Wheels Motorcycles Reviews 

267
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely knowledgeable, patient, and welcoming throughout the entire vehicle purchase journey. People note that the sales atmosphere is completely relaxed and pressure-free, making it wonderfully easy to browse models and test ride motorcycles. Buyers also highlight that trading in older vehicles and finalizing deals is handled efficiently with fair pricing. However, some customers also noted occasional communication delays or minor oversights regarding vehicle preparation right after collection. A few reviewers mentioned experiencing small mechanical issues or unexpected expenses that required extra attention to resolve following the sale.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the professional, helpful, and friendly... See more

Product

Reviewers mention positive feedback about product quality, noting that bikes arrived in great condition,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, prompt, and... See more

Price

Consumers find price to be positive and consistently report satisfaction with fair deals, reasonable trade-in... See more

User experience

Users describe satisfaction with the user experience, highlighting a simple and effective sales process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple, effective sales experience. Joe Scott is a superb salesman, a fellow biker and clearly very passionate about his brand. Nothing was pressurized, the bike I went to see was there and wow !!, I... See more

Rated 5 out of 5 stars

Bought a bike off Wheels in Peterborough, didn't view it and trusted the comprehensive video I was sent. Excellent service off Joe Scott who dealt with my sale. Informative, professional and polite.... See more

Rated 5 out of 5 stars

Fantastic service and advice when purchasing a used Aprilia Tuono 660 - Joe in the Peterborough branch was great, he’s your guy! Nice, simple, friendly and hassle free, just what you want when buying... See more

Rated 5 out of 5 stars

Rang John to buy a royal Enfield guerrilla. He made the arrangements and had the bike pre delivery inspected, and arranged delivery very quickly. Bike arrived and was expertly off loaded and wheeled... See more


Company details

  1. Motorbike dealer

Written by the company

East Anglia's largest motorbike dealership. Franchises inc. Suzuki, Aprilia, Kawasaki, Honda, Vespa, Piaggio, Moto Guzzi, Mutt, Zero & Super Soco.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

267 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(267)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Joe Scott from my…

Great service from Joe Scott from my initial telephone conversation through to delivery my bike arrived in superb condition before the estimated time thoroughly recommend Joe and wheels motorcycles

28 May 2025
Unprompted review
Rated 5 out of 5 stars

New Bike Purchase

I have Just purchased a new Aprilia RS660 from Wheels in Peterborough. I dealt with Joe Scott who made the the transaction super simple & straight forward. If you're looking at any bikes at Wheels in Peterborough have a chat with Joe, great bloke & service

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a new Aprilia RS with help of…

Purchased a new Aprilia RS with help of Joe S. couldn’t be more pleased, the time and attention took to make sure all went smoothly. And the attention to detail giving the bike an extra clean as well as advice on good upkeep. Couldn’t be happier. Will use again.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend!

Due to previous issues, I'm always nervous when buying a bike from a distance, but my recent experience with Wheels Motorcycles has been first class. Thumbs up to Joe for keeping me up to speed with the process.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Well done Joe.

Well done Joe your friendly and helpful service made my purchase trouble free, a definite professional in the motorcycle business.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

New Indian FTR…

Picked up my new Indian FTR as a part exchange which was a very smooth experience with Joe at Wheels Motorcycles. I can highly recommend this company to deal with your next bike or clothing purchase. Cheers Dan.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

5*****

Just had my bike delivered.
Really pleased with joe and the team, excellent customer service. They took my bike all the way down to st Ives cormwall to me.
Can not recommend them enough.

Peter chapman

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Moto Guzzi V100

Picked up a new Moto Guzzi V 100 Mandello from Wheels a couple of weeks ago. Spoke with Joe Scott, knowledgeable about the bike and helpful without being intrusive
Been to Wheels a few times now and never felt pressurised, but always someone there to help if you need it.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Top tier sales and staff

Just passed my A2 and once I passed I spoke to Joe Scott who helped me buy my now MT-07 and what a legend he is absolute Champion he’s extremely kind and knowledgeable and would recommend anyone buying there first or second bike to go to wheels great selection of bikes and amazing staff and will be coming here for any and all things in the future

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Recommended!

Great service and handling of purchase. They had time to go through a rookies questions and helped me make the right choice for me.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

What a phenomenal experience

What a phenomenal experience! Thank you so much Joe Scott for helping us through the process of buying the bike. It was such a smooth process, Joe was so professional, polite and personable. My husband couldn’t be happier with his first brand new bike! I couldn’t recommend wheels (specifically Joe) more. 5 star service, would 100% recommend Joe to anyone buying a bike.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

APRILIA TUONO 660 .

I spoke to joe and he sorted my new aprilia tuono 660 for delivery. He gave me a very good p/x price for my mt10 sp.the whole process from start to finish was excellent many thanks for joe for looking after me. Will use wheels motorcycles for my servicing on new bike .thanks again

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I have just bought a bike from Wheels Motorcycle and cannot be any happier, Joe made the journey very special, delivering an excellent service, been attentive to request,extremely pleasant and professional in every way, and did managed to get me the perfect Motorcycle. Superb venue and superb people that do care. Cannot recommend enough, definitely worth the visit.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

V100S purchase

Just bought a V100S from Wheels where I was looked after by Joe Scott. From the initial call to handover of the bike Joe was an absolute pleasure to deal with, always on hand to answer questions and kept me informed throughout the whole process. Joe is a credit to Wheels Motorcycles.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

I bought a suzuki gsx-r125 from wheels

I bought a suzuki gsx-r125 from wheels and its amazing i love thr bike and when i went in to buy it they was very helpful and answered every question i had, ill be having all my services fone there as that only makes sense

Thankyou to joe scott and all the staff that helped

5 April 2025
Unprompted review

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