WholeFoodsBox Reviews 

232
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery services and exceptional packaging methods that successfully keep frozen and chilled goods entirely intact and cold during transit. Consumers also deeply appreciate the wide and impressive range of healthy, hard-to-find organic products that consistently taste fresh and delicious. However, some people mentioned that delivery times were occasionally delayed, causing packages to arrive later than expected. A few shoppers also experienced frustrating issues with missing products or receiving completely incorrect items in their orders. Additionally, a number of buyers expressed dissatisfaction regarding excessive packaging waste and specific wrapping materials used for items.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a broad and hard-to-find range of... See more

Delivery service

Reviewers express high satisfaction with the delivery service, often highlighting super fast shipping and... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and timely, efficient... See more

Quality

People report positive experiences with quality, expressing gratitude for top-tier nutrition, delicious... See more

Service

Consumers find service to be positive, highlighting efficient handling and impressive packaging that keeps... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the variety that I can buy from this website. The delivery driver did not knock & left the frozen food on the doorstep so I didn't know it was there until |I read my emails, but fortunately it... See more

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more


Company details

  1. Health food shop
  2. Natural Foods Shop
  3. Organic Food Shop

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(232)

122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous healthy food

I now use WholefoodsBox regularly. I am on a low sodium diet and shops only have mid to high salt content products. WholefoodsBox has loads of low sodium products that taste fabulous and are healthy. The staff are helpful with any questions and quick to answer. Product is packed well and arrives quickly. Also free delivery if your order is over £60 pounds. I will be using them a lot.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Good to find vegan cheeses

It was so good to be able to find some vegan cheeses, in flavours that are hard to find. I was also pleased with my other items. Delivery wasn't too long either.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

GT’s Kombucha - Finally!

Finally! I was able to order my favourite kombucha - GT’s - the product came shipped very nice and secure and arrived quickly. Will most definitely be ordering from WholeFoodsBox again. Great service, thank you!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Wow, Great Service!

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you have just made a long term Customer for other products too. Good luck in 2026!

14 January 2026
Unprompted review
Rated 4 out of 5 stars

Vegans- Beware

Update: If you send them an email after you ordered, you can request denim liners to be used instead of wool liners.🙂 Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as an alternative but ignored my request to use that and sent my chilled items wrapped in sheep's wool liners anyway. Very disappointed.

6 January 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing delivery of my favourite yogurt and defrosted tortillas delivered as :(

I liked being able to have my favourite yoghurt and tortillas delivered. However the tortillas were supposed to be frozen and weren’t. The delivery was slow arriving 6 days after purchasing with no email confirming when they’d be sent on purchase. The parcel was left but not in specific safe place as requested due to disability. Also a polystyrene box with plastic ice packs were delivered which are not environmentally friendly and hard to dispose of other than landfill. Disappointing but the yogurt is great!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product and excellent company.

Great product which was impossible to find anywhere else. Very competitive price but the best bit was the packaging. Insulated with a recycled and recyclable wool fleece. Am so very impressed with this company. No being hounded with emails either. Just excellent.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Purple potatoes from whoole food were…

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!!
Whole foods has proved to be excellent quality the sweet potatoed ttuly delicous ill be back !

8 December 2025
Unprompted review
Rated 3 out of 5 stars

The ‘service’ was an expensive delivery…

The ‘service’ was an expensive delivery which was delayed due to driver running out of time! The item ordered was a vegan Bluffalo Notzarella. What a terrible waste of money. It tasted of absolutely nothing so the play on the words Buffalo Mozarella is incredibly misleading. I wasn’t expecting it to taste like the real thing but I did expect it to taste of something! Don’t waste your money chaps.

6 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look