Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and efficient throughout the entire vehicle collection process. People also deeply appreciate the remarkably fast payment transfers and the consistently clear communication regarding driver arrival times. However, some reviewers were not happy with scheduling and experienced completely missed appointments without any proper notice. Some customers described frustrating delays, poor communication, and persistent difficulties when attempting to arrange or confirm collection times. A few consumers also noted unexpected issues during the handover process that caused considerable stress and anxiety overall.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and collection agents as polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praised the pleasant staff,... See more

Payment

Consumers find payment experiences to be mixed, with varying degrees of satisfaction. While many reviewers... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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No recent history of asking for reviews

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4.0

All reviews

(528)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 service

Met Abid today - he came to collect our car.
What a lovely guy. Very professional and talked me through the whole process and made the experience great.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Used these guys after I sold my car via…

Used these guys after I sold my car via CarWow, what a great experience, I was contacted by Abid, and arranged (my choice) to collect him from the train station, Abid, went through the whole process and made it a really simple straight forward pprocess.he let me know when my car arrived safely with the dealer absolutely 5*

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommend

Great service, I sold my car through Motorway and Francis who collected the car was great. He was friendly, polite and professional. The process of checking the car and test driving it was done in a reasonable about of time and no attempt to knock off anything from the agreed price by WDC

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication and unreliable

Sold my car through Motorway, who the subcontracted the collection to Wedelivercars.co.uk

WDC sent me a messaged the next day (Wednesday), saying that the collection address is not easily accessible with public transport and that it would take longer than usual to get to me. I sent them an email explaining that I don't believe that the address is hard to reach because it is within Edinburgh (EH17) with good public transport.

I phoned them on the same day saying that I need the car gone from my driveway by Friday and in order to help them, I offered that I can pick up their driver from a train station or airport. They promised they'll give me an update the next day, which never happened.

I called them again on Friday, when they told me the same excuse with the remote collection address, but when I told them about the email I sent with regards to helping their driver to reach my address, they changed their story saying that they don't have a driver in the area.

Now Monday passed and I still got the car on my driveway.

Very unprofessional company with zero communication.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Car pickup.

Good communication from the company, including a change in day. On the day, Abid kept me informed when he would arrive. Explained what he would be doing, and efficiently completed his inspection, and spoke to the dealership, to complete the transaction. Very good service.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Sold Car through Motorway and collected by WDC

Sold Car through Motorway, easy simple and hassle free. We deliver cars came to collect, easy and straight forward. Abid came to collect, he was polite and helpful. He was also great for keeping in touch, which was very helpful as we were both at work. Would do it again, so much easier.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely happy with this service and I normally never leave reviews for anything

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £175 + fuel and I couldn’t be happier. No hassle, simple process and just worked, and the guy who delivered the car was at my door 0730 the day after collecting it and he was a really nice guy. The cheapest alternative was £350+VAT and that involved loads of calling mobile numbers and sending texts and waiting for someone to get back to me with a price.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

The first and last time I would ever…

The first and last time I would ever look for someone to do what they say absolutely totally the most helpful and calming exeriance under the circumstances totally top of the world service and far better than the AA and RAC I would recommend this too anyone who actually needs assistance and help so comunitive and spot on time so helpful and way way way above my expectations in a very hard job too do amazing I would recommend this company to everyone, essentially if I was asked to recommend anyone ( amazing service and hopefully I won't need again) but if I did would be my go to truly amazing if you want to ask for a personal reference I would happily give one .way over a ten from len xx

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Cameron was absolutely brilliant

Cameron was absolutely brilliant; punctual, professional, and friendly from start to finish.

He made the whole car collection process effortless and stress-free. Clear communication, great care with the vehicle, and a genuinely top-class service.

Wedelivercars are lucky to have him. Highly recommended!

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst company iv used in 20 years

collection driver rang he had got up late had a rough night so was running late, eventually got charged a abort fee of £200 because i couldn't wait until the later date of delivery that day, wedelivercars contacted me saying that the driver was delayed due to traffic , a lie !! he had got up late, unprofessional company who make excuses for there staff . wouldn't recommend using this company.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Appalling….

Appalling….. Absolutely no concept of Customer Service at all! I wish it were possible to give a Rating of 0.

Sold my vehicle through Motorway who booked these clowns to collect. We Deliver Cars they then cancelled on the day of collection leaving me with a wasted day with a promise to get back to me. Surprisingly that didn’t happen… (that is irony).
I then had a running battle with them regarding the rebooking, they took it on themselves to rebook without consulting with me telling Motorway and the buyer that they were waiting for me to get back to them …. not being psychic I was not able to confirm because they never contacted me to see if this was possible!

I could go on, however it’s wasted enough of my time already. Just avoid them.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY ROBBED ME (EX-Employee) don't work for them.

As an EX-employe i have had worst experience and I have been robbed over £400 in expenses and Deposit.

I took a vehicle from Manchester to Horsham I was told the day before I will be collecting a vehicle from the same area to bring home to Manchester.

I was also told the day before there is an issue with the Company’s banking system as I was owed fuel money but there was no updates on the company notice broads regarding this.

Very weird right ?

The reason there was no update was because They were purposely avoiding to pay my expenses & actaully had no intention of paying me.

The next day I had a vehicle which needed to be delivered so i left home around 4am and was I'm the dealership by 9am.

While standing in the dealership after I had dropped the vehicle I chased WDC to upload my next job (Suzuki) on our motorway collection app.
They didn't do it,they weren't planing to in the first place.
They were waiting for me drop the vehicle off so they could fire me.

I was then fired from a phone call while standing in that dealership because I had apparently 'doctord' fuel receipts when I even had bank statements as proof which would cross checked everything.

Due to this I was then instructed to take 4 hour train home which Costs me over £100
I was also told send my equipment back which was done 2 days later (Friday)

The company hasn't paid me a penny for my Jobs or my Deposit or Fuel.
I am now out of pocket around £400

They accounts department have been purposely avoiding my Emails.

The teams what'sapp group have also been avoiding my messages.

I have had to take time out to chase them with phone calls for my rightfully owed money which I still haven't seen.
I am now owed around £400

29 October 2025
Unprompted review
Rated 1 out of 5 stars

My car purchased through Carwow and the…

My car purchased through Carwow and the collection agent Wedelivercars. The driver was very friendly however, the driver drove my car to the purchaser and incurred a PCN for driving through the Blackwall tunnel and not paying a fee. This has meant a notice sent to me. I have provided all the relevant documentation to transfer the fee to Wedelivercars but they are trying to get me to pay. Even though their website states they cover any charges

9 October 2025
Unprompted review
Rated 1 out of 5 stars

At the induction day the trainer took…

At the induction day the trainer took us through everything we were self-employed and all expenses will be returned in full distances were varied.
My first two days I worked with WDC I spent £196.41 of which I only received in return £46 their excuse was i should not take a taxi or I didn't use trailine for my journeys and the stupidity of two checks and wait till motorway agree to take the vehicle is a joke.
When a driver deals with collections these arrangements should already be accepted.
Worse still if you are delivering a vehicle to a customer WDC do not fuel the vehicle often it has a 5 mile range before empty, the driver then has to use his own money to fuel the vehicle.
If for any reason motorway chose not to take the sold vehicle then not only had the driver paid £65 journey to the destination but would have to pay a further £65 home if the vehicle was refused.
I worked for BCA before and I had no issues collecting vehicles from customers as BCA had already sorted the collections at least they provide you with fuel cards

11 February 2025
Unprompted review

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