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Watches of Wales Reviews 

503
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high-quality products and the exciting, fair, and transparent competition format, offering stunning watches and other luxury items at great value. The staff are frequently highlighted for their exceptional service, helpfulness, extensive knowledge, and friendly, professional approach, making every interaction pleasant. Many people appreciate the excellent pricing, whether buying, selling, or entering competitions, finding offers to be fair and competitive, leading to highly satisfying transactions and experiences. However, some people mentioned that despite regularly participating in the competitions, they have yet to experience a win, expressing a wish for better luck in future draws.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the clear, transparent, and interesting... See more

Competition

People report positive experiences with competition, often describing them as amazing, honest, fair, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the outstanding and excellent... See more

Price

Customers consistently note positive experiences with price, often highlighting competitive pricing and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking... See more

Company replied

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if... See more

Company replied

Rated 5 out of 5 stars

What a fab company to deal with. A pleasure from start to finish. Even met me at the train station. I can see this being a long term relationship. I even came away with two unexpected purchases. Gave... See more

Company replied


Company details

  1. #31 of 130 best companies in Watch shop
  2. #71 of 289 best companies in Jewellery shop

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

503 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(503)

376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Amazing company

13 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Mark

Thanks, that's because of our amazing Customers 🙂

All the best, The WOW Team

Rated 5 out of 5 stars

Watches of Wales provide an incredible…

Watches of Wales provide an incredible opportunity for people to win high-end luxury watches. Their communication is excellent, and the website is easy to use and professionally designed, making the whole experience straightforward and enjoyable.

Thank you, Watches of Wales, for offering such a fantastic service. I can't recommend you highly enough!

12 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Mark

Thank you so much for your kind words and recommendation! We're delighted to hear that you found the experience to be so good, and that our comms and website met your expectations.

Our goal is to make entering our competitions as seamless and exciting as possible, so feedback like yours means a great deal to the whole team.

Thank you again, and we look forward to seeing you in future competitions!

All the best, The WOW Team

Rated 5 out of 5 stars

Great company,really hope i can win…

Great company,really hope i can win these,his and hers rolex,s for me and my partner

11 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Leighton

Thank you for your lovely review and for entering the competition!

The His & Hers Rolex competition has now ended, but we wish you the very best of luck in any future draws you enter with us. Keep an eye on our page for more exciting competitions coming soon!

All the best, The WOW Team

Rated 5 out of 5 stars

Fair price for a cracking prize I would say

Seems a fair chance of winning something and the prizes are beautiful aswel ,
Imagine winning a lovely watch for you and your lady for under 20 pound , well that would be a cracking win in mine and the misses eyes that would , fingers crossed for the raffle draw

11 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Glynne

Thank you for the great review! We're delighted to hear you like the prizes and feel the competitions offer great value.

Winning a matching watches for you and your other half for under £20 would certainly be an cracking result! 🤞

Best of luck in the draw.

All the best, The WOW Team

Rated 5 out of 5 stars

A great experience from start to…

A great experience from start to finish. Easy to deal with, professional & good communication through out. Would recommend to anyone!

8 June 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Rhys

Thank you for your kind words! We're delighted to hear you had a great experience with us from start to finish. We really appreciate your recommendation and look forward to helping you again in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

Great service

Great service and easy

7 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Jamie

Thank you for your kind words 😌

All the best, The WOW Team

Rated 5 out of 5 stars

Llanrug

Easy process

7 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Peter

Great to hear that, we don't like over complicating anything!

All the best, The WOW Team

Rated 5 out of 5 stars

I’ve purchased 2 Rolex watches from…

I’ve purchased 2 Rolex watches from this company and the service and delivery was 100%

7 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey William

Thank you for choosing us for both of your Rolex purchases. We're delighted to hear that you were pleased with the service and delivery. Your trust and repeat custom mean a great deal to us, and we hope you enjoy your watches for many years to come. We look forward to assisting you again in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

Straightforward

Straightforward entry of a great competition

5 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Terry

That's what we love to hear, thanks 🙂

All the best, The WOW Team

Rated 5 out of 5 stars
Watches of Wales logo

Reply from Watches of Wales

Hey Andreas

Absolutely on the ethics front, it is what keeps a business worthy in customer's eyes, so very important to us. Thanks for the review.

All the best, The WOW Team

Rated 5 out of 5 stars

Just thinking of winning a rolex would…

Just thinking of winning a rolex would be amazing 👏 fingers crossed 🤞

3 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Andrew

We love the enthusiasm! 🤩 A Rolex would definitely be an incredible win. Wishing you the best of luck, fingers crossed for you too! 🤞🍀

All the best, The WOW Team

Rated 5 out of 5 stars

Very easy to apply

Very easy to apply, great information and a good company

2 June 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Rob

Wonderful to hear, thanks for the great feedback 🤩

All the best, The WOW Team

Rated 5 out of 5 stars

Great website

Great website, easy to use. Love the content on instagram.

31 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Jordan

Thank you it's great to know you're loving our Instagram content, there's plenty more to come! Thanks for your feedback, and best of luck in the competitions! ⌚🍀

All the best, The WOW Team

Rated 5 out of 5 stars

Great platform

Great platform, ease of review of the competitions and purchasing the tickets.

30 May 2026
Watches of Wales logo

Reply from Watches of Wales

Thanks Ian

It's good to hear you find the platform easy to use. We appreciate you taking part and wish you the very best of luck in the upcoming draws! ⌚🍀

All the best, The WOW Team

Rated 5 out of 5 stars

Been participating in the raffles for a…

Been participating in the raffles for a couple of years now. I’ve introduced my friends to wow raffles. Great odds to win amazing prizes!!! Fingers crossed my win will be coming soon…

30 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Steven

Thank you for your business over the years! It's great to hear you've been enjoying the raffles and even introducing your friends too. We truly appreciate it.

Wishing you the very best of luck in the upcoming draws, we hope that winning moment is just around the corner! 🤞⌚

All the best, The WOW Team

Rated 5 out of 5 stars

Great service

Great service. Brilliant team at Watches of Wales. A++

30 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Paul

Thanks for taking the time to leave this review.

All the best, The WOW Team

Rated 5 out of 5 stars

First Class Company To Do Business With

I spend my life in a wheelchair & am unable to go out without my husband. I wanted to buy him a Rolex for his 60th without him knowing & so got in touch with Watches of Wales. The service I received from Jordan was exemplary. Nothing was too much trouble.
A first class Company to do business with, nothing is too much trouble.
Have just entered one of their regular competitions to try & win the dream watch - a Daytona - never won anything in my life, but wow it would feel good to go out with a Rolex on & you’ve gotta be in it to win it! Fingers crossed 🤞 🙂

30 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hello Anne

Thank you so much for your wonderful review. Jordan is delighted he was able to help make your husband's 60th birthday surprise so special.

It means a lot to hear that you found our service first class. Best of luck in the competition, we'll be keeping our fingers crossed for you too! 🤞⌚

All the best, The WOW Team

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