Web Hosting Canada Reviews 2,127

I had a problem setting up my new email accounts. I worked with the AI chat "person" for a while and that was pretty good. However, there was one issue that was unresolved so it was turned over to a Technical Support Expert. Wow!
Albert Einstein once said, "If you can't explain it simply you don't understand it well enough."
Well, WHC obviously has people who DO understand it well enough! I'm very grateful and highly impressed with the technical support operation at this company. Best I've ever encountered!

Nelly was able to fix my issue within minutes so that I could set up my new email. I'm not fond of the chatbot feature, as it rarely solves my problem, but the human tech support at WHC is stellar. There's something to be said for the human touch!
Thanks, Nelly! You're the best!

Nicky

WHC their Pro Services, customer support and all of their other help are above 5 star rating. Saila, Claire, Yann and all of the other people at WHC who have helped me. I highly recommend WHC they deserve way above a 5 star rating.

My question was answered and they even gave me multiple options and alternatives.

Rapid service with results within a few minutes! Ren Sanders was excellent!

Absolutely excellent technical support!
Nada B. demonstrated exceptional patience, genuine care, and impressive technical expertise in resolving the issues with the buttons on my chalet rental website. SerendipityHideaway.ca . Having been in sales for over 40 years, I truly appreciate when an employee goes above and beyond with such outstanding customer service and attention to detail. Thank you again Nada for caring so much !

I want to give a huge thank-you to Stephan from WHC Support for his outstanding patience and professionalism. I had to attempt uninstalling and reinstalling my WordPress theme multiple times, which naturally became a long process, but Stephan never once showed frustration or irritation. Instead, he stayed calm, supportive, and genuinely helpful throughout every step.

He guided me clearly, reassured me when things got complicated, and made a stressful situation feel manageable. Support like this is rare, and I truly appreciate the time and care he provided.

Thank you, Stephan, for going above and beyond. Your service made a real difference today.

Very quick to assist, and escalate the issue for a solution

Amazing service. Great pricing for domains.

Been with them for 4 or 5 years for website hosting services (cloudserver plan). Never had a technical issue. Since I'm not an expert at webhosting and cpanel, I often need help to setup or upgrade different things (DNS, new domain names, SSL, etc.), and their technical support has always been very proactive and professional. Recommended !

my problem has been resolved very friendly.

WHC are the best web hosting providers in Canada. Technical support and customer care is very kind. I would give 10 stars.

Amazing customer support. Fast too!

Nelly D assisted me in very good and useful manner

My email addresses stopped working, Ziad of WHC, quickly determined that the problem was that my IP address and become BLOCKED. He unblocked it, and all my email functionality began to work. Thank you, Ziad. You were very helpful.

WHC is the best web hoster I've ever dealt with, and I've dealt with several. Servers are rarely if ever down in my memory. Support for technical issues is stellar: authoritative answers in a day or two. No fiddling around wasting time with an AI bot who points you to documentation. And they're friendly and personable. 5 stars.

Elane at WHC stayed with me and talked me through what felt like a really tough problem; with clarity and patience.

We have switched our website to a Canadian Host for a number of reasons and chose WHC Canada. This involved a total rebuild of the site and moving to WordPress.

The support from WHC during the switchover process was outstanding and I am pleased to recommend them and their support staff! Thanks!