I would give them a zero if I could. When they were still open I pre ordered some funkos from them. After a couple months I emailed them to find out the status, they said they were shipping soon. A... See more
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If you are going to purchase anything from Wildcard Toys, make sure it's already in stock. Their pre-orders never seem to arrive anywhere near the release date. It's very frustrating ordering someth... See more
I purchased an item their website said was in stock. I received a tracking number pretty quickly, but the last update a couple of weeks ago said the label was cancelled since the post office did not r... See more
I placed two pre-orders last year, 8/2017 and 11/2017, neither have been received. They sent out emails stating that customers could request refunds, which I've done multiple times and still have not... See more
Company details
Information provided by various external sources
Thanks for viewing Wild Card Toys! We are an e commerce company based out of Richmond, Va. As a company we love toys. We've had decades of combined experience collecting, reviewing and selling toys. We look forward to bringing you a refreshi...
Contact info
Jacque Street 4411, 23230, Richmond, United States
- wildcardtoys.com
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I would give them a zero if I could
I would give them a zero if I could. When they were still open I pre ordered some funkos from them. After a couple months I emailed them to find out the status, they said they were shipping soon. Another few months go by and still nothing. I emailed again asking for them to be shipped immediately (the items I had ordered had been in stores for awhile at this point) or given a refund. I never got a response back. I started emailing them often asking for a refund only to be ignored. I never ended up with my order or a refund
It’s been more than a YEAR
Pre-ordered late January 2018 then got an update e-mail on June 2018. It’s now June 2019. Haven’t had an e-mail since and just found out about their “transition” I’m beyond upset. I bought this for a friend’s birthday way ahead of time and can now say we’ve celebrated it twice since ordering from this site.
They ABSOLUTELY suck. Stole my money.
As other here have stated, this site is a complete scam. I placed an order of pre-order items then never received anything. I tried contacting them MULTIPLE times and when they answered they said the items were still coming in, but most of the time they didn't bother to answer at all. Since the items were pre-orders by the time I waited for them to be delivered, then waited through trying to contact customer service, then waited to give them more time to fulfill it when I reported it to my credit card company they wouldn't help because they said it was too old. Checked their website recently and it's down "in the middle of a transition". Like any scammer they've probably run off with all the money they were able to collect and will likely disappear. Good riddance!
Guys it's a scam
Guys it's a scam. They have been stealing money for yrs now. I went to wizard con in NOLA last month with the Hope's of maybe seeing them there with a booth so I can slap the crap out of them. Pay pal refunded me thank God. Ordered about 200 dollars worth of pops. 9 months later got nothing. Not even my emails answered. DO NOT ORDER FROM THEM
Ordered a Destiny pack of funko pops…very upset
Ordered a Destiny pack of funko pops October 2017 and receieved all but one a year later. Was told I would get my last funko pop febuary 2018. It is now january 2019 and i have emailed them every month since asking for my last funko pop. No one will respond to my emails and of course there is no contact phone number to call. Very upset and i feel like i cant do anything else but warn others.
Never received my items
I'm another customer who pre ordered in February and here it is December. I contacted them in July and received the obligatory canned response. Still no product. Never buy from them.
Money back in my pocket - reviews here all true!
Finally decided after 11 months of waiting for my pre-order to call it and request a refund from my CC company. This was after multiple emails to wildcards to cancel my order which either got me a canned response that they were behind on email response or nothing at all.
CC company took a few days to review, then refunded me the full amount I had paid. Hey Wildcard, if you have SO much business, hire enough people to keep this from happening!
People please do not buy anything here
People please do not buy anything here. I bought 2 items, 2 stones came in a box. I was mocked.
scam of a company
scam of a company. Doesn't send items, takes money and never sends the product. DO NOT SHOP HERE! IT'S A SCAM!
Ordered in February and i didnt get my…
Ordered in February and i didnt get my order. I called amex but they wont be able to refund my money because it is more than 2 months. Need help to get my money back.
YOU WON'T GET YOUR STUFF - THEY SUCK!!!
Pre-ordered a bunch of pops ... they charged my credit card ... never a word ... followed up, no reply. Filed a complaint w/ the BBB, they can't get in touch w/ WildCardToys ... BBB closed my case and basically said, "Sorry, we tried. You are SOL!" Next step - call my credit card company and try to get them to eat it.
where the F is my money or pops
My husband ordered the stranger things pop on December 2017 . Which were backed ordered til March for some reason . It’s october 2018 and yet no pops nor update we tried contacting them and no answer ! We tried canceling it threw PayPal and for some reason it’s not letting us what a waste of 60$ we could have used on something else .
the worst, appalling, dread
the worst, I ordered some figures from February 2018 for 368 dlls and until today I do not deliver them, I send emails and they never respond
Worst Company
Pre-ordered some Pops back in Feb for April/May release. Never came! Several attempts to contact the company via email and phone and nothing. Requested a refund and nothing!
Worst Company ever!
I pre ordered a seer if Ifinity War pop…
I pre ordered a seer if Ifinity War pop figures back in 3/18. They were supposed to ship out on 5/18. Tried to email and reach out to customer service, which is very difficult to do. Finally in August I reached out to PayPal which handled the transaction and got my money refunded. I should have read prior reviews before purchase. This vendor is very unreliable.
This is a complete scam
This is a complete scam! All of the reviews on this site are exactly the same. I ordered three sets of pre-orders from them and after 9 months have not received my pre orders yet they are available from other vendors to purchase. I have tried to cancel my order I have requested a refund I have asked him for the status of my order and they just send me the auto reply that they received my email. I finally had to request a refund from my bank. Do not shop with them!
Same as everyone else
Same as everyone else. Preordered pickle ricks dec 21st, 2017 for the end of jan.... after almost 9 months of the run around they have stopped communicating at all. Sent cancellation emails and stil nothing. Had to file a claim with my bank for the refund. These guys are terrible at their business. I wish i would have seen these reviews first. :(
Ps ny bank refunded me instantly
DON'T ORDER FROM THEM!!
I pre-ordered some Pops in October 2017, to be shipped in February 2018. It's late August and still no Pops, no refund and no response. If you don't want to lost your money don't order from them!!!!
I just want to cancel my order now. I tried to contact them few times with no success.
Don't order from them
I placed two pre-orders last year, 8/2017 and 11/2017, neither have been received. They sent out emails stating that customers could request refunds, which I've done multiple times and still have not gotten anything besides the automatic we received your email.
ordered in February and now is…
ordered in February and now is August.......
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