Good In Bread Reviews 316

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the sourdough bread and bagels, highlighting their delicious taste, excellent quality, and natural ingredients without additives. Many appreciate the convenience of delivery and the option to freeze the products, maintaining their freshness. Reviewers frequently mention the ease of ordering and the variety of choices available. However, some customers were dissatisfied with the delivery service, citing issues like delayed or missed deliveries, and damaged packaging. There were also occasional concerns about the price, with some finding it expensive compared to other options. A few people mentioned receiving incomplete or incorrect orders, or experiencing difficulties with making changes to their orders.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the delicious taste and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Consumers have mixed experiences with delivery services. While some customers appreciate the convenience of... See more

Order

Users describe ambiguous interactions with order. Many customers praise the ease of ordering, the ability to... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers find the bread expensive, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely the best sourdough! We have been ordering from this company for about a year now and have loved everything, loaves, ciabatta, bagels, everything was lovely and always delivered on time.... See more

Company replied

Rated 5 out of 5 stars

This bread is the nicest I've ever had. It's soft, chewy and very tasty. Quick delivery and packed well. What I love is it's all natural - no rubbish like regular ultra-processed bread that taste... See more

Company replied

Rated 5 out of 5 stars

My fave are the Everything Bagels but the Plain, Poppy, Sesame are delicious aswell. As is the Ciabatta, Foccacia, Sourdough Loaf etc Yes it costs slightly more than your normal loaf but you can im... See more

Company replied

Rated 5 out of 5 stars

Thank you for your response and apologies accepted. Your bread is excellent and I can confirm now that your customer service is too. Thank you. ----- They are excelent (not just good) in brea... See more

Company replied


Company details

  1. #37 of 48 best companies in Bakery
  2. #21 of 27 best companies in Delivery Service

Written by the company

We deliver fresh artisan Sourdough loaveliness to your doorstep on a subscription or à la carte basis, always ensuring that you are receiving not only the best tasting bread but a wide variety of loaves, buns, rolls & bagels to suit every taste in your household.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A treat!

Such a treat having good sourdough bread delivered to my door!

25 February 2025
Good In Bread logo

Reply from Good In Bread

We are so happy you have enjoyed your deliveries with us so far!

Rated 5 out of 5 stars

Like SF dpdourdough!

Fabulous bread…the sourdough was the first real sourdough I’ve tasted since leaving San Francisco! And the cardamom buns were insanely delicious!

7 February 2025
Good In Bread logo

Reply from Good In Bread

That is "music to our stomachs"! Thank you so much for your kind words.

Rated 5 out of 5 stars

Recommend ❤️

Gorgeous bread and bagels! Got a starter too so hopefully gunna start making my own bread soon! Definitely recommend

4 February 2025
Good In Bread logo

Reply from Good In Bread

Amazing! How's the bread making going?

Rated 5 out of 5 stars

I love the bread from this company

I love the bread from this company! It arrives as if by magic, goes in the freezer and I never need to buy supermarket bread again.

4 February 2025
Good In Bread logo

Reply from Good In Bread

Magic is what we try to achieve:) We hope you are still enjoying your deliveries. Thank you!

Rated 3 out of 5 stars

My first delivery was ruined

My first delivery was ruined- jar of beans smashed and coated everything else. Second delivery was better. Quality of baguettes and bagels was excellent. Delivery packaging and method needs tweaking.

7 February 2025
Good In Bread logo

Reply from Good In Bread

Hi there, very sorry to hear about your first experience with us. We hope your second delivery went better. We have since your review tweaked our packaging methods so hopefully you will give us another chance? Thank you for your feedback.

Rated 5 out of 5 stars

Quality Products

This sourdough is beautiful and the pastries absolutely delightful. You can taste the quality of your products. I have never tasted such delicious pastries!

7 February 2025
Good In Bread logo

Reply from Good In Bread

That's amazing, thank you!

Rated 5 out of 5 stars

No complaints - Bread is good

No complaints - Bread is good. The sourdough can be a have large amounts of holes in it sometimes however I have been told that means its a good sourdough haha. None the less its a nice treat once a month. The cinnammon bagels and the bread are amazing.

28 January 2025
Good In Bread logo

Reply from Good In Bread

Thank you for your feedback. The holes do happen when there is a high level of hydration going into the dough, and this varies from batch to batch of course. We hope you enjoyed it all!

Rated 5 out of 5 stars

Honest and quick customer service

I contacted customer service about a jam jar which had arrived broken. I was replied to swiftly and this was resolved politely and without delay. I have been assured that changes have been made to the packaging for the jam deliveries as a result.

4 February 2025
Unprompted review
Good In Bread logo

Reply from Good In Bread

I'm so glad to hear that your feedback was taken seriously and addressed quickly. I hope you enjoyed our products too. Thank you for your feedback!

Rated 5 out of 5 stars

Excellent!

Sourdough bread which makes a difference!

17 January 2025
Good In Bread logo

Reply from Good In Bread

Thank you so your kind words!

Rated 2 out of 5 stars

Consistently had issues with delivery…

Consistently had issues with delivery not occuring on the correct date

14 January 2025
Good In Bread logo

Reply from Good In Bread

We are really sorry that you are having issues with your delivery dates. Could you please email us at hello@wearegoodinbread.com so we can see what we can do to improve the service? Many thanks.

Rated 2 out of 5 stars

The Focacia …

The Focacia was burnt and was not appealing to the eye

30 December 2024
Good In Bread logo

Reply from Good In Bread

Hi there! So sorry for the issues with your focaccia. This is definitely not acceptable. We would be happy to send you a replacement if that would be suitable. Please contact us at hello@wearegoodinbread.com to arrange a redelivery. Thanks!

Rated 5 out of 5 stars

Bought this as a Christmas Gift for a…

Bought this as a Christmas Gift for a good friend of mine, and she absolutely loved it. Her family inhaled the bread - said it was lovely, and thoroughly enjoyed the cheese. Will be coming here again!

30 December 2024
Good In Bread logo

Reply from Good In Bread

Inhaling bread is always a good sign! Thanks so much for sharing.

Rated 5 out of 5 stars

The bagels and bread delicious not too…

The bagels and bread delicious not too sure about taste of the cinnamon bagels

2 January 2025
Good In Bread logo

Reply from Good In Bread

Ah thanks for sharing your review with us! We'd love to hear more about your experience with the cinnamon bagels. Was it the taste specifically that didn't sit right with you or the consistency? Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look