I wanted a hand dryer the same make & model as the one I was replacing(to save on redecoration) & ordered it from them! Unfortunately the first didn't turn up but the company arranged an over night re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality brushed steel soap dispenser have purchased this item previously they look great in any bathroom, they dont go rusty like cheaper versions, you get what you pay for. Would highly recommend gr... See more
Company replied
The website has a large range of items to chose from which meant I was able to find sanitary bins that were just the right size. I was able to pick up everything I needed in once place and it was de... See more
Company replied
Great product and excellent customer service - sadly the delivery company let them down however the service from the team to track down the changing table was above and beyond especially Jade and Tris... See more
Company replied
Company details
- #61 of 134 best companies in Appliance shop
Written by the company
Welcome to The Official Washroom Hub UK site. Shop for Hand Dryers, Hair Dryers, Washroom Dispensers, Bathroom Accessories and much more at the Washroom Hub.
Contact info
Unit 3 Woodlands Business Park, EX167LL, Exeter, United Kingdom
- 0800 023 4937
- enquiries@washroomhub.co.uk
- washroomhub.co.uk
4.7
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
Excellent customer ser vice and products what more could you ask
30 September 2025
Unprompted review
Reply from Washroom Hub
Thank you so much for your review Wayne. We hope you have a great day.
Quick and easy purchase of my water…
Quick and easy purchase of my water boiler, highly recommend!
15 August 2025
Unprompted review
Reply from Washroom Hub
Thank you for your lovely review Andrew. We hope you have a great day.
Excellent product
Excellent product, delivery quick and Customer Service Excellent
13 August 2025
Unprompted review
Reply from Washroom Hub
Thank you for your lovely review.
Excellent service and quality very good
Excellent service and quality very good
2 September 2025
Unprompted review
Reply from Washroom Hub
Thank you so much for your review.
Excellent Service.
I wanted a hand dryer the same make & model as the one I was replacing(to save on redecoration) & ordered it from them! Unfortunately the first didn't turn up but the company arranged an over night replacement so I was still able to fit & have a happy customer! This kind of service is so rare these days & I'm more than happy to give them a 5* review! I'll certainly use them again when the need arises!!
12 September 2025
Unprompted review
Reply from Washroom Hub
Thank you so much for your review Graham. We are so pleased to hear our team helped you with the delivery issues and a replacement was sent on a next day service. We hope you have a great day.
Very happy with their service
Very happy, brilliant fast delivery with products just as advertised.
9 September 2025
Unprompted review
Reply from Washroom Hub
Thank you for your lovely review Amelia. Have a great day.
Great Company!
Offer a wide range of products to select from, they were massively helpful. Overall a great company to buy from :)
2 July 2025
Unprompted review
Reply from Washroom Hub
Thank you so much for your lovely review Ava. We hope you have a great day.
Great service and quick responses from…
Great service and quick responses from customer service team. Happy customer.
19 September 2025
Unprompted review
Reply from Washroom Hub
Thank you so much for your lovely review Leroy. We hope you have a fantastic day.
Reply from Washroom Hub
Thank you for your lovely review David. Have a great day.
Faulty item and bad service
Sent faulty item. Didn't deal well with return / refund/ Bad customer service
1 September 2025
Reply from Washroom Hub
Our team are truly saddened by your review this morning. Our team have checked the correspondence between you and our customer service team and it appears this was dealt with in a timely manner. The refund was issued immediately, further discount was applied on a new unit and you received a friendly response each time. We apologise for the inconvenience caused, however the issues were dealt with correctly and efficiently.
Have a great day.
Reply from Washroom Hub
Thank you for your review.
Reply from Washroom Hub
Thank you for your review Deb. Have a great day.
Reply from Washroom Hub
Thank you for your review Mick.
delivered to wrong place
Placed order over 2 weeks ago and they still haven't arrived as they were delivered to wrong address. Washroom Hub have investigated the problem and have issued a refund straight away, Jade in there customer service department has been dealing with the issue and has sorted everything for us.
21 August 2025
Reply from Washroom Hub
Thank you so much for your review Joe. We are so sorry for the issues caused by our couriers but we are thrilled to hear Jade stepped in to help. She will be so happy to read this review.
Thank you for your patience and kindness throughout. We hope you have a lovely day.
Not the first time I have used Washroom…
Not the first time I have used Washroom Hub and I have never been disappointed. Good selection, competitive pricing, quality appliance's and delivery on time.
29 August 2025
Reply from Washroom Hub
Thank you for your lovely review Louis. We are so pleased to hear you are happy with our service.
Good service review
The service was excellent - the delivery was on time and the product was as descibed on line.
28 August 2025
Reply from Washroom Hub
Thank you so much for your lovely review Graham.
customer service was a great help when…
customer service was a great help when I ordered the wrong style of tap, easy to return and receive refund to order replacement.
27 August 2025
Reply from Washroom Hub
Thank you so much for your review Matthew. We are so pleased to hear our returns system was straightforward for you.
Quality brushed steel soap dispenser…
Quality brushed steel soap dispenser have purchased this item previously they look great in any bathroom, they dont go rusty like cheaper versions, you get what you pay for. Would highly recommend great company and excellent quality fast delivery well packaged
24 August 2025
Reply from Washroom Hub
Thank you for your review Jane. We are thrilled to hear you are happy with our products. We hope you have a great day.
Highly Recommend!
I placed my order for a Biodrier hand dryer on Tuesday and it arrived the next day! I’m very impressed by the efficiency of the delivery service. The product itself is fantastic and I will definitely be ordering again! Highly recommend!
26 August 2025
Unprompted review
Reply from Washroom Hub
Thank you for your review Mark. We are so pleased to hear you are happy with our products and service. Have a great day.
Reply from Washroom Hub
Thank you for your review.
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