WantItAll.co.za Reviews 

139
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting efficient and fast processes, even during busy periods, and appreciate continuous updates and clear communication throughout the ordering and delivery stages, ensuring they are well-informed. Reviewers often praise the timely delivery of items, with many receiving orders within or earlier than the promised timeframe. The overall experience from placing an order to receiving it is described as smooth and hassle-free. However, some customers experienced occasional delivery delays, with orders sometimes taking over a month. A few people also received incorrect or missing items, or mentioned concerns about product quality or inadequate packaging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent communication and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Order

Customers consistently note positive experiences with order, highlighting ease of ordering and timely... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as very good, exceptional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.

Company replied

Rated 4 out of 5 stars

The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more

Company replied

Rated 5 out of 5 stars

The items ordered arrived in the indicated date window. I was also kept well informed of progress through the different stages along the way, which was reassuring. It cost a bit more than trying to ar... See more

Company replied

Rated 5 out of 5 stars

I am thoroughly impressed with WantItAll. I placed an order for an international item on 18 December and they promised delivery within 20 working days. Despite the busy holiday season, they stuck to t... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

139 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(139)

86 reviews in the last 12 months

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Rated 4 out of 5 stars

Happy Customer

Order took long but was within the timelines as said on the site. Good communication on keeping me updated on the status of my order 100%.

3 February 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Many thanks for the kind words! At times it can take longer to affect delivery, but as you said, it is why we give long possible lead times.

Rated 5 out of 5 stars

Good experience, fast shipment.

My package arrived a lot earlier than expected and the courier service was good. No complaints, I would support wantitall again.

3 February 2025
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Reply from WantItAll.co.za

We are more than happy to have pleased!

Rated 5 out of 5 stars

Happy client

With all the scams out there it is hard to trust all the shopping sites! Very happy with the service I received, communication and delivery was good thank you

3 February 2025
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Reply from WantItAll.co.za

We are overjoyed that your experience was good, we try to make that the standard!

Rated 5 out of 5 stars

Happy Customer

Yes, Communication was on point👌, my book wasn't available had to be ordered internationally, 2 weeks after, it was delivered considering I ordered during holidays.You communicated throughout
Thank you for that🥰

8 January 2025
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Reply from WantItAll.co.za

Thank you for the kind words! Your satisfaction is our goal.

Rated 5 out of 5 stars

Delivered!!

Great great service. Communication was excellent and the product arrived in good condition

8 January 2025
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Reply from WantItAll.co.za

Great to hear it!!

Rated 5 out of 5 stars

I received my package safely

I received my package safely, though it took a little bit of time

9 December 2024
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Reply from WantItAll.co.za

Thank you for the kind words! We will strive to increase our speed!

Rated 5 out of 5 stars

This was my 4th time ordering from…

This was my 4th time ordering from WantitAll and every time everything was exactly as I expected. Very good service and trustworthy. Thank you WantitAll

1 November 2024
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Reply from WantItAll.co.za

Many thanks for the continued patronage!

Rated 3 out of 5 stars

Order Ref #692791

Good day,

I was satisfied with the order status updates from your 'Orders' Team at Want It All, nice touch...
Your expected delivery was 22 Nov - 06 Nov and the part arrived with me on 01 Nov, it was within your mentioned timeframe, so 'one-up' there too...
However...
My only frustration was that I needed the item in a hurry. Unfortunately, there is no button/tab/checkbox to request URGENT when placing an order at Want-it-All.

1 November 2024
WantItAll.co.za logo

Reply from WantItAll.co.za

Dear Marc

Many thanks for your feedback, it is much appreciated!

Apologies, we sadly do not have an urgent delivery option as we import our shipments in one big consignment - this sadly does take some time to ship and clear. We have tested out an express delivery option, where we bring in single items in much quicker - but it sadly increases the price by such a big margin that it would not be a viable option.

We will though continue to investigate our offerings, and improve where we can!

Have a wonderful day further!

Kind regards!

Rated 5 out of 5 stars

Great experience

Well,
first of all getting the products correctly and door delivery from outside the country. that was great.

i had a bad experience before, but you came highly recommended from my colleague & thumbs up. kip it up.

c u soon.

1 November 2024
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Reply from WantItAll.co.za

Dear Donsa

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 5 out of 5 stars

Excellent pricing

Excellent pricing. Excellent communication. All round excellent service!! Thank you

1 November 2024
WantItAll.co.za logo

Reply from WantItAll.co.za

Dear Vanessa

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Wantitall, they communicated with me all the time and I knew exactly where my parcel at all time. Will definitely make use of them again. Excellent service

1 November 2024
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Reply from WantItAll.co.za

Dear Michelle

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 1 out of 5 stars

I still have not received my parcel…

I still have not received my parcel even though everything is paid off and the 20 days come and gone. Upon enquiry they said they needed 2 extra days and the wait continues

1 November 2024
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Reply from WantItAll.co.za

Dear Khethani

Many thanks for your review.

I have looked up, and the order was delivered today (1st November) - meaning we delivered within the timeframe quoted (10-20 working days). Today would be the 18th working day.

I hope all is in order, and if you have any concerns please feel free to contact us at queries@wantitall.co.za

Kind regards!

Rated 5 out of 5 stars

YOUR SERVICE WAS 100 PERCENT.THEY…

YOUR SERVICE WAS 100 PERCENT.THEY COMMUNICATE WELL WITH ME THREW THE HOLE TIME.WILL DEFINITLY MAKE USE OF YOUR SERVICE AGAIN.

2 September 2024
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Reply from WantItAll.co.za

Dear SC Visser

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 5 out of 5 stars

as i wanted.

23 August 2024
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Reply from WantItAll.co.za

Dear Cliente

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

Rated 5 out of 5 stars

Great experience

The goods were cheaper than other international stores. The delivery was exactly on time as they had initially advised. The product was in excellent condition. No extra cost. I'm happy

30 August 2024
WantItAll.co.za logo

Reply from WantItAll.co.za

Dear Ros

Many thanks for your feedback, it is much appreciated!

Hope to see you again soon!

Kind regards!

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