Whitefinnfashion Reviews 

189
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall satisfaction. Consumers frequently praise the fast delivery times, excellent communication, and secure packaging that keeps items well protected. Buyers are also extremely pleased with the wonderful product quality, beautiful colors, and very reasonable prices offered. However, some customers also noted minor issues regarding the sizing or fit of the clothing they purchased. Some shoppers experienced minor inconveniences such as missing accessories or finding that garments fit differently than expected. Despite these occasional drawbacks, people generally found the support team very helpful in resolving any problems smoothly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with items like beautiful... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and often sooner than... See more

Price

Consumers find price to be positive, regularly describing their purchases as absolute bargains. Reviewers... See more

Service

Customers had positive experiences with service. Reviewers note that the return process is efficient and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent online shopping experience. Staff couldn’t have been more helpful when I phoned with a query. Cardigan arrived packaged in tissue paper (a rarity nowadays) so item was well protected during... See more

Rated 5 out of 5 stars

Love this shop - both Belper and Mercia marina in Willington. The staff are great - so friendly and nothing is too much trouble. Such good quality womenswear with lots of choice!

Rated 5 out of 5 stars

An absolute bargain in terms of price and postage on this jumper. I could not fault the company in terms of communication Delivery was when it was expected and the item was carefully and well packaged... See more

Rated 5 out of 5 stars

Dress was exactly as ordered, arrived quickly and was as I expected. Fit was true to size, if a bit too long and purchasers should be aware that there is a deep band of the same fabric sewn to the bot... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

189 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(189)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I contacted the company twice

I contacted the company twice, as I wanted to double check I had ordered the right colour, and where to tie the belt. They were absolutely lovely! I had a problem adding the new customer discount, and again without rancour they helped me again. The dress, and the service were excellent!

22 March 2024
Rated 5 out of 5 stars

Really pleased with my find

I was searching for a top that was sold out everywhere and came across whitefinn fashion. I was a little hesitant in ordering as had never shopped here before. I had nothing to worry about, my top was well packaged, updates on delivery received and finally it arrived in good time. Definately recommend whitefinn for a pleasant shopping experience.

18 March 2024
Rated 5 out of 5 stars

My experience.

Ordering on line was simple. Received the parcel quickly with updates on it's progress. Very pleased with dress, just what I wanted. Good service.

12 March 2024
Rated 5 out of 5 stars

Recommended

Very prompt and reliable service. Item was nicely wrapped, with a small personal message from sender. Much appreciated.

22 February 2024
Rated 5 out of 5 stars

Five stars all round!

I was able to order exactly what I wanted online at a fabulous price. Item arrived earlier than I was expecting and I’m delighted with it. 5 stars all round, will definitely be ordering from you again.

1 February 2024
Rated 4 out of 5 stars

Prompt delivery beautifully wrapped

Whitefinn sent the dress ordered immediately and it was beautifully wrapped in tissue paper. The size sent was a size larger than ordered, but it fit well, was excellent quality and good value so I did not even raise the issue with Whitefinn. I would certainly order from them again.

26 October 2023
Rated 3 out of 5 stars
Whitefinnfashion logo

Reply from Whitefinnfashion

Thank you for your review can you let me know what you are referring to as your item was half price.

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