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Watches of Wales Reviews 

504
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exciting competition formats, highlighting the transparency and fair chances of winning stunning, high-quality watches and other high-end prizes. Many people appreciate the excellent service and professionalism from the staff, who are described as helpful, knowledgeable, and friendly, often going above and beyond to assist. The overall user experience, from entering competitions to purchasing or selling items, is frequently noted as smooth, efficient, and straightforward, making every interaction a pleasure. Though some people expressed disappointment about not winning competitions, they generally acknowledged the fairness and competitive odds offered.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the quality and variety of... See more

Competition

Clients share positive opinions on competition, with many reviewers describing them as amazing, honest, fair,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as outstanding, excellent, and... See more

User experience

People report positive experiences with user experience, consistently describing it as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking... See more

Company replied

Rated 5 out of 5 stars

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if... See more

Company replied

Rated 5 out of 5 stars

I contacted Paul about my Rolex valuation and his level of service was outstanding , going over and above to help me. He’s so helpful and has amazing knowledge about the brand. I would highly recommen... See more

Company replied


Company details

  1. #31 of 130 best companies in Watch shop
  2. #71 of 289 best companies in Jewellery shop

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

504 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(504)

376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fab company to deal with. AAA ++++

What a fab company to deal with. A pleasure from start to finish. Even met me at the train station. I can see this being a long term relationship. I even came away with two unexpected purchases. Gave me prices over email and never once tried to renegotiate.

6 July 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Chris

Thank you so much for your kind words! It was an absolute pleasure meeting you, and we're delighted you found a couple of extra treasures while you were here.

Look forward to hopefully seeing you again soon! #longtermreleationship😊

All the best, The WOW Team

Rated 5 out of 5 stars

Great company I love the watches I’d…

Great company I love the watches I’d love to own a Rolex one day 🙏 you have to be in it to win it 😂 maybe just maybe this just might be my turn to win it 😂🫶🏻 please call out my number 🤷🏻😂

5 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Darren

Thank you for the review!

We're so glad you love the watches, and we wish you the very best of luck in the draw. You never know, someone has to win, so hopefully this is your lucky one! 🤞⌚

All the best, The WOW Team

Rated 5 out of 5 stars

Value for money reflected on the value…

Value for money reflected on the value of the watch fingers crossed 🤞🏼

4 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Mr Harris

Thank you for your review! We're glad you can see the value, and we really appreciate your feedback.

Always fingers crossed! 🤞🏼

All the best, The WOW Team

Rated 5 out of 5 stars

Sold my rolex recently and was suprised…

Sold my rolex recently and was suprised how quick it was also the 2 gentlemen were such lovely people will definetley return to buy one of there stunning handbags soon .

26 June 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Stephanie

Thank you for your lovely review! We're so pleased you found the process quick and enjoyable, and it was a pleasure meeting you.

We really appreciate your kind words and look forward to welcoming you back when you're ready to choose one of our fabulous handbags!

All the best, The WOW Team

Rated 5 out of 5 stars

Entered a watch competition again

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if there's a flash code on offer. Fingers crossed 🤞

3 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hello!

Thanks so much for your feedback!

We're really pleased to hear you enjoy our competitions and appreciate how fair and transparent they are. Best of luck in all the draws that you enter, we'll have our fingers crossed for you too! 🤞

All the best, The WOW Team

Rated 5 out of 5 stars

Trust worthy company

Trust worthy company

3 July 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Mason

Thank you, I think that is the biggest fear for consumers these days, but our track record proves exactly what you have said.

Thanks again for leaving the review.

All the best, The WOW Team

Rated 5 out of 5 stars

Quick purchase

Quick purchase, discount price on buy more options, some of the best watches on the market.

29 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Luke

Thanks so much for your review! We're really pleased you found the purchase process quick and got a good deal.

All the best, The WOW Team

Rated 5 out of 5 stars

Quick an easy to enter

Quick an easy to enter

29 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Jac

Thanks for taking the time out to leave these comments.

All the best, The WOW Team

Rated 5 out of 5 stars

Great comp

Really hope it’s my lucky day today this watch is on my grail list!!!!

27 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Scott

Good Luck always, and thanks for taking the time to leave your review 🙂🙂🙂

All the best, The WOW Team

Rated 5 out of 5 stars

I contacted Paul about my Rolex valuation

I contacted Paul about my Rolex valuation and his level of service was outstanding , going over and above to help me. He’s so helpful and has amazing knowledge about the brand. I would highly recommend him for any business regarding luxury watches. Paul exceeded my expectations dealing with my enquiry .

24 June 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Julie

Thanks so much for your kind words! Paul said it was a pleasure helping you, and we're really glad you had such a positive experience.

We truly appreciate the recommendation and hope to help you again in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

One of the most trustworthy sites to…

One of the most trustworthy sites to win exceptional watches. I won several times with them. I used to play in almost every competition hence i was able to own some quaility watches which are in like brned new conditions. As well they support you with aftercare if something goes wrong with the watch.
Good luck everyone

23 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hello!

Thanks so much for the kind words! We're really glad you've had a great experience with us and that you've been happy with both your wins and our support. Wishing you the best of luck in the next competitions!

All the best, The WOW Team

Rated 5 out of 5 stars

Ease of application

Ease of applications, no difficulty, no obstacles to go around. Just straightforward

24 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Rob

"Just straightforward" that is exactly what we aim for, thanks for the review.

All the best, The WOW Team

Rated 5 out of 5 stars

Had my first Rolex here last week

Had my first Rolex here last week, absolutely delighted with it! Top service and a great customer experience! Thanks guys !

16 June 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Gareth

Thank you for your wonderful review! We're delighted to hear you're enjoying your first Rolex and that you had a great experience with us.

It was a pleasure helping you find the perfect watch, and we truly appreciate your kind words about our service. Enjoy your Rolex, and we look forward to welcoming you back in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

Good competition with real winners

Good competition with real winners

23 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Andrew

Absolutely real winners, proof is in the longevity and reputation.

Thanks for the review 🙂

All the best, The WOW Team

Rated 5 out of 5 stars

GMT Batgirl Winner

What a great experience bought x5 tickets for the GMT Batgirl on Sunday evening. Never did I think I would be taking a phone call at 10:15am on the Monday morning saying I won. Jordan was brilliant to deal with making arrangements to collect and genuinely nice guy. Great Company to deal with!

22 June 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Mark

Thank you for the fantastic review! Congratulations again on winning the GMT Batgirl 🎉 We're delighted to hear you had such a great experience. Jordan is loving your feedback. Thank you again and enjoy your amazing prize! ⌚😊

All the best, The WOW Team

Rated 5 out of 5 stars

Entered there comps a good few times

Entered there comps a good few times. Ain't one yet. But love the odds U get 👍🏻

20 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Joseph

Thanks for entering our competitions so many times! 😊 Keep trying, you never know when your lucky win might come along! 🍀🤞

All the best, The WOW Team

Rated 5 out of 5 stars

Love WoW comps, come on!!!

Love your competitions, let it be my turn to win 🤞

21 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Mike

Thank you! 🤞 Best of luck, maybe this will be your lucky win! 🍀✨

All the best, The WOW Team

Rated 5 out of 5 stars

Wow !!!

Top notch 😀😀

17 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hello!

Top comment - thanks 😃

All the best, The WOW Team

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