WeeBox Reviews 1,858

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently express delight with the monthly subscription, finding the products to be of high quality and uniquely representative of Scotland. Many appreciate the variety of items, from traditional food to handcrafted goods, and enjoy learning about Scottish culture through the included information. The delivery service is generally praised for bringing a "taste of home" or a "bit of Scotland" directly to their door, creating a sense of excitement and anticipation each month. However, some customers also noted issues with the delivery service, experiencing delays or problems with tracking information. A few people mentioned receiving damaged items, such as melted bath soap crystals, or found that some products, like a flask, did not appeal to their personal preferences.

What people talk about most

Product

Consumers express great satisfaction with the product, consistently highlighting the high quality and... See more

Subscription

Users describe positive interactions with subscription. Many customers express delight, calling it "a special... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high-quality... See more

Delivery service

Clients share positive opinions on delivery service. Many customers express excitement and anticipation for... See more

Location

Customers had positive experiences with location, expressing a deep connection and love for Scotland. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a WeeBox subscriber for nearly 4 years and I can sincerely say the day the purple box lands on my doorstep is the best day of each month. The items inside always represent an aspect of Scotl... See more

Company replied

Rated 5 out of 5 stars

I always look forward to my WeeBox! I've been lucky enough to win a couple of extra prizes like the key to Lollybrock and a beautiful picture. I just received my June WeeBox and it didn't disappoint!... See more

Company replied

Rated 5 out of 5 stars

Weebox gives me a little taste of home right here in Canada. Weebox gathers gift from all over Scotland and my family shares stories of their visit to the places the gifts have come from. I love havin... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my monthly 'WeeBox' full of unique and beautiful items from Scotland. The variety of goods means that every monthly box is like opening a Christmas present - you don't know what you'... See more

Company replied


Company details

  1. Gift shop
  2. Handicraft
  3. Handicraft Exporter
  4. Arts and Crafts Shop

Written by the company

WeeBox - The Scottish Subscription Box Inspired by all that Scotland has to offer, WeeBox brings the magic of Scotland to Scots and Scots-at-heart worldwide. Carefully curated every month to make you feel proud, surprise and even gie’ (give!) you a wee grin! From luxurious Scottish brands to pamper you to award winning Scottish designers and iconic brands, WeeBox isn’t all ‘tartan and bagpipes’! WeeBox is delivered straight to your door, hand wrapped in local, Scottish newspaper so you can even take a wee peek at the headlines. Each box is curated around a different theme to connect you with Scotland and what might be happening that month on our bonnie shores – helping you to feel proud and get involved

WeeBox - The Scottish Subscription Box

Written by the company

Scottish Discoveries, direct from Scotland, delivered to your door since 2016
5 bonnie gifts and treats often exclusive and can’t be bought outside of Scotland! All of this delivered via our tracked worldwide shipping service.

WeeBox - Scottish Happiness direct to your home since 2016

Worldwide Tracked Delivery - backed by strong Scottish Customer Team,

Sourced, made, curated, located and delivered direct from Scotland

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

WeeBox is a fun way to get a taste of…

WeeBox is a fun way to get a taste of Scotland delivered to your home. The Scottish products make for a nice surprise, and their customer service is responsive. However, there can be occasional issues with delivery, though they do work to resolve them. Overall, it's a decent subscription service, but there is room for improvement.

10 November 2024
Unprompted review
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Reply from WeeBox

Hi Darcy, thanks for your review and we're happy to hear you enjoy our WeeBoxes - it is our joy to curate and share them with you! We're sorry to hear you had some problems with delivery and have requested some more information so we can look into this for you. We are always looking for ways to improve the WeeBox experience but unfortunately can sometimes be affected by shipping issues outside of our control. Morag is always here to help and make sure that you do receive your Scottish happiness so do get in touch if there's anything else we can do.

Thank you so much for being a part of our WeeBox Clan and helping us to share Scottish happiness! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 1 out of 5 stars

Very bad experience

Very bad experience. I asked
stopping once. They were just suspended for 1 month. Then they started sending and invoicing again despite my emails since September 2024. The company has continued to send me boxes for more than 3 months even though I requested the closure of my account on their site and suspended shipments. I also sent 4 emails which remained unanswered in which I specified that I requested the closure of my account and the cessation of sendings. Still no response. I just received a new box...but I can't afford to return it. Run away! You may be attracted to the concept at first but the result is that one is trapped. There are bad similar reviews on this site.
. Just a shame ! Brexit is not our responsabilité.

17 November 2024
Unprompted review
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Reply from WeeBox

Hi there, thank you fo your review and we're sorry to hear of your disappointment. I've had a wee look at your account today and can confirm that your subscription has been cancelled so no further payments will be taken. Please be assured that we're always here to help and try to make your WeeBox experience as special as possible - please email Morag if you have any questions or if there is anything else we can help with. 

Sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

I feel happy and excited every time I…

I feel happy and excited every time I know,

that a new WeeBox will arrive soon.

Wonderful Scottish products that make my heart jump 💙💜

bringing some Scotland into my Bavarian Home - thank you 🙏🏻

28 August 2024
Unprompted review
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Reply from WeeBox

Hi Alisha, thank you so much for your review! It is our joy to share Scottish happiness with you and we're over the moon to hear you're enjoying your WeeBoxes! Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Sgoinneil!

I feel happy and excited every time I know, that a new WeeBox will arrive soon. Wonderful Scottish products that make my heart jump 💙💜 bringing some Scotland into my Bavarian Home - thank you 🙏🏻

13 July 2024
Unprompted review
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Reply from WeeBox

Hi Cindy, thank you so much for your review! We're so happy to hear you enjoy your Scottish delights - it is our joy to curate and share them with you! Thank you so much for being a part of our WeeBox Clan, sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Absolutely fabulous wraps

Absolutely fabulous wraps, hats, jewelry, snacks etc that tell the story of the weebox themes.⭐⭐⭐⭐⭐

All-in-all, just an outstanding gift to receive each month!💖

25 February 2024
Unprompted review
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Reply from WeeBox

Hi Georgina, thank you so much for your review! It is our joy to curate and share your WeeBoxes with you - thank you for being a part of our WeeBox Clan! Sending you the warmest Scottish wishes! 🤩🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

I had an issue with my order being sent…

I had an issue with my order being sent back. I got a hold of customer service and they were fantastic! They tracked my order and resent my box. Even with the huge time difference, I'm in the US, they responded in a timely manner. I am very satisfied with not only my subscription but the customer service they provided. Thank you again!

29 January 2024
Unprompted review
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Reply from WeeBox

Hi Carlie, thank you so much for your review. We're so happy to hear you are enjoying your WeeBox experience - it's our joy to make it special and share Scottish happiness with you! 

Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 2 out of 5 stars

In my opinion it isn’t worth the price

In my opinion it isn’t worth the price. I got a few things I just threw in the garbage because I had no use for them. The gloves( 14.99 value) were the only good thing in the box. What would I do with a banner? Value $22.00 😂

19 December 2023
Unprompted review
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Reply from WeeBox

Hi Karissa, thank you for your review and we're sorry to hear of your disappointment. 

As a family-run subscription service, we work hard to curate special Scottish treasures each month that are value for money, often exclusives and gifts you cannot buy elsewhere, as well as an exclusive virtual tour from Andy the Highlander and carefully curated WeeSounds playlist. Our Scottish makers are always creating new and innovative gifts, especially for our WeeBox themes and love seeing their gifts land all over the world, plus offering discounts too. Thank you for being part of the WeeBox Clan, sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

This is one of my guilty pleasures that…

This is one of my guilty pleasures that I experience monthly.

I found Weebox through Outlander on Twitter and thought what do I have to lose? I figured it would be a cultural education. I couldn't be happier and can't complain about what I've received.

I've even have reordered some of the snacks I've sampled. OMG, The Tablet is an out of body phenoma.
It comes close to the French desserts my mother made.
I've shared everything with family and we ration things for savoring and it's dangerously suburb.

I recently had the Samhain wax/oil warmer chip enroute and reported it to customer service. They were very prompt in addressing the problem. Morag was on point,very sweet, and a pleasure to deal with.

Additionally, I couldn't help but chuckle in the Outlander vein when I saw Morag.Will she come over to America by plane or a ocean passage? 😳🥹😂

Lastly, I will recommend this pleasure to anyone who's interested.

Thank you!

14 October 2023
Unprompted review
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Reply from WeeBox

Hi Kirstyn, thank you so much for your review! We're so happy to hear you enjoy your WeeBoxes, it is our complete joy to share them with you every month!! Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes!! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

I got my first Weebox and it exceeded…

I got my first Weebox and it exceeded my expectations! The Scottish goodies inside were a delightful surprise.

27 September 2023
Unprompted review
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Reply from WeeBox

Hi Katherine, thank you for your review. We're so happy to hear you loved your WeeBox, it was our pleasure to curate and share it with you! Thank you for being a part of our WeeBox clan - sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 1 out of 5 stars

Cancelled item still shipped a month later

Subscribed to a 12-month subscription back in September & cancelled the same day. Status said the cancellation was pending and so I assumed things were taken care of. I received no emails about it until a month later when I get a random email from the Royal Mail informing me that I had a package coming from Scotland. Turns out the company never cancelled my order. It had been a whole month! They had an entire month to cancel the box but they chose to ship it anyway even with the subscription status clearly stating that cancellation was pending. It apparently had stayed in that status for the whole month & at the end of Sept, instead of cancelling my order, they just sent it anyway without even informing me. How many other customers has this happened to? Had I known this was going to happen, I would have immediately cancelled the payment & told them not to ship the box but I assumed cancelling the subscription per their website instructions was sufficient. It's evidently not. Keep careful track if you try to cancel items & think it's taken care of--it likely isn't.
Buyer, be ware.
UPDATE: Can't afford to ship back to UK. The cheapest estimate is four times what I paid for the box. Postal worker informed me this is a common scam among European mail marketing companies. DO NOT ORDER from WeeBox--you'll regret it like I do.

5 October 2023
Unprompted review
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Reply from WeeBox

Hi there, we're sorry to hear you're still having problem with your WeeBox. I've sent you a couple of emails to help you with this but unfortunately haven't heard back from you. We are not a scam and have thousands of happy subscribers across the world. Please send me an email to morag@weebox.co.uk so we can help you with this - we would really like to help.

Assuring you the best of our attention.

Morag

Rated 5 out of 5 stars

WeeBox is simply the best company!

WeeBox is simply the best company! I’ve been receiving monthly shipments for the past two years and couldn’t be happier with the products I receive.

Recently my monthly shipment didn’t arrive to my home, but it was delivered somewhere nearby. After getting no service from my local mail carrier, I reached out to WeeBox to see if I could purchase the main item I wanted in the box that month. Well, WeeBox went much further and let me know they would send me the box without charge! Imagine having the entire box replaced! I was over the moon. Their customer service goes above and beyond for their customers. Thank you, WeeBox!

14 September 2023
Unprompted review
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Reply from WeeBox

Hi Cynthia, thank you for your review! We're so happy to hear you love your WeeBox, it is our pleasure to curate and share them with you every month! Thank you for being a part of our WeeBox clan, sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 3 out of 5 stars

Boxes are half the size now

I have been getting boxes for the last few years and usually pleased with them but this past year I’ve noticed the actual boxes are half the size. Items aren’t the quality they used to be either. Too bad but I’m not renewing my subscription again… just not worth the money anymore

1 October 2023
Unprompted review
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Reply from WeeBox

Hi Tricia, thank you for your review and we're sorry to hear of your disappointment. From time to time, we have limited edition WeeBoxes which are slightly smaller but please be assured the value of the contents is always the same. As a family-run subscription service we work hard to curate special Scottish treasures each month that are value for money, often exclusives and gifts you cannot buy elsewhere. Our Scottish makers are always creating new and innovative gifts, especially for our WeeBox themes and love seeing their gifts land all over the world, plus offering discounts too. Thank you for being part of the WeeBox Clan and we hope you continue to enjoy Scottish happiness! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Staff is amazing

I recently had an issue on my end and the staff at WeeBox was quick to help me straighten it out. They were wonderful to work with.
I look forward to receiving my box every month. The products are unique, well crafted and great quality.
Thanks for bringing a bit of Scotland to me in the US.

26 September 2023
Unprompted review
WeeBox logo

Reply from WeeBox

Hi Teresa, thank you for your review.  It is our pleasure to share wee bits of Scottish happiness with you each month, we're so glad to hear you love them! Thank you for being a part of our WeeBox clan, sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

I love my Weebox subscription

I love my Weebox subscription. I look forward to receiving it each month. The gifts are wonderful and I enjoy reading about the artisans that make them.

30 August 2023
Unprompted review
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Reply from WeeBox

Hi Maria, thank you so much for your review. It is our pleasure to share your WeeBoxes with you and we're over the moon to hear you're enjoying them! Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Wonderful box of surprises

I ordered a past box and a current box for my daughters. They arrived just after our return from Scotland. Wonderful gifts inside. They both loved all the surprises.
I ordered a 3 month subscription for myself..loved the first box and am so excited fir the next one.

16 August 2023
Unprompted review
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Reply from WeeBox

Hi Wendy, thank you so much for your review. We're so happy to hear you're enjoying your WeeBox experience and we just can't wait to share lots more Scottish happiness with you! Thank you so much for being a part of our WeeBox clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

My favourite International Subscription…

My favourite International Subscription Box. WeeBox is a mini box of pure Scottish goodies with a deep meaning to the Land of Scotts. Each box is packed with such love and attention. Every time I’m getting the box- it feels like Christmas! In addition, kudos to the great team of support: always prompt and on time with payment and response to any questions related to the subscription. If you have a Scottish heritage or simply love and adore bonnie Scotland: this subscription box is for you!

17 August 2023
Unprompted review
WeeBox logo

Reply from WeeBox

Hi Natalie, thank you so much for your review! We're so happy to hear you enjoy your WeeBoxes - it really is our pleasure to curate and share them with you! Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 

Morag 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Amazing custoner service and lovely products!

I received our WeeBoxes and could not be happier! There was a glitch with shipping but after I emailed with a question regarding arrival date, Morag followed up and soon the delivery delay was sorted. The boxes were a treat for our 25th wedding anniversary and both my husband and I were thrilled with the contents of the boxes. Thank you so much for the wonderful gifts and the amazing customer service!

17 June 2023
Unprompted review
WeeBox logo

Reply from WeeBox

Hi Terri, thank you so much for your review. We're so happy to hear you and your husband enjoyed your WeeBoxes - it was our pleasure to curate and share them with you! Congratulations on 25 years of marriage and thank you so much for being a part of our WeeBox Clan, sending you the warmest Scottish wishes! 

😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 1 out of 5 stars

Still waiting for my order and for a response…

I ordered the April box in mid-March. I have contacted Weebox several times since and I still have no box and no shipping information. I finally heard from the company just a few days before April was over. The only update I got was that my box shipped that day (the day they finally responded 🤔) and I would receive an email with the shipping information soon (I’m still waiting for that email too). They did also say that it was due to some items from the box being delayed and that they had sent a precious email about it the week before, but I received no such email. I love the concept of this box but my experience has been a huge disappointment, and the lack of communication and customer service has been extremely frustrating. I have since asked for a refund and again, no response. Sadly I do not recommend Weebox.

16 March 2023
Unprompted review
WeeBox logo

Reply from WeeBox

Hi there, thank you for your review. We're so sorry to hear of your disappointment and have sent a follow up email so we can get this resolved for you as soon as possible. Please be assured we're always here to help and make sure you do receive your Scottish happiness! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

The gift i purchased was a hit with the…

The gift i purchased was a hit with the newlyweds, and I will definitely be returning to this store for future gift-giving occasions.

30 March 2023
Unprompted review
WeeBox logo

Reply from WeeBox

Hi Jasmine, thank you so much for your review. We're so happy to hear your gift was a success - it was our pleasure to share it with you! Thank you so much for helping us to share Scottish happiness and being a part of our WeeBox Clan! Sending you the warmest Scottish wishes! 

😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Absolutely fabulous wraps

Absolutely fabulous wraps, hats, jewelry, snacks etc that tell the story of the weebox themes. Great shipping/tracking and always a joy to reveal what’s inside.

13 April 2023
Unprompted review
WeeBox logo

Reply from WeeBox

Hi Kari, thank you so much for your review! We're so happy to hear you enjoy them - it is our pleasure to curate and share them with you! Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

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