WeeBox Reviews 1,858

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently express delight with the monthly subscription, finding the products to be of high quality and uniquely representative of Scotland. Many appreciate the variety of items, from traditional food to handcrafted goods, and enjoy learning about Scottish culture through the included information. The delivery service is generally praised for bringing a "taste of home" or a "bit of Scotland" directly to their door, creating a sense of excitement and anticipation each month. However, some customers also noted issues with the delivery service, experiencing delays or problems with tracking information. A few people mentioned receiving damaged items, such as melted bath soap crystals, or found that some products, like a flask, did not appeal to their personal preferences.

What people talk about most

Product

Consumers express great satisfaction with the product, consistently highlighting the high quality and... See more

Subscription

Users describe positive interactions with subscription. Many customers express delight, calling it "a special... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high-quality... See more

Delivery service

Clients share positive opinions on delivery service. Many customers express excitement and anticipation for... See more

Location

Customers had positive experiences with location, expressing a deep connection and love for Scotland. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a WeeBox subscriber for nearly 4 years and I can sincerely say the day the purple box lands on my doorstep is the best day of each month. The items inside always represent an aspect of Scotl... See more

Company replied

Rated 5 out of 5 stars

I always look forward to my WeeBox! I've been lucky enough to win a couple of extra prizes like the key to Lollybrock and a beautiful picture. I just received my June WeeBox and it didn't disappoint!... See more

Company replied

Rated 5 out of 5 stars

Weebox gives me a little taste of home right here in Canada. Weebox gathers gift from all over Scotland and my family shares stories of their visit to the places the gifts have come from. I love havin... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my monthly 'WeeBox' full of unique and beautiful items from Scotland. The variety of goods means that every monthly box is like opening a Christmas present - you don't know what you'... See more

Company replied


Company details

  1. Gift shop
  2. Handicraft
  3. Handicraft Exporter
  4. Arts and Crafts Shop

Written by the company

WeeBox - The Scottish Subscription Box Inspired by all that Scotland has to offer, WeeBox brings the magic of Scotland to Scots and Scots-at-heart worldwide. Carefully curated every month to make you feel proud, surprise and even gie’ (give!) you a wee grin! From luxurious Scottish brands to pamper you to award winning Scottish designers and iconic brands, WeeBox isn’t all ‘tartan and bagpipes’! WeeBox is delivered straight to your door, hand wrapped in local, Scottish newspaper so you can even take a wee peek at the headlines. Each box is curated around a different theme to connect you with Scotland and what might be happening that month on our bonnie shores – helping you to feel proud and get involved

WeeBox - The Scottish Subscription Box

Written by the company

Scottish Discoveries, direct from Scotland, delivered to your door since 2016
5 bonnie gifts and treats often exclusive and can’t be bought outside of Scotland! All of this delivered via our tracked worldwide shipping service.

WeeBox - Scottish Happiness direct to your home since 2016

Worldwide Tracked Delivery - backed by strong Scottish Customer Team,

Sourced, made, curated, located and delivered direct from Scotland

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Ordered in 2022, paid 3 times but no Weeboxes, EVER

Ordered in December 2022. A payment was taken out of my account in January and February and March of 2023.. BUT NO boxes! YES, 3 payments have been taken out, I’ve over a dozen e-mail of me contacting Weebox but no one will send me my packages. I looked so forward to this. I am so disappointed. At this point, please refund all my money. I even saw people on Facebook that a few hours from my location receive their boxes in beginning of February but I don’t even have a tracking number for Feb, or marches boxes.

10 March 2023
Unprompted review
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Reply from WeeBox

Hi Leah, thank you for your review. We're so sorry to hear you've had some problems with your WeeBox subscription. Please be assured we're always here to help and make sure you do receive your Scottish happiness! Morag has sent you a wee email today, please let her know if you have any further questions. Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

When my first WeeBox didn't arrive as…

When my first WeeBox didn't arrive as early as I thought it would, I contacted WeeBox and was told (after she looked into it) there was an issue with my PayPal. She fixed it immediately and because of the delay, she sent some additional items. It was SO MUCH FUN opening the box!! The items I received are high quality and so fun...and there were some yummy ones!

20 February 2023
Unprompted review
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Reply from WeeBox

Hi Betsy, thank you so much for your review! 

We're so happy to hear you received and enjoyed your WeeBox delights - it was our pleasure to curate and share them with you! 

Thank you so much for all of your patience and for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Nice little surprise each month!

I LOVE WeeBox! It’s like getting Christmas all year long! Such amazing gifts😊I’m sad I didn’t find them sooner!

20 January 2023
Unprompted review
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Reply from WeeBox

Hi Ashley, thank you so much for your review. We're so happy to hear you enjoy WeeBox, it is our pleasure to curate and share your Scottish happiness with you each month. Thank you so much for being a part of our WeeBox Clan - sending you the warmest Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 3 out of 5 stars

We like what we got in our first wee…

We like what we got in our first wee box bit the second one never arrived and have tried to contact customer service without reply

5 December 2022
Unprompted review
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Reply from WeeBox

Hi Jason, thank you for your review. We're so happy to hear you enjoyed your first WeeBox and are sorry to hear your second WeeBox didn't arrive. I've had a wee look and can see that Morag in our Wee Team has sent you an email and will be in touch soon with a further update - please be assured we're always here to help and make sure you do receive your Scottish happiness! 

Thank you so much for your patience and for being a part of our WeeBox Clan - sending you the warmest of Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 1 out of 5 stars

Rip Off Merchants

I was pleasantly surprised to receive one of your purple clad boxes from my niece who resides in Canada.

The contents were a strange, disconnected assortment. It is described as being a Traditional Scottish Christmas WeeBox retailing at £35 plus international postage of £10.75!! What a shockingly high price for a package of 6 very small mince pies (which are described as luxury but are no better than some supermarkets' own brands), a Harris Tweed "Christmas Tree" tree decoration (pretty but an expensive waste of material), a micro oven mit, a Tweed Cutlery Holder (the label states it was made in Vietnam and from 60% wool & 40% polyester. My understanding has always been that Tweed items are made solely from wool), and a surprise gift of a small bar of heather soap (what a strange thing to pack in the same box as an item of food).

How are these items representative of a traditional Scottish Christmas? Unless being ripped off is now the tradition.

Updated 29/12/2022 : Your reply did not address the issues I raised. Praising yourself just does not cut it. It doesn't matter how much less you charge for a box of basically worthless items.

Also, I hope you did not charge my niece the international rate to post her gift from your Glasgow base to another address in Scotland!!!

25 December 2022
Unprompted review
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Reply from WeeBox

Hi Barbara, thank you for your review and we are so sorry to hear of your disappointment. As a subscription service we take you on a journey each month with 5 specially curated treasures that all add to the unboxing excitement! Overall we have thousands of happy customers worldwide. We take great pride in making sure that your gifts are worth much more than the cost of the WeeBox as well as bringing exclusives and gifts you cannot buy overseas. We work closely with our Scottish makers to plan and develop new and innovative gifts each month, and they are so excited to see their treasures land all over the world!

Rest assured, we work with many different indigenous Scottish suppliers based here in Scotland. A few are proud to be part of ‘global fair trade networks’ working with disadvantaged producer groups across the world as part of their ethos of being a global force for good. Although on the odd occasion some work could be done overseas, the elements of all WeeBox product are always sourced in Scotland.

Though a small country, we take our global corporate responsibility seriously and only work with like minded Scottish suppliers, who love our land and the world as much as we do. 

I hope this helps, let me know if you have any further questions - we're always here to help and are just an email away at hello@weebox.co.uk. Thank you so much for being a part of our WeeBox Clan, sending you the warmest of Scottish festive wishes! 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Thank You for Bringing Scotland to Us.

I would have loved to receive more, but I am grateful for the quality that I received. I understand the associated costs involved in these times. We enjoyed receiving the items that has brought a lot of joy to our family! We will be ordering again. The shipping was prompt from the time we ordered.

28 November 2022
Unprompted review
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Reply from WeeBox

Hi there, thank you for your review. We're so happy to hear you loved your WeeBox, it was our pleasure to curate and share it with you! Thank you for being a part of our WeeBox clan - sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Joy in a purple box!

I have loved receiving a WeeBox every month. The days that I get home from a busy day at work to find a purple-wrapped parcel waiting for me are simply the best; a wee bit of Scotland down here in the Antipodes! 💜

20 November 2022
Unprompted review
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Reply from WeeBox

Hi Jill, thank you so much for your review. We're so happy to hear you enjoy your WeeBoxes and we just love sharing Scottish happiness with you every month! Thank you so much for being a part of our WeeBox Clan - sending you the warmest of Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

We took a trip to Scotland and I miss…

We took a trip to Scotland and I miss it. Finding my Weebox every month has brought a bit of Scotland to Canada ! Morag has been wonderful and prompt with any questions I have asked. I look forward to my next box

22 November 2022
Unprompted review
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Reply from WeeBox

Hi Jeanne, thank you for your review. We're so happy to hear you're enjoying your WeeBoxes, it is our pleasure to curate and share them with you! Thank you so much for being a part of our WeeBox Clan, sending you the warmest of Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 1 out of 5 stars

Buyer beware

Buyer beware! I ordered two past boxes. Morag Mackenzie assured me they would ship within two weeks of my purchase. After three weeks, they still haven't shipped and no one has responded to emails requesting they ship the boxes and give me tracking info. I opened a case with PayPal to get my money back. Total SCAM!!!!

*Edit* They STILL haven't shipped the boxes I ordered and obviously have no intention of doing so. In spite of this, they haven't issued a refund either, so I'm just waiting the requisite number of days to get a refund through PayPal. The response they left is nonsense. Do not order anything from these grifters!

*Update* After 35 days of trying to get WeeBox to either ship my order or issue a refund, I finally got a full refund from PayPal. I can’t even fathom the audacity of these people, who took my money, sent nothing and then wouldn’t even issue a refund on their own - PayPal had to FORCE them. Do NOT do business with this company. They will SCAM you.

29 October 2022
Unprompted review
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Reply from WeeBox

Hi Lisa, thank you for your review. We just wanted to make sure that you have received your order now as per the tracking Morag sent over. Please let us know if you have any questions, we're always here to help! Thank you again for all of your patience, sending you the warmest of Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

The treasures

The treasures I get in the WeeBox are excellent. I share in the blether to teach my daughter. We even read the packaging paper. Great value!

18 August 2022
Unprompted review
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Reply from WeeBox

Hi Maggie, thank you so much for your review. We're so happy to hear you and your daughter enjoy your WeeBox, it is so lovely to hear of you sharing the Scottish happiness with your family. Thank you so much for being a part of our WeeBox clan - sending you the warmest of Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

i've ordered 2 weebox to Jerusalem and…

i've ordered 2 weebox to Jerusalem and enjoyed them very much! thank you !!!

13 August 2022
Unprompted review
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Reply from WeeBox

Hi there, thank you so much for your review. We're so happy to hear you're enjoying your WeeBox - it is our pleasure to curate and share them with you! Thank you so much for being a part of our WeeBox clan - sending you the warmest of Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Wonderful WeeBox

I absolutely love my WeeBox! After going to Scotland for our honeymoon a few years ago, the WeeBox conjures up the memories of that wonderful trip with bites of shortbread, scents of essential oils, the WeeBlether magazine featuring places we visited and so much more. Each month, I love opening my WeeBox with my sister on FaceTime. Sometimes we wait days until our schedules match up. The anticipation and excitement of wondering what’s in the box is so fun. Each box is so carefully curated, put together, packaged and shipped. I love sharing the tasty goodies with my husband and showing off the jewelry and decor items I’ve gotten so far. WeeBox is wonderful!

27 June 2022
Unprompted review
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Reply from WeeBox

Hi Molly, thank you so much for your review and your lovely words. We're so happy to hear you are enjoying WeeBox, it is our pleasure to curate and share them with you and remind you of such special memories. Thank you so much for being a part of our WeeBox clan, sending you and your family lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Above and beyond after a Weebox order…

Above and beyond after a Weebox order went missing. Another to be shipped out. I still can't thank you enough. These weeboxes are the hightlight to my month and ALWAYS look forward to getting the next one! Thank you so much weebox. (my mother says I am becoming more Scottish than she actually is 😁)

7 June 2022
Unprompted review
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Reply from WeeBox

Hi there, thank you for your review. We're so happy to hear you love your WeeBox and it is our pleasure to curate them and connect you to your Scottish heritage. Thank you so much for being a part of our WeeBox clan, we can't wait to share lots more Scottish happiness with you! Sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

At first it took a long time for my…

At first it took a long time for my son-in-law to receive his gifts, but WeeBox answered my e-mails and kept me informed. Any issues were resolved, they were very helpful

27 May 2022
Unprompted review
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Reply from WeeBox

Hi there, thank you so much for your review. We're always here to help and make sure you do receive your Scottish happiness and we hope your son-in-law loved his WeeBox delights! Thank you so much for being a part of our WeeBox clan and helping us to share Scottish happiness - sending you and your family lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Fantastic and fabulous gifts!

All of the gifts in the Outlander WeeBox are absolutely fantastic, and I look forward to the future boxes!

Thanks,
Bianca D.

27 May 2022
Unprompted review
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Reply from WeeBox

Hi there, thank you so much for your review. We're so happy to hear you enjoyed your WeeBox delights this month, it was our pleasure to curate and share the Outlander Gifts WeeBox with you! Thank you so much for being a part of our WeeBox clan, sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 4 out of 5 stars

I adore my WeeBox experience

I adore my WeeBox experience, can’t wait for each monthly surprise… 🥰

11 May 2022
Unprompted review
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Reply from WeeBox

Hi Theresa, thank you for your review! We're so happy to hear you love your WeeBox, it is our pleasure to curate and share them with you every month! Thank you for being a part of our WeeBox clan, sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 1 out of 5 stars

I have loved my WeeBox for the past…

I have loved my WeeBox for the past year and a half. I usually receive my WeeBox around the 20th of every month, but April is almost at an end and it still has not arrived. I have not been able to find a customer service connection on the web site. Please advise how I may resolve this issue

27 April 2022
Unprompted review
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Reply from WeeBox

Hi there, thank you for your review. So sorry to hear your WeeBox hasn’t arrived yet. Could you send an email to our team at hello@weebox.co.uk and one of our team will get back to you and help you out!

Thank you so much for being a part of our WeeBox clan, sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Update: 17 May 2022 - Hi Christine, we're still waiting to hear from you. We're always here to help and are only an email away if you still need help! Let us know if you have received your WeeBox or if you have had any issues receiving it - you can send us a message on social media or email to hello@weebox.co.uk!

Rated 5 out of 5 stars

I LOVE my WeeBoxes!

I LOVE my WeeBoxes!! I hate how long it takes them to get to the US!!

20 April 2022
Unprompted review
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Reply from WeeBox

Hi Bernadette, thank you for your review! We're so happy to hear you love your WeeBox, it is our pleasure to curate and share them with you every month! Thank you for being a part of our WeeBox clan, sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Our daughter got us the WeeBox for…

Our daughter got us the WeeBox for Christmas last year. My husband and I opened the box together every month, it is so much fun. We can’t wait to see what is in the box. The people at the post office are wondering what is in the box and have tried to get my husband to open our WeeBox at the post office. We had so much fun getting the WeeBox that we ordered the WeeBox for our daughter. We love our WeeBoxes. Well done.

16 April 2022
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Reply from WeeBox

Hi Reba, thank you for your review! We're so happy to hear you and your husband love your WeeBoxes, it is our pleasure to curate and share them with you both every month! It is also just so lovely to hear about you sharing your WeeBox happiness with your daughter. Thank you both for being a part of our WeeBox clan, sending you and your family lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

Rated 5 out of 5 stars

Further boxes have changed my opinion

Edited to update:

I’ve now had about 4 or 5 boxes from Weebox and my earlier feelings have been wiped out. Each one since has been really nice to receive and good value.

So far I’ve only had one box delivered but I’m not sure where the claim of £50 value comes from if I’m honest. I notice the seed pendant (which is the nicest part of this months box) is supposedly worth £25 but I have seen similar on Etsy for far less so it does make me wonder. The bee charms - I just bought 10 of these for my own jewellery for £2. I looked at other past boxes and the contents seemed better. I don’t know if perhaps this months was a bit poorer than normal.

5 March 2022
Unprompted review
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Reply from WeeBox

Hi there, thank you so much for updating your review. We're so happy to hear you are enjoying WeeBox and it is our pleasure to share wee bits of Scottish happiness with you. Thank you so much for being a part of our WeeBox clan - sending you lots of warm Scottish wishes! 😊🏴󠁧󠁢󠁳󠁣󠁴󠁿💜

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