Products seem great quality but haven’t been installed or used yet. The only reason I gave four stars was there was one item on back order but this wasn’t advised when we placed the order and you can... See more
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Review summary
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Great promotion, easy to use coupon and easy ordering process. Delivery was a bit slow and I wasn't advised of the delay. Once I emailed them to follow up, they sent an email to say it had shipped tha... See more
Wellsons were fabulous. The order was shipped safely and relatively promptly given it was shipped from o/s. There was a warranty issue with the basin, however, after referring to the manufacturer, qui... See more
we bought a kitchen sink tap. the product is beautiful, and i was really happy with both the speed of delivery, communication of Wellsons and the product delivered. would definitely buy again.
Company details
Contact info
Unit B1, 12-21 Mandible Ave , 2015, Alexandria, Australia
- 1300265812
- sales@wellsons.com.au
- wellsons.com.au
4.4
Excellent
491 reviews
Hasn’t replied to negative reviews
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The product seems very good
The product seems very good. Time will tell but the price is terrific. Delivery a little slow and the price to upgrade to express post is exorbitant. You have to be organised as it is a process to get what you want when you want. But price all but made up for the inconvenience.
27 January 2026
Not the best experience although not directly Wellsons fault.
Website easy to navigate and goods dispatched in a timely manner. However, it took another three weeks to actually receive my order as the delivery partner chosed by Wellsons was incredibly incompetent. I did contact Wellsons when my order did not arrive and was told to contact the delivery company as it was out of their hands. I did contact Wellsons once more when my order was finally delivered and registered a complaint which was acknowledged.
17 March 2026
Packaging
The taps were well packaged. They aren't being installed for some time yet but look very good.
25 February 2026
Not much to say
Not much to say , other than easy to do business with Walloons. Item received in a timely manner. Happy to do business again...
Andrew
24 February 2026
Amazing customer service
The customer service I received from them was beyond exceptional. Quick replies, always helpful and super friendly. Haven't used the products yet but hopefully no issues.
11 February 2026
Repeatedly sent damaged goods
9 February 2026
Great Product
We are very happy with our outdoor shower. It was worth spending a bit extra to get a good quality product.
The whole family loves it !
14 January 2026
Good pricing
21 January 2026
we bought a kitchen sink tap
we bought a kitchen sink tap. the product is beautiful, and i was really happy with both the speed of delivery, communication of Wellsons and the product delivered. would definitely buy again.
13 January 2026
great quality products - website easy
great quality products but order split by 2 weeks even though said all instock on web
29 December 2025
Not as pictured
Good prices, fast shipping. Unfortunately the shower was not as pictured. There was a lot more crimping required to assemble the unit. Also they only provide one tap, not two which is needed for hot and cold water so I had to go buy a second at Bunnings.
15 December 2025
Genuin prodects and deals
The items online has the exact description. Honest deals and quick delivery
23 December 2025
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