The customer service I received from them was beyond exceptional. Quick replies, always helpful and super friendly. Haven't used the products yet but hopefully no issues.
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Review summary
Created with AI, based on recent reviews
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When it comes to plumbing supplies, I found Wellson's offer great value for money, fast delivery and great after sales service. I would definitely recommend and purchase again.
we bought a kitchen sink tap. the product is beautiful, and i was really happy with both the speed of delivery, communication of Wellsons and the product delivered. would definitely buy again.
The product seems very good. Time will tell but the price is terrific. Delivery a little slow and the price to upgrade to express post is exorbitant. You have to be organised as it is a process to get... See more
Company details
Contact info
Unit B1, 12-21 Mandible Ave , 2015, Alexandria, Australia
- 1300265812
- sales@wellsons.com.au
- wellsons.com.au
4.5
Excellent
492 reviews
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Hasn’t replied to negative reviews
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good service
25 September 2025
Excellent service
Excellent service. Quality product. Fast deliver. Easy communication . Very satisfied
16 July 2025
Phone ordering.
I did a phone order. The salesperson was very helpful and very polite.
The goods was delivered promptly as promised.
Excellent service.
24 September 2025
Fast delivery and good prices order was…
Fast delivery and good prices order was shipped the day I placed the order. great service
22 September 2025
Extensive range of products very well…
Extensive range of products very well displayed for easy search, at competitive price. Although the delivery could be a little faster.
15 September 2025
Poor service poor communication
Poor service poor communication
Ordered 4th September had to contact to say I need my tap for installation buy the 18th ..... twice!
Finally got it
15 September 2025
Timberline Mirrored Shaving Cabinet
Easy online ordering. Great prices. Got back to us quickly with an enquiry. Inexpensive shipping.
Well packed and arrived safely.
10 September 2025
Great value and great service
Really quick to adjust order when I needed to make a change, super helpful service :) had just what I needed at the best price!
25 August 2025
Bath tub an ddrain plug
The items were delivered- however it did take a number of emails to remind the staff. Two items were ordered and the second item was omitted and had to be delivered later.
14 August 2025
While Wellsons may sell good products…
While Wellsons may sell good products at a good price, the delivery service that they use is TERRIBLE. Delivery company told us that they couldn't deliver our two vanities inside 'due to insurance'. The house is gutted for renovation and there is nothing that could be damaged, it is just that their trolley wouldn't fit through the door. I booked a pallet trolley myself so that I could move them inside upon delivery and requested that they deliver in two days' time. Instead the two vanities were left outside with little protection from rain and they didn't even get my signature for delivery or notify me that they had been delivered. Appalling experience.
4 September 2025
Unprompted review
Good service
Good service, good communication, fast delivery, excellent seller, what else I can say. Thank you very much for all.
Regards
Sam Yertutan
28 July 2025
Excellent customer experience
Excellent customer experience.
Product was great quality.
Very fast shipping.
29 July 2025
Great products
Great products. We did have an issue with one of the basin mixers, however that was replaced.
22 October 2024
better change your delivery contractor…
better change your delivery contractor as the delivery driver is careless and rude
24 July 2025
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