whittlebirduk.com Reviews 

173
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered a ball pool and it has now gone way past the delivery date. Sent tonnes of emails and messages on facebook. They are getting read but no reply. Wish I would of read the reviews first. I have c... See more

Rated 5 out of 5 stars

A beautiful product that sits perfectly alongside your furniture and decor. A piece of play equipment that you don’t need to hide away when people come round, it takes pride of place and we’ve had so... See more

Rated 5 out of 5 stars

Recently purchased this ball pit for my 8 month old little girl & it is absolutely perfect. Delivery was super quick with updates. The colour of the ball pit & balls are stunning, love the p... See more

Rated 1 out of 5 stars

Do not order from this company! Placed an order for a soft play for my daughters birthday coming up on the 8th of April and once I offered I didn’t hear back for ages then about two weeks later got an... See more

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3.1

Average

TrustScore 3 out of 5

173 reviews

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3.1

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(173)

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Rated 5 out of 5 stars

Loveliest of companies

Couldn’t have asked for a better buying experience. Customer service was brilliant - Ashleigh was super responsive and went over and above to be helpful. Delivery was quick and product was perfect! Happiest of customers

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful piece…have been recommending to everyone!

A beautiful product that sits perfectly alongside your furniture and decor. A piece of play equipment that you don’t need to hide away when people come round, it takes pride of place and we’ve had so many comments/compliments…oh and the Little One loves it! Whittlebird will be getting more orders from our friends, I’m sure :) Support a small business, Ashleigh is lovely!

22 August 2022
Unprompted review
Rated 5 out of 5 stars

Best soft play

Best soft play! My baby’s first birthday and she’s loving it already. Delivery is so quick aswell came about 3 days after ordering I couldn’t recommend more thankyou so much

20 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service .Ball pit came in 2 days. Superb quality and very comfortable for little ones to play in . The balls are high quality,not like the cheap ones that dent in and go out of shape

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality!

I ordered soft play and it came in like 2 days. Excellent customer service. Plus, I asked prior ordering what set would be best for my little one and they were super helpful!
Cannot recommend enough! And I’m sure I’ll be back for more!

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Amazing amazing amazing

Where to start. I bought a ball pit for my sons first Christmas and the quality was amazing. The customer service was unlike any other I’ve ever had. No question was too much hassle. Come my sons first birthday I knew we needed to get the step and slide. He loves it. The material is not only super stylish it’s so soft to touch but very durable. If you have any doubts about buying one you shouldn’t. Amazing amazing amazing!!!!!!

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing soft play bundle

Amazing soft play at reasonable prices you pay for the quality and jfs fantastic delivery was fast and well organised and the communication from the seller second to none! I will be recommending to all my friends and family! X

24 May 2022
Unprompted review
Rated 5 out of 5 stars

5* service and quality

Five stars doesn’t seem high enough for this review. I have been following whittlebird on social media for over a year and fell in love with the products. Decided to invest in the climb and roll and midi castle blocks for my daughters 2nd birthday. As always I left things a little late and at point of order realised then ten day turnaround would mean the items would arrive after my LGs birthday. A quick message on Instagram led to a speedy reply to advise that there was one of each in stock and if I placed my order the items would be on the truck the next day. Fantastic customer service from the off! I received the items this morning and I honestly can’t believe the quality, it’s exceeded my expectations and I know my daughter is going to be over the moon when she sees them. If I had a bigger house I’d be ordering a lot more. A big thank you to whoever dealt with my enquiry and order, your help is very much appreciated.

If you’re thinking of buying soft play equipment look no further than whittlebird.

11 May 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Would definitely use again! Sorted me a soft play for collection the same day, due to me being let down last minute by another company. Thankyou so much!

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Perfect.

Hi, I ordered the midi step and slide Monday night, & just received it this morning.

I just wanted to say it’s perfect, & my daughter is going to love it in a few weeks for her first birthday.

Cannot believe the quality, not the speed of delivery (I paid for next day as I worried it might not arrived in time, but still didn’t expect it to actually be next day)

My maternity finishes this weekend so I’ve been very focused on her birthday to take my mind off of going back to work, & this has just made me even more excited for 17th May. So Thankyou, thankyou so much.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Great blocks but what impressed me more…

Great blocks but what impressed me more was the customer service. Courier didn’t turn up, said we weren’t at home, we were, informed customer services, as it was a birthday gift, sorted with next day (Sunday) delivery even though courier sent a message stating Monday delivery. Thank you.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, my baby loves it. Easily cleaned and can have the slide/steps which ever way you want. The ball pit is super soft and easy for my 11 month old to get in and out!

28 April 2022
Unprompted review
Rated 5 out of 5 stars

I ordered on the Monday at midnight and…

I ordered on the Monday at midnight and this soft play and ball pit arrived Tuesday
morning was so fast! Lovely set, Amazing quality, my little girl plays on it every day without fail, definitely recommend. Fab customer service and was £10 cheaper with discount (sign up with email) . Would definitely order again!

5 April 2022
Unprompted review
Rated 5 out of 5 stars

I ordered on the Friday at midnight …

I ordered on the Friday at midnight and this soft play arrived Saturday at 11 am was so fast . Lovely little set great quality and was £10 cheaper then anywhere else I seen . Would use again

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Amazing soft play

We ordered this as a first birthday gift for my son. He loves the steps, block and slide so much. In 2 days I can see his confidence has grown manoeuvring around all the blocks. The set is very sturdy and well made and very easy to clean. I underestimated how big the set was (not a complaint) and now I think I need a bigger house! But I cannot wait until the weather gets warmer as we can move the set into the garden and my little one can enjoy it. It is also great for older kids too. We have a 7year old and he absolutely loves playing with the blocks, with his little brother and on his own, the two of them are playing really well despite the age difference because of the blocks. If you’re thinking of getting any of the sets, don’t hesitate, you will not be disappointed. It is great. Also just to mention, delivery was fab arrived on-time without delay and I got a confirmation email and delivery slot.

1 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication. Ordered a ball pit which arrived 2 days later. Lovely product! So pleased and my little boy will love it! Can’t wait for his 1st birthday 😊

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, my little girl plays on it every day without fail, definitely recommend. Fab customer service and delivery too! Thank you.

15 February 2022
Unprompted review

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