Amazing customer service from Mark and nothing was too much trouble. First class watch purchased for a special occasion and could not be happier! Excellent condition, box, papers, free cleaning k... See more
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Company details
- #56 of 131 best companies in Watch shop
- #10 of 29 best companies in Watch Manufacturer
- #17 of 28 best companies in Watch repair shop
Written by the company
The First Dedicated Luxury Watch Boutique on the Island of Ireland.
Contact info
25 Talbot St, 4th Floor (Pride & Pinion), BT1 2LD, Belfast, United Kingdom
- +442890628888
- Enquiries@prideandpinion.com
- prideandpinion.com
Asks customers to review
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Replied to 25% of negative reviews
Typically replies within 24 hours
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Pleasure to do business with
Pleasure to do business with. Courteous and Knowledgeable Staff. Excellent communication. Wish they had a spot here in the States. Best of luck moving forward.
Great experience buying from you guys
Great experience buying from you guys, especially Jordan for all the help and patience :)
10/10 would recommend
Excellent service told Mark what i w
Excellent service from start to finish. After discussing what i had in mind . Mark went above and beyond to deliver a lovely watch and i am delighted with it. Highly recommended and very knowledgeable in his field .
Outstanding Purchase Experience with Mark
I recently purchased a Rolex Day-Date from Mark, and the experience was exceptional. He is highly professional and delivered the watch within two weeks, completely hassle-free. The service and communication were outstanding throughout. I’ll definitely be returning to him for future purchases. Highly recommended!
Mark helped guide me through various…
Mark helped guide me through various watch choices using the criteria I had provided, he was very patient and we ended up with a wonderful watch
I visited the hq this morning and I was…
I visited the hq this morning and I was amazed at the various watches they have in stock. I have an Omega Moon 🌕 Watch and was treated very well by Jonathon and Mark. I have no hesitation in recommending this LOCAL company as they are fantastic to deal with, thanks again chums. Eleven out of ten.
Big thanks to mark and the team for…
Big thanks to mark and the team for sourcing and delivering my Rolex in less than 2 weeks, very clean Rolex and in even better standard in person than the pictures,
Thanks again lads.
I part exchanged a watch and the…
I part exchanged a watch and the experience was smooth and quick.
5/5 the best out there and definitely recommend doing business.
Exceptional service:
Exceptional service from start to finish. Mark sourced the exact watch I was after in no time and went above and beyond during the handover. I’ll definitely be returning for future business
I was looking for a Rolex Starbucks and…
I was looking for a Rolex Starbucks and they sourced a 2025 in 2 days in mint condition. Great to deal with! I’ll definitely be back.
First class service from Mark at Pride & Pinion
Purchased my first watch from Pride & Pinion and it was beyond easy - I saw they had a watch listed that I was interested in for a great price, after confirming a few details via email (that were answered immediately) I completed the purchase and I had the watch in my hand in the UK the following day!
Mark Skinner was absolutely fantastic to deal with, and was kind enough to include an awesome free shirt and stickers - 10/10 service.
Genuinely wouldn't think twice about making a repeat purchase in the future.
Great customer service
Mark sold a watch on consignment for me. Great customer experience, quick process, kept me updated throughout and he got a me a great price for the watch. Definitely will be back!
Rolex purchase
Bought a Rolex from these guys, the watch was exactly as described, lots of choice if I’d changed my mind, and great service from start to finish,
AVOID AVOID AVOID!!!
If you’re looking for a watch to celebrate a milestone in life, please look elsewhere. My experience with Pride and Pinion was extremely disappointing. There were problems with sending the watch to me, and when it finally arrived, it had a broken movement—despite their promises that it was in good condition. When I tried to resolve the issue, they didn’t want to return the full amount of my money. The situation got so bad that I even had to contact the police in Belfast to figure out what to do. Based on this experience, I cannot recommend this company to anyone. A lot of dishonesty. Wouldn't trust them again.

Reply from Pride & Pinion
Professional and Helpful
I asked Luke to source me a watch and I'm very impressed with the professionalism and helpfulness every step of the way. Wouldn't hesitate to use their service in the future.
Thanks again, guys
Great watch
Great watch, great service. Dealt with Mark, very easy to deal with, quick comms, and all in all a pleasure from start to finish.
Fairly new to the watch world, this is only no 2 but will not hesitate to get back in touch with Pride & Pinion when I’m looking for no 3
Good overall
Good overall. Was not aware that watches are sold with maximum number of links in "bracelet". had to pay to get these adjusted. also, delivery was longer than I hoped, considering it was sent from Belfast to Dublin. however, the watch is exactly as described and it was a good price. would I use Pride and Pinion again? 100%
I had a great experience by my watch
I had a great experience by my watch. The guys have pride and Pinion really looked after me didn’t matter that it was a smaller purchase. They really went above and beyond to make sure that I was happy with what I was buying 10 out of 10.
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