Webflow Reviews 

240
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were let down by their experience overall. People frequently complained about the expensive pricing, hidden fees, and unexpected cost increases across multiple subscriptions. Customers also reported that the customer service was extremely unhelpful, often relying on automated bots that provided no actual solutions. Users found the website builder overly complex, frustratingly clunky, and prone to freezing or breaking their layouts. Though some reviewers were happy with the high customizability and general design capabilities of the platform for experienced users. A few other people also felt that the design tools worked well enough once mastered after years of practice.

What people talk about most

Website

People report ambiguous experiences with website tools, as some long-term consumers find the platform... See more

Price

Clients share negative opinions on price, expressing widespread dissatisfaction over high costs and... See more

Customer service

Users describe negative interactions with customer service, expressing deep frustration over prolonged wait... See more

Service

Consumers find service to be a disappointment due to soaring fees, constant outages, and poor support.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Apperently uploading a simple image doesn't work at Webflow. 16/21 uploaded succesfully. The other 5 (< 4 MB) no idea why? The support will respond to my ticket in a few days.. I also understand no... See more

Rated 1 out of 5 stars

WebFlow sucks. They nickel and dime you for everything. If I knew what I know now I would never have used WebFlow. Horrible experience. • Hosting is overpriced compared to the performance you... See more

Rated 1 out of 5 stars

What a disgusting piece of software. Paid $200 only to find they offer a website Visits tab for another $100 a year. All this when basic Wordpress or Wix have this feature available on a goddamd... See more

Rated 1 out of 5 stars

Webflow looks amazing on the surface, but working with variables is a nightmare. I spent hours setting up spacing, typography, and colors, only to realize you can’t change the type of an existing va... See more


Company details

  1. Website designer
  2. also in
  3. Web hosting company

Written by the company

Webflow is a Website Experience Platform that empowers modern marketing teams to visually build, manage, and optimize stunning websites that offer both the consumer experience teams expect and the enterprise-grade performance and scale they need. With AI-driven personalization baked in, Webflow helps teams significantly boost conversion rates, translating directly into measurable business growth. Today, over 300,000 of the best companies in the world from The New York Times, Dropbox, Away, Clear, Lattice, Vanta, TED, IDEO, Greenhouse, Checkout.com to Orangetheory Fitness build, manage, and optimize their websites on Webflow. Founded in 2013 and based in San Francisco, Webflow is backed by Accel, CapitalG, Silversmith Capital Partners, Y-Combinator, and Draper Associates.


Contact info

  • Castro Street 650, 94041, Mountain View, United States

  • webflow.com

1.4

Bad

TrustScore 1.5 out of 5

240 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.4

All reviews

(240)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid

Just started using it. Spent a couple of hours on it. Thought, "Am I stupid or is this utterly ridiculous?" Perhaps I am... but when I looked at the reviews, it made sense. WF is by far and away the very worst of a number of web sites that I've used. I got a bit frustrated with Wix at times, hence trying something new, but by lord, compared to this, Wix is like travelling first class on Emirates compared to being dragged behind a donkey.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

save your self hours of furstration

This is without a doubt the most frustrating website building platform I have ever encountered. They hide themselves from a real contact and send out mechanical responses that are totally worthless. If one develops a website that works like theirs, they will be in real trouble. I sent weeks developing a website after paying for the use of the site and a domain name only discover I could not publish it because webflow mixed up the log in. for some reason they assign multiple log in and you can not sort them back out.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Words cannot describe my hate for this websitebuilder

Words cannot describe my hate for this website builder.

This is the worst website builder I have ever build a website on, I had a client project he was on Webflow,

My task was the change the text, improve the looks, you know normal Website stuff.

I endet up spending instead of the expected 6h over 24hours on building the site.

I am not kidding this is real, 24h to make a super simple almost template like site.

EVERYONE JUST GET WORDRPRESS WITH KADENCE THEME

it is a bazillion times better than this builder.

17 March 2026
Unprompted review
Rated 2 out of 5 stars

Their resolution BREAKPOINT system it…

Their resolution BREAKPOINT system it is a total joke. This is an embarrassment to the human intellect and business practice. The fact that if you accidentally made a mistake and you can not take it back or change it is beyond and above BAD DESIGN in their architecture.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Shocking customer service from Vikas.

Shocking customer service from Vikas.

Spend weeks building my fully developed and fully functioning website, however I got locker out of my account and despite sharing all of my information and email from my account emails address Vikas is stone walling me offering no solution.

Just told me to create a new account…

Absolutely ridiculous.

I will be actively advising people against using Webflow

12 March 2026
Unprompted review
Rated 2 out of 5 stars

Throwing in the towel

After about 4-5 years now hosting my website via webflow... I have to say i'm throwing in the towel due to the lack of maintenance on their app.

You can build quite a lot of cool stuff.. but under the hood its absolutely horrible and they haven't done much to fix it. It barely runs my portfolio website. I can't even click on elements without it freezing constantly.

I'm already in the process of migrating to a different tool.

Such a shame because you can do a lot of stuff, but in terms of performance its just awful. You're better off just building a website that is simple, functional and runs. Will convert better any day.

Managing classes is also a complete nightmare, and the UX itself does not really help you manage this. It leaves you no choice but to continuously add more "class stuff" which slows your website down.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

A joke

A joke. Just doesn't work. I can't believe Webflow is in the conversation. Freezes and hangs all the time.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

No Customer Support

I do not know why this company is so difficult to work with. It's so complicated that my company purchased the wrong package, and I needed to change the plan that we require. We could not even get a start, and after 1-week, we still have no answer, no email response, nothing... It's extremely frustrating because we have lost a week of time.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

SO happy I no longer have to use webflow!

I bought a webflow template for my website which worked 90% of the way. The other 10% was a nightmare to get to work. Honestly an absolute nightmate fixing bugs and errors.

SO happy I now no longer need to use this to build or host my website.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

This company keeps allowing advertisers to outright spam and lie on their behalf (Bold, blatant, wildly statistically incorrect lying)

This company keeps allowing partners (people who are actually show that they're officially part of their partners program, allegedly) to straight up lie about the platform and other platforms, in order to try to make their sale. Not just little fibs and truth-stretching...I mean flatout will make stories up and misrepresent statistics/situations about other platforms (especially wordpress) to basically pull the "throw everyone else under the bus, while acting like Webflow is perfect" deck of cards.

They also have a massive pool of shill-bot spammers on Linkedin who do absolutely nothing but constantly post the above kinds of posts. -- I literally refresh the page, and over half a dozen of the posts that appear in my feed are them.

If it actually held water, I could hold my tongue...but it's not even a quality web builder by comparison. I've used it myself and it is often very confusing and very limiting. Sure of what you can edit out of the box, right up front, it seems slick. But once you actually try to do anything real with it? You're locked into the same routine that they claim you won't be in...which is you'll have to get a developer/designer to make your changes for you.

Sick of the lying, and sick of the flood of spam. Get control of your own marketing strategies and partners, and start accurately representing the platform.

There's a reason they struggle to get past even 1.5% market share of websites. Should rename to GriftFlow.

9 February 2026
Unprompted review
Rated 3 out of 5 stars

Their system is complicated & ridiculously expensive

They ONLY have an integration to Stripe, so forget any industries that Stripe does not support. Support is via email, and waiting is beyond frustrating. The location is ridiculously expensive. They charge a Transaction fee 2% on their base plan. I'm so tired of companies adding to processing fees, when they are not a payment processor. They don't offer any other payment options except Stripe & PayPal. Their renewal costs are can be as high as 4x.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor, poorer, WebFlow

Webflow has officially transitioned from a creative tool to a predatory, corporate money-grab. It is, without a doubt, the most overrated and overpriced ecosystem in the modern web development space. If you value your money, your time, or your sanity, stay as far away as possible.

A Financial Black Hole The pricing model is nothing short of extortion. They’ve engineered a system where you are billed at every possible corner - Workspace plans, Site plans, CMS limits, and form submission caps. It is a convoluted mess designed to bleed freelancers and small agencies dry. You start with a "reasonable" price, and by the time you add basic functionality that should be standard, you’re paying enterprise-level fees for a mediocre setup.

The "Locked-In" Trap Webflow is a gilded cage. Their "no-code" promise is a bait-and-switch. You spend hundreds of hours learning their specific, rigid workflow, only to realize you are completely locked into their proprietary hosting. Exporting code? Sure, if you want a static, broken mess that loses all CMS functionality. They know that once you’ve built a complex site, it’s a nightmare to leave, and they use that leverage to hike prices whenever they feel like it.

Stagnant Innovation & Artificial Limits While they spend millions on marketing and flashy conferences, the actual "innovation" is a joke. We are still waiting for basic, native features that should have been implemented years ago. Instead, we get "logic" features that are severely limited and "Apps" that are just another way for third-party devs to charge you for things Webflow is too lazy to build natively.

The Verdict Webflow is a bloated, restrictive, and pathologically expensive platform that thrives on hype rather than actual utility. It’s a tool for people who want to look like developers while paying three times the price for half the freedom. Save yourself the headache - use literally anything else.

26 January 2026
Unprompted review
Rated 2 out of 5 stars

Localization is sooooo overpriced

As long as I need to pay extra $29/month for localization just to be able to upload images in other languages, I will keep this negative review.

This feature should be in Localization Essentiel for just extra $9/month (which is already pretty expensive since it's $9/m for each language)

I see with the other reviews that I'm not the only one thinking that.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Webflow Looks Great, But Breaks Workflow

Webflow looks amazing on the surface, but working with variables is a nightmare. I spent hours setting up spacing, typography, and colors, only to realize you can’t change the type of an existing variable. One small mistake, and your work essentially becomes useless — you have to create new variables and update everything manually.

Using variables feels clunky and frustrating: no script or API access, limited Scope, and basic features like bulk editing are missing. For anything beyond a simple site, it’s incredibly painful. Beautiful UI doesn’t make up for a chaotic workflow.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Just shite.

Just shite.

Why do I need to make the editor view Desktop, Tablet, Mobile Vertical AND Mobile Horizontal just to display: none on a section of the site? If I do it on web wouldnt you think I would want to hide it on mobile too? 100 extra steps just to do one thing.

8 January 2026
Unprompted review

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