WholeFoodsBox Reviews 

230
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast and efficient delivery service and the exceptional packaging that reliably keeps frozen and chilled goods completely cold during transit. People also love the wide selection of healthy, organic, and hard-to-find plant-based products that taste delicious and arrive exactly as described online. However, some customers also noted frustrating issues with delayed shipping times, unhelpful delivery drivers, or packages occasionally arriving in poor condition. A few people additionally experienced missing items from their orders, incorrect products being sent, or items that failed to meet quality expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product variety and quality, noting an impressive selection of... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious organic produce, tasty... See more

Order

People report positive experiences with order, highlighting an easy process and quick, efficient delivery.... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick postage, and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as a... See more

Rated 4 out of 5 stars

I like the variety that I can buy from this website. The delivery driver did not knock & left the frozen food on the doorstep so I didn't know it was there until |I read my emails, but fortunately it... See more

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more


Company details

  1. Health food shop
  2. Natural Foods Shop
  3. Organic Food Shop

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(230)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Fast delivery, good prices which went someway to offset delivery charge on an item I just couldn't find locally. Thank you

21 May 2026
Unprompted review
Rated 5 out of 5 stars

What great find Wholefoodbox has turned out to be!!

When my local health food store’s fridge broke down, I was delighted to find Wholefoodsbox online as a delivery option! A very efficient service and impressive packaging - especially for the chilled food! Great products and great service means I am hooked :)

20 May 2026
Unprompted review
Rated 4 out of 5 stars

Great choice

It is difficult to criticise any company that stocks such a great range of food that you can no longer find elsewhere

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. I ordered several yoghurts from this business and they only sent them out for delivery after I emailed saying I’d done a chargeback with my bank.

The goods arrived two days later in a WARM box, covered in the smelliest sheep’s wool, and the yoghurts had only been stacked atop each other with no cushioning so I opened the box to find several had leaked.

Needless to say, I threw the entire thing in the bin. That’s £37 wasted but a lesson learned. I would never EVER buy from this place again and would only recommend it to my worst enemy.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish with the website…

From start to finish with the website everything went like clockwork. It helps in my organically - holistically styled lifestyle for exceptional health and wellbeing being. I'm so grateful for companies like you in the world who produce top quality nutrition. Thank you.

2 May 2026
Unprompted review
Rated 4 out of 5 stars

Well packaged and arrived in estimated…

Well packaged and arrived in estimated time. Product quality is good. I've never had purple potatoes before and was a little disappointed as I was expecting them to be a darker purple flesh. Nonetheless they tasted good.

19 April 2026
Unprompted review
Rated 2 out of 5 stars

Won’t be ordering again

Really good selection of vegan food. I hoped to make this a regular order for the items I can’t get at Ocado. BUT non existent customer service and very slow delivery. My first order was over Easter so I expected it to be slow. They say 2 days to despatch then 48 hours for delivery. Second order I placed a week ago and heard nothing (money has been taken so I know the order went through) I expected it to be despatched last week so contacted Wholefoods box in 2 different ways (via website contact form and email) and have been ignored. So called ‘track your order’ doesn’t work. So I’m now left nearly £70 out of pocket. Will attempt to get a refund and won’t be ordering again. Better service elsewhere. Wholefoods box need to get the basics right. I’m left wondering how authentic the glowing reviews are on here.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Got scammed by a very similar company…

Got scammed by a very similar company before I bought from whole foods box so I was apprehensive. the products I’m after are difficult to source locally so was relieved to find wholefoodsbox and see they are well priced and very genuine both in service and value. Chilled items very well packaged.

Will shop again.

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Time Will Tell

I've only just started using the lotion (Silver Antibacterial cream) so can't say about effectiveness yet. Overall Wholefoods Box seems to sell high quality products.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Tasty

Ordered organic nuts, very very nice, tasted lovely
And fresh. Not the cheapest, but definitely better
Than others I’ve had

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order and quick to deliver

Easy to order and quick to deliver. The chilled goods I ordered came with the frozen pack still absolutely solid. The delivery was on time and I was kept well informed. Other companies would not deliver to my area - so well done for helping those who live remotely to be well and healthily fed! The cheese is delicious -, thank you.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

The worst quality of vegs ever

The worst quality of vegs ever. The tomatoes are tasteless and of poor quality, the cucumbers are half hollow inside, and some are rotten. Not to mention that they are a completely different sort of cucumber from those pictured on the website. Absolute waste of money.

20 March 2026
Unprompted review

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