Absolutely disgraceful service ( and I use that word very loosely) they have stolen some of my items , damaged a load more and then forced us to pay an extra £500 to deliver our stuff on a date that w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have just bought a bed and mattress from Wilson’s. Lynn was brilliant, very knowledgeable and friendly. We were undecided on size so took the detail and rang lynn a week later. It was sorted immedi... See more
Carol and her letting Dept look after our properties with great care and professionalism. Nothing is too much trouble and the response to queries however small are always dealt with promptly and witho... See more
I ordered €300 worth of clothes. Could only get delivered to uk so got sent to my mum. She could send them in to me in NL. No feedback. When I wrote I got a bizarre message back from customer service.... See more
Company details
Information provided by various external sources
Don't think about cost think about value
Contact info
149/151 New Union Street Coventry, Cv1 2NT, Coventry
- 02476880440
- info@wilsons.uk.com
- wilsons.uk.com
I recommend this agency, work was done quite fast and precise.
I like their work. Initially they showed me underrated property, but second option was precisely what my family wanted.
Review - Sonia Probowo
Overall, Wilsons is really helpful and always give the constructive informations to us.
Above and Beyond to get the best price and a quick sale
Stephen and the team at Wilsons were excellent. Really professional at all times and extremely supportive when our buyer started playing silly games. They resolved all issues efficiently and effectively and helped us secure the best price for our property.
I couldn't recommend them more to someone looking to get the best price for their property whilst experiencing a first class customer experience. I felt very informed at all stages and that Wilsons were working in my interests rather than just securing the sale, and it's things like that that you need from an agent.
Very helpful!
I have had brilliant service from Carol and Maxine at Wilsons, Carol has been very accommodating in assisting us with our requirements for our let property, she has been communicating with me throughout the process and keeping me updated regularly.
The Lettings Team at Wilsons
Carol and her letting Dept look after our properties with great care and professionalism. Nothing is too much trouble and the response to queries however small are always dealt with promptly and without fuss. We have used other Agents in the past but the service that we get from Wilson's is fantastic and we would recommend them to anyone thinking of letting their property, one or more as they are in very capable hands. Well Done and Thank You. R&M.
Excellent estate agent
An excellent company to deal with. They kept in close contact throughout the whole process, going above and beyond to get things done. Very happy to recommend this highly professional yet approachable team who ultimately managed to sell my property at a very good price.

Reply from Wilsons
Great service with friendly,honest advice.
We are purchasing a property through Wilsons and have received excellent advice and a friendly service throughout. Maxine shows real enthusiasm and understands how exciting and important this time is for her customers. Would recommend.

Reply from Wilsons
Quick response and service, friendly agent
Wilson has helped me settling down in UK. Not only they did their job very well, they also provided me with useful information and advice about living in Coventry. This agent is highly recommended.

Reply from Wilsons
Carol Wooding is absolutely fantastic
I would not only recommend Wilsons but also patronise them again and again should the need arise. Carol works hard to ensure we are comfortable and our requirements are met. The customer service is definitely second to none and we have received a 10 out of 10 service from Carol Wooding thus far.
Great, with Major Note
Sometimes the information given is choppy. When you require documents, please ask it once and for all, and not back and forth. It takes too much time.
Excellent service
Received excellent service from Wildons from beginning to end. Professional and friendly advice made the whole selling and buying a property stress free for us. Was really impressed when our first chosen buyer looked like they weren't going to be able to proceed they immediately got on the phone to another interested buyer to see if their situation had changed. It had and we proceeded with them and for more money. If they hadn't we would of been weeks if not months delayed.
Excellent customer service
The Staff at Wilsons were all fantastic. Im really pleased I choose Wilsons, their approach was first class they kept me updated regularly and the process of renting my house out went smoothly. I couldnt fault their service. I would definately recommend them to anyone

Reply from Wilsons
Depends on the agent dealing with your house!
It took a while to sort out but finally I managed to secure a house for my Uni accommodation. The First agent I got was honestly terrible, and was unable to discuss anything with her, and just ended up asking the same question again and again.
However, after she left Wilsons, the agent (Carol) who took over was absolutely fantastic. Everything was done quickly and smoothly, and the information she provided was good. She communicated well, and any problems I had with the house, she sorted it out very quickly. If Carol was to have dealt with the house from the start it would probably have been sorted out much sooner.
On the whole I was happy to have sorted out a house for my final year of uni, thanks to Carol and Wilsons. :)

Reply from Wilsons
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





