The ordering was easy and painless. The shipping far faster than expected. But what was bought far exceeded expectations even today over a year and a half later. The owner always marvels at how long t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful stockings that suits my vintage wardrobe perfectly no matter what colours I'm wearing. I think I actually have a full set of coloured seamed stockings now and I always get comments on how l... See more
I was lucky enough to go for a fitting and I’m over the moon with my Glamour Merry Widow corset. It was such a special experience as thy fitting me just before Christmas, I was able to explore other s... See more
Company replied
I visited the HQ for a fitting and Charlie was an absolute delight! She helped me find the perfect bras and shapewear, and even found me a lovely dress that fit perfectly. She was friendly, helpful an... See more
Company details
- #11 of 38 best companies in Lingerie shop
- #19 of 34 best companies in Vintage Clothing Shop
Written by the company
What Katie Did is a world-renowned British brand creating exquisite vintage-inspired lingerie and fashion since 1999. As one of the leading brands in our niche, we take great pride in our legacy of crafting pieces that capture the glamour, elegance and beauty of eras past. Our iconic designs have graced the covers of prestigious magazines like Vogue and Harper's Bazaar. What Katie Did creations are also regularly featured on stage and screen, from West End theatres in London to Broadway shows in New York and Hollywood films. While we've grown to be internationally recognized, at heart we remain a small, close-knit company. Everything, from design to production to shipping orders, is done in-house by our dedicated team. Providing personalized customer service and building relationships with our valued customers is extremely important to us. We welcome you to share your experiences with What Katie Did here on Trustpilot. Your feedback is immensely valuable in helping us continue to provide the highest quality products and service. Whether you have purchased from us for years or are a first-time customer, we would be delighted to hear your honest thoughts. Thank you for supporting our small business and our passion for vintage-inspired fashion!
Contact info
Unit 8 The Old Mill, RG8 7HY, Reading, United Kingdom
- 0345 430 8743
- mailorder@whatkatiedid.com
- whatkatiedid.com
4.7
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Unfortunately and due to Brexit I have not been able to enjoy the product I ordered but the customer service has been EXCELLENT. I had to cancel my order in the end and I received the refund within minutes.
7 February 2022
Unprompted review
Was so thrilled with my 1940s bra ,I've…
Was so thrilled with my 1940s bra ,I've ordered another, makes my vintage clothes hang correctly
Ordering was easy, package quickly delivered wrapped in pink tissue paper, bra ,lovely fabric ,was well made , fits perfectly ( after strap adjustments)
What to order next?
7 October 2021
Unprompted review
I have always had fantastic experience…
I have always had fantastic experience with their customer service and appreciate how transparent they are about their manufacturing. Their products are amazing and such high quality: they really do last!
This company is clearly a labour of love and it shows throughout every aspect of their business. I'm always happy to throw money at them, but it is easy to do with their lovely offerings!
I like getting their emails because I feel like I'm part of a family, not a targeted consumer, even though I know they are a business. There is such a personal touch in everything they do.
It has been a while since I've ordered but only because everything lasts so long and I stock up during their sales! I hope they are around forever.
16 September 2021
Unprompted review
Top quality!
The best place for vintage underwear! Excellent design made with high quality materials. Delivery was fast and my item was beautifully packed. I feel like I have my confidence back in my new waspie and it’s super comfortable to wear. Highly recommend WKD if you’re a vintage enthusiast like me.
27 March 2021
Unprompted review
Turns out I do love shopping
Turns out I do love shopping (always thought I hated it)! I’ve only just discovered What Katie Did and it’s absolutely stunning. I am a vintage enthusiast, mainly wear 1940’s and 50’s clothing and these pieces fulfilled expectations I didn’t realise I had. Not only do they look and feel authentic, but are gorgeous and practical. I’m elated. The sizing on the website was a little confusing and a few improvements would help when it comes to filtering items. But once the pieces arrive you forget all that 🤍
12 March 2021
Unprompted review
Foundation wear of great quality.
I have a number of their signature pieces and wear them for special occasions. They are well made and add a little spice to my evenings and some.
Quality garters belts and briefers to accentuate my curves and good accessories to compliment.
Price-wise, comparable with SIL and other top brands.
I will buy again, and again...
24 May 2020
Unprompted review
Excellent customer service
30 April 2020
Unprompted review
Top quality
Top quality
Lovely and sturdy suspender belts. They are very stretchy and stay in the right place. Just order your usual dress size, the size chart is not accurate.
28 February 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.