WaterHog Reviews 

This was my 2nd order of rugs to complement the doormat in my kitchen. I'm impressed with the quality of the mats and they really do seem to prevent as much dirt coming in on paws from the garden.

Really pleased with the quality of my rug and delivered so quickly

From order to delivery exceptional service

So far so good. Dispatched quickly and very slim and super grippy

easy to order, quick delivery.

Bought a second mat for our back door, as the first one is great. It stays in place and doesn’t move despite the foot traffic going through. The mat arrived very quickly in a well packaged box.

1st class information and service

Placed an order for a bowl mat 6 weeks ago. Money was taken. No product. No response to emails or the website chat function. Very Poor indeed.I gave a review of 1 star.

Update in response to initial contact from company; 14.11.25

If a product is not available at the point of order due to a lack of raw materials and the estimated wait will be 6 - 8 weeks I think it only fair that customers are advised of this before they commit.

You advised the items have flown off the shelves but also said you are waiting for raw materials. It seems more likely that you secure thousands of orders and associated funds and use this to finance the next batch orders. Some kind of just in time supply but I dont think its fair for your customers to finance this set up. Or indeed wait 6-8 weeks for a doormat. Left score at 1 star.

Update 17.11.2025
The company had been in touch with further apologies and the offer of a free doormat due to the general delays and process to date. As a result i updated the score from 1 star to 3 stars. I imagine had i not left a review in Trust Pilot they would not have been as responsive. Hopefully the products arrive soon. I would say the other products i have ordered from them in the past faced no delays and have worked well.

The doormat itself is brilliant. However the size is just too big! It’s perfect for a standard door width, but doesn’t factor in the skirting boards, so it doesn’t tuck in neatly to the door.

A great, good looking doormat. Also, great for muddy, wet paws. Delivery was very prompt

Great quality. Easy purchasing via website. Faultless delivery.

Very good mat and easy and efficient order and delivery

Very happy with the product, but markeing communications are relentless.

Great mat for dogs in and out!

Delivery was quick and the product is excellent.

Love our mats about to order another one for the back door

Amazing quality. Really happy with the two rugs I bought. Perfect sizing too. After going through so many door mats, the water hog mats are by far money well spent. I was a little apprehensive because I had never heard of the company and ordering online for an unknown seemed a little daunting but sooooo glad I made the jump! Highly recommend.

Super quick delivery and an excellent quality product. Very happy.

Product was dispatched and received promptly. The two rugs are for use outside. They look good and appear to be robust. Great for our requirements.

Excellent product. Excellent service and delivery. Highly recommend