WholeFoodsBox Reviews 

232
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the wonderful and unique selection of organic items satisfies specific daily dietary needs perfectly. People also continually praise the impressively fast and reliable delivery service, mentioning that perishable goods always arrive securely packaged and completely frozen. However, some customers also noted occasional problems with delayed shipping times, missing items from packages, or receiving completely incorrect products. A few reviewers were deeply dissatisfied when their online orders experienced significant transit delays or lacked proper communication regarding tracking updates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a broad and hard-to-find range of... See more

Delivery service

Reviewers express high satisfaction with the delivery service, often highlighting super fast shipping and... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and timely, efficient... See more

Quality

People report positive experiences with quality, expressing gratitude for top-tier nutrition, delicious... See more

Service

Consumers find service to be positive, highlighting efficient handling and impressive packaging that keeps... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more

Rated 5 out of 5 stars

I recently went to hospital with kidney issues and now need to eat healthy low salt foods. as I was shopping I realized that wholemeal bread and cheese in supermarkets is not low salt. So I found Whol... See more


Company details

  1. Health food shop
  2. Natural Foods Shop
  3. Organic Food Shop

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(232)

122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed

Asked to write a review when product order not only was not acknowledged but product certainly was not delivered to my address ? I’ve yet to see it ?
I’d like a refund please

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

I placed an order and paid and realised the following day I had forgotten to something. I contacted Wholefoods and they sorted out my issue and refunded me my 2nd delivery charge. Excellent customer service and excellent products. Thank you, I will definately use you again!

16 April 2025
Unprompted review
Rated 4 out of 5 stars

Fast shipping

The shipping of the items was very quick. The site is easy to order from. Unfortunately when they arrived the jars had leaked and it was a bit of a mess.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

De-lighted

Prompt service, fantastic quality, the taste of the product is wonderful. My wife and I love the simplicity of the packaging. Nearly finished our recent delivery getting ready to order once more...Thank you...

15 April 2025
Unprompted review
Rated 5 out of 5 stars

highly recommend

amazing quick delivery, super communicative and responsive on whatsapp, and an amazing selection of products that i can't find anywhere else. will definitely be ordering regularly - my new favourite health store.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

This is the best priced Ezekiel Bread I can find. Delivery is always prompt and well packed. I have ordered multiple times and will continue to use them for ‘hard to find’ and organic products.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

This was my third time ordering from…

This was my third time ordering from WholeFoodBox, and they continue to impress me. They offer a great selection of items that are hard to find in regular supermarkets. Each time, my order has arrived promptly and been impeccably packed. Initially, I was a bit worried about how well the chilled or frozen items would hold up during delivery, but their specialized packaging kept everything perfectly fresh and at the right temperatures.

9 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look