We Love Bathrooms Reviews 

Reply from We Love Bathrooms

Jun 9, 2026

Thank you for your review. Please accept our sincere apologies for the delay and inconvenience you experienced.

Having reviewed your order, I can see that it was placed after 10:00pm on 02/06/26 and was delivered on 08/06/26. This period also included a weekend, during which deliveries are not made.

Unfortunately, your order was affected by circumstances outside of the normal delivery process, including a vehicle breakdown and driver sickness within the delivery network. Whilst these situations can occasionally occur, we fully appreciate that this does not lessen the frustration caused when you are waiting for an order to arrive.

We are very sorry that the delivery took longer than expected and understand how disappointing this was, particularly when you were relying on the original estimated timescale.

Thank you for your patience and understanding, and please accept our apologies once again for the inconvenience caused.

Kind regards,

Stuart
Customer Services

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your kind feedback! 🌟

We're delighted to hear that you found our team very helpful. Providing friendly, knowledgeable assistance is something we pride ourselves on, so it's wonderful to know that we were able to make your experience a positive one.

Whether it's helping with product information, answering questions, or assisting with an order, our goal is always to make the process as easy and straightforward as possible for our customers. Feedback like yours lets us know we're on the right track and is greatly appreciated by the whole team.

Thank you again for taking the time to leave your review and for choosing We Love Bathrooms. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your wonderful feedback! 🌟

We’re delighted to hear that you received great service. While your review is short and simple, it means a great deal to us to know that we were able to provide you with a positive experience.

Our team works hard to ensure every customer receives helpful support, quality products, and a smooth ordering process from start to finish, so it’s always rewarding to hear that our efforts are appreciated.

Thank you for choosing We Love Bathrooms and for taking the time to leave your review. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your kind feedback! 🌟

We’re delighted to hear that you were pleased with the service you received. While your review may be short and simple, it means a great deal to us to know that we delivered a positive experience.

Our team works hard to provide excellent customer service, quality products, and a smooth ordering process from start to finish, so it’s always rewarding to hear that our efforts are appreciated.

Thank you again for choosing We Love Bathrooms and for taking the time to leave your review. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your wonderful feedback! 🌟

We’re delighted to hear that Brandon was able to assist you and make such a positive impression. It’s fantastic to know that he was polite, helpful, and took the time to explain everything clearly throughout your experience.

What makes your feedback even more special is hearing that this was Brandon’s first week! It’s wonderful to know that he is already demonstrating the level of customer service and professionalism that we strive for at We Love Bathrooms. We’re sure your kind comments will mean a great deal to him and provide a real boost as he settles into his new role.

We’re very proud of our team and the support they provide to our customers, and it’s always rewarding to hear when their efforts are recognised.

Thank you again for taking the time to leave your review. We truly appreciate your support and will be sure to pass your kind words on to Brandon. We look forward to helping you again in the future!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you for your review, and please accept our sincere apologies for the delay and frustration this has caused.

Unfortunately, the original shower tray was lost in transit with the courier. As soon as this was brought to our attention, a replacement order was arranged and dispatched as a priority.

I can see from the tracking information that the replacement tray was successfully delivered this morning.

We fully appreciate that this delay has impacted your plans, particularly after you had taken time away from work to complete your bathroom renovation. We understand how disappointing and inconvenient this must have been and are very sorry that the delivery did not proceed as expected.

Thank you for your patience whilst we worked to resolve the issue, and once again please accept our apologies for the inconvenience caused.

Kind regards,

Stuart
Customer Services

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your wonderful feedback! 🌟

We’re delighted to hear that you received great, friendly service and that our team took the time to understand your vision. We know that every bathroom project is unique, and helping customers bring their ideas to life is one of the most rewarding parts of what we do.

Taking the time to listen, understand your requirements, and offer the right advice is something we pride ourselves on, so it’s fantastic to know that you felt supported throughout the process. Creating your ideal bathroom starts with understanding exactly what you’re trying to achieve, and we’re thrilled that our team could help with that journey.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and look forward to helping turn your vision into reality!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your kind feedback! 🌟

We're delighted to hear that you found our team extremely helpful. Providing friendly, knowledgeable, and reliable assistance is at the heart of what we do, so it's always wonderful to receive feedback like this.

Whether it's helping with product advice, answering questions, or assisting with an order, our goal is to make the entire experience as smooth and straightforward as possible. It's great to know that our team was able to provide the support you needed.

Thank you again for taking the time to leave your review and for choosing We Love Bathrooms. We truly appreciate your support and look forward to helping you again in the future!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your fantastic review! 🌟

We’re absolutely delighted to hear that you found the best price with us and that your shower screen arrived quickly and met your expectations for quality. We work hard to combine competitive pricing with high-quality products, so it’s wonderful to know that we delivered on all three fronts for you.

It’s especially pleasing to hear that you’re happy with the quality of your shower screen. We know that customers want products that not only look great but are built to last, so feedback like yours is incredibly rewarding for the whole team.

Your recommendation means a great deal to us, and we’re thrilled that your experience was positive from start to finish. Reviews like this help reassure other customers that they can shop with confidence.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and look forward to helping you with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your kind feedback! 🌟

We’re delighted to hear that you found our team helpful and that the advice provided was useful. Choosing the right products for a bathroom project can sometimes be challenging, so we always aim to offer clear, knowledgeable guidance to help our customers make informed decisions with confidence.

It’s wonderful to know that the support you received made a positive difference to your experience. Our team takes great pride in sharing their knowledge and helping customers find the best solutions for their individual needs, so feedback like yours is greatly appreciated.

Thank you again for taking the time to leave your review and for choosing We Love Bathrooms. We truly appreciate your support and look forward to assisting you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your kind feedback! 🌟

We’re delighted to hear that you found our salesman helpful and that you were happy with both the service you received and the price offered. Providing friendly, knowledgeable advice while helping customers find the right products at great value is exactly what we strive for.

It’s wonderful to know that your experience has left you feeling confident about your purchase. We’re sure you’ll be just as pleased with the product once it arrives and is installed, and we hope it proves to be the perfect addition to your project.

Great service and great prices are a combination we work hard to deliver every day, so it’s fantastic to hear that this was reflected in your experience.

Thank you again for choosing We Love Bathrooms and for taking the time to leave your review. We truly appreciate your support and look forward to helping you again in the future!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 8, 2026

Thank you so much for your fantastic review! 🌟

We are absolutely delighted to hear that you consider our service to be among the best you have experienced in a long time. Comments like this are incredibly rewarding for our team, as we work hard to provide a smooth, efficient, and enjoyable experience for every customer.

It's wonderful to know that you were particularly impressed with the speed of the process from dispatch through to delivery. We understand how important it is for customers to receive their orders promptly, especially when working on home improvement projects, so we're thrilled that we exceeded your expectations.

Your recommendation means a great deal to us. There is no greater compliment than a customer who is happy to recommend our service to others, and we truly appreciate you taking the time to share your experience.

Thank you again for choosing We Love Bathrooms and for your kind words. We look forward to helping you again in the future and delivering the same high level of service whenever you need us!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 5, 2026

Thank you for your feedback! 🌟

We're delighted to hear that your order arrived quickly and that our team was able to resolve the missing items promptly once you got in touch with us.

We do apologise for the inconvenience caused by the two items not arriving with the initial delivery. Due to stock being held across different warehouse locations, we do occasionally have to split deliveries to ensure customers receive available items as quickly as possible. While we always aim to make this as clear as possible, we appreciate that it can sometimes cause confusion when everything doesn't arrive together.

We're pleased that after contacting us, the remaining items were quickly arranged and delivered within a couple of days, allowing you to continue with your project without too much delay.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your understanding and support, and we look forward to helping you again in the future!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 5, 2026

Thank you so much for your wonderful feedback! 🌟

We’re delighted to hear that you were pleased with both our communication and the service you received. Keeping our customers informed and providing a smooth, hassle-free experience is something we place a great deal of importance on, so it’s fantastic to know that this was reflected in your experience with us.

Excellent communication can make all the difference when placing an order, and we’re pleased that our team was able to keep you updated and provide the level of service you expected. Feedback like yours is incredibly rewarding and means a great deal to everyone here.

Thank you again for choosing We Love Bathrooms and for taking the time to leave your review. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 5, 2026

Thank you so much for your lovely feedback! 🌟

We’re delighted to hear that you received excellent and helpful service from our team. Providing friendly, knowledgeable assistance is something we take great pride in, so it’s wonderful to know that we were able to make your experience a positive one.

Whether it's helping with product queries, placing an order, or providing support along the way, our goal is always to make the process as easy and stress-free as possible for our customers. Your kind words let us know that we're achieving exactly that.

Thank you again for taking the time to leave your review and for choosing We Love Bathrooms. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 5, 2026

Thank you for taking the time to share your feedback.

We are very sorry to hear that your tiles arrived damaged and appreciate how frustrating this must have been, particularly as it caused delays to your project and impacted your scheduled tiler. We completely understand the inconvenience and disappointment this would have caused.

Unfortunately, despite the care taken in packaging and handling, damages can occasionally occur whilst goods are in transit. While these situations are rare, they are an unavoidable risk when transporting fragile items such as tiles.

For this reason, we always recommend that customers receive and thoroughly inspect their goods as soon as possible after delivery and before arranging tradespeople to attend site. This allows any issues to be identified and resolved before installation work is due to commence.

We are pleased that we were able to arrange replacement tiles for you, but we sincerely apologise for the disruption and delay caused to your project. We understand that this was not the experience you had hoped for and appreciate your patience whilst the issue was resolved.

Thank you again for your feedback, and please accept our apologies for the inconvenience caused. We hope that despite this setback, you are now enjoying the finished result of your project.

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 4, 2026

Thank you so much for your wonderful feedback! 🌟

We’re delighted to hear that you received excellent service when placing your order for your shower enclosure and tray. We understand how important it is to have confidence in delivery arrangements before placing an order, so it’s great to know that Jude was able to provide the information and support you needed.

We’re especially pleased to hear your kind comments about Jude. Providing helpful, knowledgeable, and friendly assistance is something our team takes great pride in, and it’s fantastic to know that Jude made the ordering process smooth and straightforward for you. We’ll be sure to pass your feedback on, as we know it will be greatly appreciated.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and hope you’re delighted with your new shower enclosure and tray when they arrive!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 4, 2026

Thank you so much for your kind feedback! 🌟

We’re delighted to hear that, although you unfortunately missed the original delivery, the rearrangement process was handled smoothly and without any issues. We understand that life can be busy and sometimes plans change unexpectedly, so we always do our best to make rescheduling as simple and stress-free as possible.

It’s great to know that everything was sorted quickly and that you were happy with the service you received. Providing flexible and helpful support when things don’t quite go to plan is something we always strive for.

Thank you again for taking the time to share your experience and for choosing We Love Bathrooms. We truly appreciate your support and hope you enjoy your new products!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 4, 2026

Thank you so much for your kind feedback! 🌟

We're delighted to hear that you were happy with both the service you received and the delivery updates throughout your order journey. We know how important it is to keep customers informed, so it's great to hear that the communication helped make the experience smooth and hassle-free.

It's also wonderful to know that everything went well with your order and that you were pleased with the overall service provided. Our team works hard to ensure every customer has a positive experience from ordering through to delivery, so your comments are greatly appreciated.

Thank you again for choosing We Love Bathrooms. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jun 4, 2026

Thank you so much for your fantastic review! 🌟

We’re absolutely delighted to hear that you were so pleased with your wetroom shower screen and your overall experience with us. It’s wonderful to know that you found the ordering process easy, the delivery quick, and our communication helpful throughout.

We’re especially pleased that you’re happy with the quality of the shower screen. We work hard to offer products that combine excellent quality with outstanding value for money, so it’s great to hear that the product lived up to your expectations.

Comments like “What more can you ask for” and a 5-star rating truly mean the world to us. Knowing that we’ve delivered on quality, service, value, and delivery is exactly what we strive for every day.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service