Web Hosting Canada Reviews 2,127

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, as well as the quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with the website's functionality, experiencing blank screens when trying to change DNS settings. Some people were dissatisfied with customer service, mentioning slow response times, long wait times to speak with an agent, and unresolved issues, particularly for more complex problems or during website outages.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, patience, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent technical support and... See more

Service

People report positive experiences with service. Many consumers praise the efficiency and professionalism of... See more

Website

Reviewers highlight ambiguous aspects of website performance and management. Some customers report their... See more

Response time

Consumers generally express satisfaction with response times, often highlighting fast replies from support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw some phishing emails and called WHC, got connected with Nicolas who was a gentleman and quickly analyzed all of my domains (there are a lot) and found some issues which he fixed for me very quic... See more

Company replied

Rated 5 out of 5 stars

We recently migrated our website from another website hosting provider to WHC. The move could not have been more seamless! The support team at WHC is exceptionally responsive, and no question or conc... See more

Company replied

Rated 5 out of 5 stars

WHC is the best web hoster I've ever dealt with, and I've dealt with several. Servers are rarely if ever down in my memory. Support for technical issues is stellar: authoritative answers in a day or t... See more

Company replied

Rated 5 out of 5 stars

I have nothing but great things to say about WHC !!! From my first contact with Syrine in sales to Joseph in tech support who made migrating my websites smooth, quick and painless. It seems ev... See more

Company replied


Company details

  1. Web hosting company

Written by the company

A web host that's both local and reliable... AND runs on green energy? Yes, please! Based in Montreal's Little Italy, WHC is Canada’s friendliest web host, domain registrar, and domain name backorder platform. We're here to help Canadians succeed online since 2003. Oh, and did we mention you can count on bilingual tech support, available 24/7. Parce que oui, bien sur, on parle français! 😉 Hosting your website on servers right here in Canada is great for your local SEO and for the Canadian economy. It also means your web hosting provider understands the best practices (and many challenges) of running a small business in Canada. Plus, it just feels right, doesn’t it? Need a domain or web hosting for your online project? We're trusted by tens of thousands Canadians. Visit us at whc.ca


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great value for money

Great value for money. Getting things rolling for my new site was a bit slow at the beginning, but the pace quickly picked up. The development tools are great, but the learning curve is steep for non-web developers, as they offer extensive functionality. The support I get from my developer is excellent and personalized. I have yet to evaluate how my site will perform over time, but right at the beginning, loading is slow, and search is not optimized. I am told, however, that things will improve with time. More to come late!

25 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks for sharing your experience, Rejean! We’re glad things are moving in the right direction and appreciate your detailed feedback. We’ll be here if you need a hand along the way!

Rated 5 out of 5 stars

Alain was a great help

Alain was a great help. He helped me with exactly what i needed in a timely manner aswell.

21 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Always happy to assist! Thank you for this 5-star review! 😃

Rated 5 out of 5 stars

The WHC support team is wonderful

The WHC support team is wonderful. Not only are they very prompt in responding, but also provide good information which is very helpful!

19 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thank you so much for this amazing review, David! We're always happy to help!

Rated 5 out of 5 stars

email setting

Stephen
very helpful & supportive
connected device and resolve issue

19 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Always happy to assist! Thank you for this 5-star review!

Rated 5 out of 5 stars

Customer service and tech support is…

Customer service and tech support is wonderful! Quick, easy and everyone is knowledgeable and very helpful!

14 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks so much, Nancy! We’re glad you had a great experience. Our team’s always here to help!

Rated 5 out of 5 stars

Eliot is a real professional

Eliot is a real professional. He provides excellent service. Merci beaucoup.

ANDREW

7 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Always a pleasure. Thank you for taking the time to write this positive review!

Rated 5 out of 5 stars

Migrated a website including training courses in Moodle... so easy!

WHC migrated a site to them for me. I have courseware developed in Moodle, a Learning Management System -- somewhat complicated. WHC has a well designed cPanel interface, with support for Moodle. The only difficulty was some fiddley PHP material and I am not a PHP guy. Andreas and Joseph helped with the migration and Rosie sorted out my PHP issue. Everyone was keen to help and very friendly. Everything is humming along nicely... as good or better than before the migration. Many thanks to the nice folks at WHC.

22 October 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks so much, Fred! We’re glad the migration went smoothly and that everything’s running great. We truly appreciate your trust!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, available 24/7 on chat and always eagerly willing to help. thanks you so much

4 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks so much! We’re glad you’ve had a great experience with our support team. 🙂

Rated 5 out of 5 stars

WHC pulls me out of the fire again!

Nelly helped me this time and she went above and beyond. Ive had good help from WHC and I recommend them as a host.

2 November 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thank you for the positive review Flora. We are happy to help you anytime. 🤩

Rated 5 out of 5 stars

Very responsive

Very responsive; solved issue efficiently.

28 October 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Awesome, thank you for the 5-star review! 🙌

Rated 5 out of 5 stars

Great dedicated hosting and domain name service

Over the years, we’ve tried a lot of internet hosting companies for our clients’ custom websites – Some of them were pretty bad. Since last year, we’ve been using the dedicated hosting at Web Hosting Canada and I couldn’t be happier with the switch.

Their technical and billing support is top-notch. Whenever I call, I get to speak with a real person right away, and they always have answers and solutions for my questions.

Our dedicated server runs all the latest software and is incredibly fast, like a Cheetah!

When I have a question or technical issue, I can reach out by phone, email, or by creating a ticket in my portal. The responses are always quick and accurate.

I also use their domain name reseller service, which is super easy. I can purchase or renew a domain name in seconds and have full DNS control using their dedicated DNS manager.

Overall, I’m really pleased with the services from Web Hosting Canada and glad I made the move.

16 October 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Wow, thank you so much for taking the time to share this amazing feedback! It made our day! 🤩

Rated 5 out of 5 stars

Incredible Support Team! Easy Move!

We recently migrated our website from another website hosting provider to WHC. The move could not have been more seamless! The support team at WHC is exceptionally responsive, and no question or concern is too big or too small. So happy we made the move. As a small, not-for-profit organization, WHC's hosting plan options are perfect for our needs and affordable too. We look forward to a long-term partnership with WHC.

21 October 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks so much for this amazing feedback, Lisa! Welcome to WHC, we’re excited to be part of your journey! 🙌

Rated 5 out of 5 stars

Best Experience Ever Had!!

Precise response and immediate action to resolve the issue. I have not seen anyone who is so efficient in resolving my issues

19 October 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Really appreciate your feedback! Glad we could get things sorted out so quickly.

Rated 5 out of 5 stars

As always: excellent

As always, the service is TOP, and one is able to talk to a REAL person when needed. Nelly was patient and professional!

18 October 2025
Unprompted review
Web Hosting Canada logo

Reply from Web Hosting Canada

Thanks, Guy! We’re happy to hear the service is consistently meeting your expectations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look