Waste King Skip Hire Limited Reviews 

386
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally polite, remarkably helpful, and extremely efficient while handling various property clearances. Consumers also deeply appreciate the prompt arrival times, clear communication, and the smooth, well-organized booking process from start to finish. However, some customers also noted frustrating issues regarding scheduling, communication gaps, and occasional unexpected collection delays. A few people additionally mentioned that the overall pricing felt somewhat higher than anticipated for the specific services received. Despite these occasional setbacks, the vast majority of users remain extremely satisfied with the reliable assistance provided.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick responses, helpful support, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Price

Customers had ambiguous experiences with price, as some reviewers found the rates fair, cheap, and exactly as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from start to finish. Belinda was great at estimating our requirements from photos & really helpful through the whole process. Dean, arrived promptly at the property & worked hard rem... See more

Company replied

Rated 5 out of 5 stars

We were not able to be at the clearance site and relied on contractors to do a good job and communicate about what they'd done & weren't able to do etc. At first we used Litta (you are expected you t... See more

Company replied

Rated 5 out of 5 stars

Lauren helped orchestrate a clearance with quite a few moving parts very efficiently. Dean and his colleague were timely, professional and tidy. They communicated well and were personable. Many thanks... See more

Company replied

Rated 5 out of 5 stars

The young man phoned in advance to tell me when he would arrive, giving me time to contain my dog. He was very efficient, helpful and cheerful. Booking was extremely easy - as an older person I n... See more

Company replied


Company details

  1. #29 of 39 best companies in Waste Collection Service

Written by the company

Welcome to Waste King Waste King Limited should be the first company you call if you require skip hire in the UK, our first class customer services and amazing prices mean we are the skip hire company to call to find any skip sizes and permits. Including Rubbish Clearance services, Skip Bags and many more. Waste King Limited offers a reliable service anywhere in the UK. We are committed to providing a quality, cheap skip hire service that is always cost effective and on time. We offer cheap skip hire service for residential customers, small & large businesses and large building and construction companies. Waste King Skip Hire Providing affordable and on-site Skip Hire Services nationwide in the UK… We offer cheap skip hire service for residential customers including a road permit, small & large businesses and large building and construction companies. If you are looking for a local skip hire company we provide the best service at the best price. Waste King Limited are here to help. We offer a full range of skip sizes from mini to extra-large including 4 yard skips, 6 yard, 8 yard, 12 yard and 16 yards skips, with such a wide range available to you we are here to help call our customer service team and we will discuss the best size for you. Choose Waste King Limited your responsible waste removal company, we have a great recycling record with 89% of our waste avoiding landfill our services are designed to be cost effective while great for the environment .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

386 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(386)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always!

Booked Waste King for some domestic rubbish removal. The online booking system is easy to use and the guys contacted me on my mobile 15 minutes before they arrived.

Very friendly service!

This is about the third time I have used Waste King and I’d recommend them to anyone.

13 November 2024
Unprompted review
Rated 2 out of 5 stars

Dreadful

The two stars are for the guys who turned up to remove the waste, who were not from Waste King, but a subcontractor. They were good guys. Waste King themselves are a disgrace and their customer service is virtually non-existent. Look for furniture removal on the web and they will instantly pop up saying they service your town - they don't without charging a premium. I think they only really service places within 250 yards of their front door. And the prices are outrageous, all worked out by how many washing machines your load equates to! Barmy or what? I didn't want to get rid of a washing machine. But by their own calculations, it was going to cost around £800, whereas I figured it should be half of that. They are supposed to reimburse if this is the case when they turn up. Of course, they never turn up, someone else does. And that 'someone else' said to me, "Is this all you've got?" Naturally, I never heard from Waste King again ... and they shall never hear from me again. I can't believe companies like this have the nerve to ask for reviews!

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Good man and van service

Two men and two vans turned up at 7.30am. My only criticism would be they didn't ring the evening before to tell me a time but did ring before they arrived. An hour later the furniture was gone. They photographed everything as they went round. A great job done quickly and efficiently.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Really pleased with service received by Waste King. Laura on the telephone was lovely to speak with and arrange collection and the guys on the day were really polite and friendly. I will definitely recommend.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Great company 👍

Easy to book online 👍. Turned up nice and early and clean. Collected on day 5 as expected, first collection of the day which was great. The 2 chaps that dropped off and collected were two of the most friendliest/politest ever. I would recommend this company. Very professional but very helpful and friendly. Thank you

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Anita is a star!

Our account manager Anita is an absolute superstar, always goes above and beyond and is an utter delight to deal with every week! Thank you!

28 August 2024
Unprompted review
Rated 4 out of 5 stars

Would recommend

I booked a skip online. The online booking allows you to book every day, except for a Sunday. I got a message two days before my delivery date that they do not do Saturday deliveries. It meant that I had to liase with the delivery driver as to where to leave the skip in my absence. Otherwise, the staff were helpful, prompt, professional and were good enough to take the skip when it had been overloaded by a random fly tipper.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Absolute shocking

Absolute shocking, wasn’t told mattresses weren’t allowed, the company they used Exeter based well known skip company own website state they take mattresses. Won’t be using them again

Update, they now want £54 for not taking the mattress, if I could only put pictures on here I’d share how it was left

Do NOT use this company

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied

The driver who collected the waste was friendly and on time ! He contacted me with his time of arrival ! All in all excellent service !

1 July 2024
Unprompted review

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