WantItAll.co.za Reviews 

139
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting efficient and fast processes, even during busy periods, and appreciate continuous updates and clear communication throughout the ordering and delivery stages, ensuring they are well-informed. Reviewers often praise the timely delivery of items, with many receiving orders within or earlier than the promised timeframe. The overall experience from placing an order to receiving it is described as smooth and hassle-free. However, some customers experienced occasional delivery delays, with orders sometimes taking over a month. A few people also received incorrect or missing items, or mentioned concerns about product quality or inadequate packaging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent communication and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Order

Customers consistently note positive experiences with order, highlighting ease of ordering and timely... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as very good, exceptional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.

Company replied

Rated 4 out of 5 stars

The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more

Company replied

Rated 5 out of 5 stars

The items ordered arrived in the indicated date window. I was also kept well informed of progress through the different stages along the way, which was reassuring. It cost a bit more than trying to ar... See more

Company replied

Rated 5 out of 5 stars

I am thoroughly impressed with WantItAll. I placed an order for an international item on 18 December and they promised delivery within 20 working days. Despite the busy holiday season, they stuck to t... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

139 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(139)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for feedback on my emails…

Still waiting for feedback on my emails i send

2 May 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Our apologies for any perceived delay, we are currently in communication with the manufacturer to confirm exact sizing. Th initial sizing confirmed in consultation with yourself is clearly incorrect, and any replacement resolution would be problematic without correct selection.

Rated 5 out of 5 stars

Great service received from Want it All

Thank you for your great service. I received my parcel in good order and within the time frame that was communicated to me by Want it All. I will definitely use their services again in future. Great job guys. Keep it up.

2 May 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Thank you for the great recommendation!

Rated 5 out of 5 stars

Great buying experience

Guages look exactly as described. Delivery went well with Courier Guy - do not change your Courier partner!

2 May 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Many thanks! We will make sure they know their service was great!

Rated 1 out of 5 stars

Product advertised and product received…

Product advertised and product received were different. You also indicated that it was in stock until I paid, and then it was no longer available. Another acam.

2 May 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

As was communicated to you in our correspondence, no such out of stock communication was ever sent. The order was processed exactly as requested, with the item ordered being the exact order received. It was also in line with our delivery times, as advertised clearly at multiple points in the search and ordering process.

I personally did try my best and appease any disappointment, despite the fact that nothing actually wrong was done by Wantitall, by offering possible resolutions - which were ignored. It is distressing, but if you have decided this was somehow in bad faith, and will not engage in a resolution - then there is little we can do.

Rated 5 out of 5 stars

5 star service.

I ordered a water pan for my rainbow vacuum cleaner. The product was delivered ahead of time. I was kept up to date on the status of my order.
First class service.

14 April 2025
Unprompted review
WantItAll.co.za logo

Reply from WantItAll.co.za

Such a great reward for our efforts, thank you for the kind words!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, constant updates. Just straightforward without issues. Fabulous

7 April 2025
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Reply from WantItAll.co.za

We aim to please!

Rated 5 out of 5 stars

Winderful service

Winderful service
Kept me updated
Good delivery
Excellent service

4 March 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Wonderful to hear you being satisfied!

Rated 4 out of 5 stars

Real time delivery test

So i have ordered yesterday from wantitall. My guideline for recieving the product is betweem 19th March and 2nd April. Lets see when the product arrives and i will let you know.
Edit and update
Its the 19th March and i have been informed the order is waiting clearance at jonurg customs. So far so good.

5 March 2025
Unprompted review
WantItAll.co.za logo

Reply from WantItAll.co.za

Please reach out if you have any queries!

Rated 5 out of 5 stars

Excellent service experience

I initially had some misgivings re dealing with WantitAll due to so many bad reviews. My recent experience was however completely different. The item ordered online arrived well within the estimated period, and the tracking system kept me updated perfectly. I conclude that WantitAll improved their service model which is commendable in my experience.

3 February 2025
Unprompted review
WantItAll.co.za logo

Reply from WantItAll.co.za

Thank you for your review, it makes all the effort we put in worth it!

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