Good In Bread Reviews 316

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the sourdough bread and bagels, highlighting their delicious taste, excellent quality, and natural ingredients without additives. Many appreciate the convenience of delivery and the option to freeze the products, maintaining their freshness. Reviewers frequently mention the ease of ordering and the variety of choices available. However, some customers were dissatisfied with the delivery service, citing issues like delayed or missed deliveries, and damaged packaging. There were also occasional concerns about the price, with some finding it expensive compared to other options. A few people mentioned receiving incomplete or incorrect orders, or experiencing difficulties with making changes to their orders.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the delicious taste and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Consumers have mixed experiences with delivery services. While some customers appreciate the convenience of... See more

Order

Users describe ambiguous interactions with order. Many customers praise the ease of ordering, the ability to... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers find the bread expensive, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely the best sourdough! We have been ordering from this company for about a year now and have loved everything, loaves, ciabatta, bagels, everything was lovely and always delivered on time.... See more

Company replied

Rated 5 out of 5 stars

This bread is the nicest I've ever had. It's soft, chewy and very tasty. Quick delivery and packed well. What I love is it's all natural - no rubbish like regular ultra-processed bread that taste... See more

Company replied

Rated 5 out of 5 stars

My fave are the Everything Bagels but the Plain, Poppy, Sesame are delicious aswell. As is the Ciabatta, Foccacia, Sourdough Loaf etc Yes it costs slightly more than your normal loaf but you can im... See more

Company replied

Rated 5 out of 5 stars

Thank you for your response and apologies accepted. Your bread is excellent and I can confirm now that your customer service is too. Thank you. ----- They are excelent (not just good) in brea... See more

Company replied


Company details

  1. #37 of 48 best companies in Bakery
  2. #21 of 27 best companies in Delivery Service

Written by the company

We deliver fresh artisan Sourdough loaveliness to your doorstep on a subscription or à la carte basis, always ensuring that you are receiving not only the best tasting bread but a wide variety of loaves, buns, rolls & bagels to suit every taste in your household.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great bread

Great bread ! Tried a couple of their products now . The bread doesn’t cause bloating due to it having natural ingredients. Great service and tasty products will be subscribing now to receive weekly!

10 January 2025
Unprompted review
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Reply from Good In Bread

That's so great to hear! Thanks for sharing your experience here and we look forward to delivering more Sourdough goodness to you in the future!

Rated 5 out of 5 stars

All unbelievably delicious!

The bagels are amazing and not filled with unnecessary additives but the ciabatta ‘slabs’ absolutely not to be missed. All heavenly! Arrived promptly and well packaged, couldn’t be more pleased. Thank you

9 January 2025
Unprompted review
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Reply from Good In Bread

Coulnd't agree more with you about the loaf slabs. Underrated but they pack a punch! Thank you for sharing.

Rated 5 out of 5 stars

This was a lovely loaf of bread

This was a lovely loaf of bread, unfortunately I couldn't eat it which was a shame, smelt and felt was real bread. I am sorry I couldn't eat because of digestive problems but would recommend

30 December 2024
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Reply from Good In Bread

Ah sorry to hear. I hope you come back soon anyway!

Rated 5 out of 5 stars

Great bagels and a great starter pack…

Great bagels and a great starter pack for someone making their first sourdough.

30 December 2024
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Reply from Good In Bread

That's great to hear. Would love to see you sourdough pics and videos! We love it when new bakers share their journey with us.

Rated 5 out of 5 stars

Excellent !

Excellent service ! Prompt delivery ! Bagels were delicious ! Will definitely buy again!

30 December 2024
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Reply from Good In Bread

Love this, thanks!

Rated 4 out of 5 stars

Great bread, rubbish delivery system

The products (well the ones I’ve been able to try) are brilliant, great taste and beautifully made.
However, the delivery system (dhl) lets them down big time. My latest order arrived four days late and inedible!
Communication with good in bread has been great, dhl on the other hand, impossible to communicate with at all!
I’d have got my bread quicker had someone bought it by bike

30 December 2024
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Reply from Good In Bread

Hi there - really sorry for the poor experience you've had with the delivery provider. We hope things are going a bit more smoothly now that the busy season is behind us! Hopefully you are still enjoying your deliveries. Do let us know if there is anything we can do to improve your overall experience! Thanks

Rated 3 out of 5 stars

Bagel Boo-boo!

Unfortunately, part of my pre Christmas order was missed off, which was a nuisance as there was no time to resend it so we had to do without cheese and onion bagels. The company did refund the cost fairly promptly. The cinnamon raisin bagels were not great, a bit tasteless and tough, but the sourdough breads I bought (rye, and the seeded loaf), were delicious.

24 December 2024
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Reply from Good In Bread

Hi there! I am very sorry to read that you had a poor experience with the missing and unsatisfactory items in your order. We'd love to make it up to you by sending you some replacement products. Please contact us at hello@wearegoodinbread.com. Thanks!

Rated 5 out of 5 stars

Definitely ordering again

Well packaged delivery. Arrived very fresh. Bread, charcuterie, cheese and chutney were all delicious and enjoyed by all my family. I will definitely order again.

24 December 2024
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Reply from Good In Bread

Thank you so much! Glad you all enjoyed the goodies.

Rated 3 out of 5 stars

Value for money?

I found the cinnamon raisin bagels too thin and hence too crisp when toasted. The bread was nice, useful that it could be ordered sliced ready for freezer. I have been pleasantly surprised by the fact that Good in Bread has sent me some replacement cinnamon bagels and these were much better than tbe first batch, full of plump raisins and noticably thicker than the previous ones. Very tasty and if you're thinking of trying them, I'd certainly recommend their products 😀

31 December 2024
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Reply from Good In Bread

Thank you for updating your review!

Rated 5 out of 5 stars

Lovely hamper

Lovely hamper, I ordered it as a treat for my partner to arrive on Xmas eve and the delivery was wonderful and stress-free. The food is good quality and great value!

24 December 2024
Unprompted review
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Reply from Good In Bread

Thanks so much for sharing. This is great to read and I'm so glad your partner enjoyed his hamper!

Rated 5 out of 5 stars

Truly Scrumptious:)

This bread is truly scrumptious!

I popped one in the Air Fryer for about 2 minutes, buttered it and loved the slightly crispy crunch.
The bonus is it is so healthy and the only problem for me is making sure I only eat one a day:)
The Tomato and Parsley Focaccina I will have a nice slice for lunch tomorrow. Looking forward to that.

My order arrived swiftly, it was really well packed, surprised me to find three of my eggs were cracked. (That is a poem if you didn't notice.):)
I was refunded immediately I e-mailed them and none of that,
"Send us a picture of the damaged item," nonsense so many of them do now, which makes you feel like a serial claimant!.
Incidentally I did take a picture, but no one even requested it.
That makes me feel I can trust them, since they obviously trust me, so the feeling is mutual.

Well worth a look if you love your bread, but healthy bread is a bonus.

16 December 2024
Unprompted review
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Reply from Good In Bread

Thank you for your thoughtful review. We are glad you let us know of your issues and we have since then been reviewing some of our operational practices, and I am happy to report that we haven't had any issues with eggs since, so thank you!

Rated 5 out of 5 stars

Excellent sourdough breads

I have tried all 3 diff loaves so far, and I love them so much. I have tried many brands of sourdough (which has just water, dough and, starter, salt in them) and was happy, however, your bread was the best and retained its taste even after unfreezing, it toasted perfectly in my air fryer and every time I feel like I'm having a slice from a freshly baked loaf. Thanks to my friend who recommended your breads, Thanks to your team!

10 December 2024
Unprompted review
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Reply from Good In Bread

This is excellent! Yes, because our products are made with organic high quality ingredients, freezing agrees really well with them. Thanks for sharing!

Rated 4 out of 5 stars

Items were received ontime

Items were received ontime. I really enjoyed the walnut and banana bread and the salmon slices. I will purchase again.

13 November 2024
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Reply from Good In Bread

Thanks for sharing

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