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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the customer service, describing it as unhelpful, unresponsive, and difficult to reach. People also frequently encountered issues with the website and platform, finding it difficult to navigate and experiencing glitches. A common complaint was the price, with some users feeling that the costs associated with the service were too high. Conversely, a small portion of people felt satisfied with the platform's user experience, highlighting its comprehensive data, fast execution times, and good integration with other trading tools. Some also mentioned quick deposits and withdrawals as positive aspects. However, some customers also noted ambiguous experiences with payment processes, citing difficulties in transferring money and unexpected fees.

What people talk about most

Website

Reviewers highlight negative aspects of the website, with many finding it unusable and a security risk,... See more

Customer service

Customers report negative experiences with customer service, citing a consistent lack of support and... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers report easy fund deposits and timely... See more

User experience

Users describe ambiguous interactions with the user experience. While some reviewers praise the platform for... See more

Price

Customers consistently express dissatisfaction with pricing. Many reviewers report high and unexpected fees,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

All pros are US-only. UK customers get no access to penny stocks, pink slips, or anything else someone might actually use Webull for. They don’t say this up-front, either. They don’t even grey out the... See more

Rated 1 out of 5 stars

When I started using Webull, I noticed a lot of problems. First off, it only lets you buy stocks during certain times, and the trading hour times don't make any sense at all. Second, it is very diffic... See more

Rated 1 out of 5 stars

Do not trust Webull they will 100 percent rip you off without any explanation, after years of trading with them they did me dirty. There's plenty of other brokerages that are far better and treat thei... See more

Rated 1 out of 5 stars

I #lost all of my money at #Webull#. I've never personally sold any! However, they said that because I did not respond to the email, they #liquidated my cryptocurrency! I know only #Apex# #poin... See more


Company details

  1. Investment service
  2. Alternative Financial Services
  3. Finance broker
  4. Financial advisor
  5. Investment company
  6. Stock broker

Information provided by various external sources

Invest with Webull. Simple. Fast. Secure. Webull offers online stock trading, real time market quotes, comprehensive tools to help you control of your own financial future.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

373 reviews

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Rated 2 out of 5 stars

on hold 40 minutes right now

I am currently on hold at 37 minutes. Unacceptable. Also, It takes too long for the deposits to post and clear the process. Any stock that dips below 1 dollar has to be purchased in 100 lots. This makes no sense since some of these stocks were trading at 10, 20 , or 30 dollars at one point. Appears now there is a lag in the time it takes funds to settle . That is what I am on hold about. This platform is trending downwards

4 April 2025
Unprompted review
Rated 1 out of 5 stars

This feels like a scam to me

This feels like a scam to me. Nerd Wallet recommends this firm. In the Description , they claim 24 hours of customer service, that’s a lie. I tried creating an account today. It was not straightforward. Every task required another task which brought me back in a loop, over and over again. So I tried to get customer support, HA! Good luck with that. This brought me to a bot to converse with. Ask a question and be ready to wait, because help is not coming. After over an hour, I figured out how to open the account. No I wanted to transfer a stock. Not easy. Nearly another hour, I couldn’t figure out how to do that, I’m mad by now. I finally figured out how to get the phone number, called it. Said they’re closed and recommended calling tomorrow. I never finished what I had hoped I could. I worry this place is a scam. I try getting the money back. Not possible. It’s a we-bull-xxit scam.

1 April 2025
Unprompted review
Rated 3 out of 5 stars

Low brokerage is great

Low brokerage is great, as are many of the features of the website trading platform. However, not allowing portfolio transfer out, not being able to trade fractional shares on a desktop, and overly strict margin requirements set them at a disadvantage to their competitors.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! They have a complicated scam set up where 1st someone will contact u on Telegram and say u can earn money reviewing youtube sites. They have various chat bots to manipulate u. they will actually send u a little bit of cypto for doing a trial. then when u continue, they say u can earn more for each review if u do an investment, where u get ur crypto back after depositing it on their website. when u do it, they say u just need to complete 1 more. Then u never get ur money back.

Amazing how manipulative they are with a bunch of fake accounts and msgs in a group chat pretending to be other clients

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam!!

Absolute scam!!! Don’t not use!
Says if you deposit and leave in for 180 days you gets a pay out left mine in for 180 days didn’t get a thing they are scammers it even stated the date and I have proof they then tried telling me I withdrew the money…..I proved I didn’t still didn’t care! They need shutting down!

11 November 2024
Unprompted review
Rated 1 out of 5 stars

To the C-Level of Webull. Do you want to know why you are not a winner?

I had an issue to solve, and I tried to get support first with Webull's support e-mail address. But the response I got said to contact support in the Webull app. Then, I opened a support ticket and tried to solve my issue in the app, but they didn't answer my question and told me to write an email to Webull's support e-mail. And they closed my support ticket even though they didn't answer and solve my issue.

If Webull's company c-level managers read this message, I'm trying to inform you that your representatives have not solved the customer's issues, just trying to looks working via closing the support tickets but not.

Don't take a look just at the statistics of the support, listen to the customer's voice if you want to know why you are not the winner in your competetion.

9 March 2025
Unprompted review
Rated 1 out of 5 stars

You are dealing with Pro's here

You are dealing with Pro's here. They explained their plans to me and I took a lot of money with me, a large part of my savings. Few days later, they asked me for more money and I gave them some, but then I noticed that they kept coming back and telling me I had to top up my account. I felt very uncomfortable and stopped sending money. They became aggressive towards me and even threatened me. I knew I wasn't dealing with the right people and that I had to get help. I started to open up to my friends and family and was introduced to a company that took care of my case and gave me back what was mine. I'm glad it's all in the past, because it was making me sick. My connection is Marcia garci52 ⓐ gmail, com for who need more information.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Many people have lost money with…

Many people have lost money with webull. They won’t let you withdraw you initial deposit.

It’s really amazing how ProFuple has made it easy and stop thinking about all my lost, with the great ROI and swift withdrawals

15 February 2025
Rated 1 out of 5 stars

Avoid them at all costs

Avoid them at all costs; they are not consistent in their services, and they will always want to lure you to add more funds and then disappoint you in the end. I wouldn't recommend them to anyone. I recommend PAIVA. They do pay.

25 February 2025
Unprompted review
Rated 2 out of 5 stars

Don’t expect or count on the promotions

It could be a great broker as long as you don’t count on any of the promotions that they offer. They make them where most people will not get funded. They hide or change the stipulations constantly so if you’re considering it, do not do it for any promotions as you will not get them.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

The conduct is just like many others

The conduct is just like many others, hidden fees, lot of promises but not much to show for it, hauling payments date. The performance has been disappointing. I won't recommend anymore. I do encourage option in display img. They pay out as expected. it's massive. No hassle.

8 February 2025
Unprompted review
Rated 1 out of 5 stars

Hidden fees

Webull app does not tell you that it is going to charge you a withdrawal fee, when you use a debit card. I called customer service and they said it tells before you submit and so the next time I withdrew I looked for the fee, and there was no fee. It tells you after that it charged you. I called immediately after I found that I was charged and the representative said he would not cancel it for me. I don’t trust this app and I’m canceling it.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Webull is trash!!!

Webull is trash!!!! This Chinese app should be banned like TikTok. Stop loss order setups for options are garbage. Webull is extra slow on closing positions. The customer has not only MM's and shorts, Webull is a third opponent trying to take Retail's money!!!

19 December 2024
Unprompted review
Rated 1 out of 5 stars

What they don't tell you if you…

What they don't tell you if you transfer money there is a 6 day wait to even get it withdrawn, if you buy stock and sell it, its another long period of wait to withdraw money. The platform is garbage and there are so many better options.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

Garbage customer application process

I made a RRSP account application a few days ago. Provided a valid Manitoba Driver's license. Have been busy notified that my "valid" Manitoba drivers license identification is "flagged" and can't be used to verify my identity! The RRSP account application has been DENIED. LOL! Treating investors like suspicious fraud criminals! Completely oppressive and secretive company. In less than 10 hours total I applied, was reviewed and approved for an RRSP account with Questrade by providing the EXACT same info! . Do not waste your time with this third-rate garbage Webullsh%$#T company. Not worth your wasted application time, frustration and dismay when there are so many other good faith investment options like Questrade who will respect your business treating you as a valued customer!

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Contacting Customer Support

Simple communication about a potential dividend shortage. It's very difficult for me to find the app area to actually communicate with a real person. The Help Center is history and doesn't provide a window to respond to their comments at times or I have clicked into the wrong Help Center. Frustrating.

15 January 2025
Unprompted review

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