Genuinely kind and helpful staff. The optometrists will take extra time to explain things and address any concerns or questions that you may have. Really knowledgeable and helpful when it came to pick... See more
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Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Contact info
3 college way, g82 1lq, dumbarton, United Kingdom
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Felt so relaxed and went above and…
Felt so relaxed and went above and beyond to help me
Family run business with excellent staff & service
I have attended for many years and over the years the same consistent care and service has been offered.
Easy eye care
Everything explained very clearly and options for potential changes to my contact lens explained. I would have no hesitation in recommending them. I have seen several different opticians over the decades as a customer, and the service from all has been excellent. You can make an appointment to see a specific optician if you wish.
Great Service
I made an appointment as I felt there were some issues with my eyes in relation to developing cataracts. The optician was very nice and listened very carefully to my description of the problem and noted everything. She then then fully explained the situation and reassured me. She carried out further tests to rule out anything more sinister and that was reassuring too. Finally she explained all the options and after a discussion where I did not feel rushed and could talk through the issues, the appropriate advice was given and referrals made. I always find that I get great service and am never rushed. It might be cheaper occasionally at some of the chains but I'd far rather go local and you probably also get what you pay for. My eyes are too important to skimp on.
A very professional examination
I feel you always get a full and thorough eye examination and you’re never rushed and staff are very helpful.
Annual eye test
I have been going to Wilkie’s for many years. The gentleman who did my eye test was extremely nice, explained exactly what he was doing and made everything very clear.
Fantastic Experience
Hadn't had my eye tested in years and was immediately put at ease. Professional and relaxed environment. Thank you!
Great people friendly great service
Great people friendly great service
Fiendly staff
All staff are fiendly and knowledgeable. Helped to keep my son calm and to enjoy is eye test rather than dread them
Friendly helpful and professional staff.
Emergency appointment
I had an emergency appointment for my eye. Everyone was great. Very appreciative for all their help.
Needed urgent attention and got an…
Needed urgent attention and got an appointment within a few hours. Well looked after during treatment
had an issue with my sight
had an issue with my sight, got appointment quickly and reassurance. great opticians, great care
Eye tests and lenses update
Friendly well informed staff at all stages. Helpful team. All tests carried out with professionalism, experience and thoroughness in a timely fashion.
First rate service and quality
I put my white gold wedding band in for recoating and it looks brand new! Much better than previous jobs done elsewhere. We also replaced one of my wife’s rings as it was badly damaged and she is so happy. The service we got was first class and the ring choices we were given excellent
No waiting about Very prompt no getting…
No waiting about Very prompt no getting passed from one operator to another .optician also very polite cheery
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