, stay away.
14 April 2026
Unprompted review
Top card provider
Customer service is excellent, top of the top.
I have worked with corporate cards providers the last 15 years, being Wallester my first option.
Easy to issue cards, super friendly app, virtual contactless cards for google and apple pay, connection with accounting software, possibility for extra users. Top.
10 April 2026
Unprompted review
Reply from Wallester
Thank you for the high praise! Coming from someone with 15 years of experience in the corporate card industry, your feedback means the world to us. We designed Wallester to be exactly what you described—a seamless bridge between card issuance, mobile payments, and accounting. We are honored to be your first choice and look forward to continuing to provide you with 'top of the top' service!
Too bad
3 weeks and still trying to open simple bank account. For the moment they have asked us:
Certificate of shareholder
Certificate of directors
Incorporation memorandum
Contracts with our clients
Source of funds
Invoices issued to our clients
Bank account extract from another bank for last 3 month
And more to come....
9 April 2026
Unprompted review
Reply from Wallester
Hello,
Thank you for taking the time to share your thoughts. We’re sorry to hear your experience did not match your expectations. For clarity, Wallester is a regulated payment card issuer. Our services and processes are designed in accordance with financial compliance requirements that apply to all licensed providers in our sector.
Our goal is always to complete onboarding quickly - usually within 1-2 days - using documents available in open registries. If your process took longer or we had to request additional information, it was likely because some required documents were not available publicly, and we needed them directly from you.
As a licensed financial institution, we also operate under strict regulations, and in some cases, we may need to ask for additional documentations - not necessarily due to your company, but because of specific compliance requirements.
If you still have any concerns or would like further clarification, please feel free to contact your dedicated CRM Manager or support@wallester.com
Best regards,
Wallester Team
Best service ever
I use this service since 1y with meta and tiktok ads, no problem at all. Virtual card works fine for this kind of stuff. No commission.
1 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.