Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine shop

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery guaranteed

Good choice of quality Lanzarote and Tenerife wines and other island goods with a speedy service and delivery. Knowledgeable staff who know their product well.

5 February 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Alastair!
Thank you for taking the time to share your experience. It’s great to hear that you were pleased with our range of Lanzarote and Tenerife wines, along with our island products. We’re especially happy our team’s expertise and efficient service stood out to you. Thank you for your support.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Timely deliveries

Deliveries on time and wine is very well packed. A good choice of the wines from Lanzarote

15 January 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Hilary!
Thank you for your review.
We're glad your order arrived promptly and that you were pleased with the packaging. It's great to hear you enjoyed the selection of Lanzarote wines we offer.
Best wishes,
Alessanda

Rated 5 out of 5 stars

easy to order good overall…

easy to order good overall communication on delivery time

10 January 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Celia!
Thank you for sharing your experience. We’re happy the ordering process felt smooth and that our communication about delivery timing met your expectations. We hope you enjoy the products as well.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Quick delivery and responded to a query…

Quick delivery and responded to a query when I had inadvertently put the wrong address in.

9 January 2026
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Reply from Wine Shop Lanzarote

Hi Jonathan!
Thank you for your kind feedback! I’m glad the delivery was quick and that we could help sort out the address issue. Happy to help anytime :)
Best wishes,
Alessandra

Rated 5 out of 5 stars

Amazing packaging and product !

The packaging was secure and overall good, so was the delivery time and price considering it’s a product you usually can’t get hold off unless on holiday, it was as a Christmas present and to say who it was for was thrilled is an understatement!

24 December 2025
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Reply from Wine Shop Lanzarote

Hi Francesca!
Thank you so much for taking the time to leave such a kind review. We’re happy to hear everything arrived safely and on time, and that it made such a special gift. Knowing it brought that level of happiness truly means a lot to us. We really appreciate your support!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Lanzerote Wine shop never disappoints

Lanzerote Wine shop never disappoints, not just the fantastic wines but their gourmet shop has so many gems to try

23 December 2025
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Reply from Wine Shop Lanzarote

Hi Claire!
We really appreciate your lovely feedback! It’s wonderful to know you enjoy exploring both our wine selection and the unique treats in our gourmet shop.
Best wishes,
Alessandra

Rated 5 out of 5 stars

The service was great

The service was great, post was good and product well boxed to ensure a safe delivery.

3 December 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Deborah! Thank you for your kind feedback! We’re glad to hear you were happy with the service, delivery, and packaging. We really appreciate you taking the time to share your experience. Happy Holidays! Alessandra

Rated 5 out of 5 stars

A very kind and professional staff

A very kind and professional staff. The lady i was dealing Alessandra exceptional.

3 December 2025
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Reply from Wine Shop Lanzarote

Hi Mihaela!
Thank you so much for your kind words, I truly appreciate your lovely mention. It was a pleasure assisting you. Your feedback means a great deal to us and encourages us to keep providing the best possible service.
We wish you a joyful Christmas!
All the best,
Alessandra

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Arrived well packaged & gave me confidence that I would order again

30 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Janice!
Thanks very much for taking the time to share your experience. We’re glad everything reached you safely and promptly, and it’s great to know it left a positive impression. We truly appreciate your trust.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Must stop trying Canarian wines while on holiday

Fast delivery at a reasonable rate.
After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously both outstanding and great value.

29 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Graham!
Thank you so much for sharing your experience. We’re happy to hear you enjoyed both El Grifo and Amalia. It’s always great when a discovery made while traveling turns into a favourite at home. We’re glad the delivery and pricing met your expectations, and we truly appreciate your support. Enjoy every glass! 🍷
Best wishes,
Alessandra

Rated 5 out of 5 stars

Beautiful tasting jams

I bought these jams in the airport for my elderly mam and she loved them. Treated her to some more as part of a birthday present, she was delighted. Items came packaged extremely well will plenty of bubble wrap so no chance of breaking. Would highly recommend

5 December 2025
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Reply from Wine Shop Lanzarote

Hi Caroline!
Thank you so much for sharing this lovely feedback. We’re truly happy to hear that the jams made such a special birthday gift. It’s also great to know everything arrived safely and well protected. Your recommendation means a great deal to us, and we hope to delight you again in the future.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Excellent wines from ma wonderful…

Excellent wines from ma wonderful company

28 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Andy!
Thank you so much for your kind review! We’re happy to hear you enjoyed our wines and had a great experience with us.
Best wishes,
Alessandra

Rated 5 out of 5 stars

We receive a lovely product & the…

We receive a lovely product & the service is excellent.
What more could one ask for!🌸

27 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Sheila!
Thank you so much for your kind words!
We’re glad to hear that you are enjoying the wine and that you had a great experience with our service.
Best wishes,
Alessandra

Rated 5 out of 5 stars

A lovely wine

A lovely wine

2 December 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Croline! Thank you! We’re so glad you enjoyed the wine. Happy Holidays! Alessandra

Rated 5 out of 5 stars

The item was delivered very quickly and…

The item was delivered very quickly and I was very pleased with the product, haven't been able to buy it anywhere until I found this site

30 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Emma!
Thank you for sharing your feedback! We’re glad to hear your package reached you promptly and that the item met your expectations.
It’s also great to know we could provide something you haven’t been able to find elsewhere. We hope you enjoy Primo Vermouth, it's delicious!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Excellent service

Excellent service. Well packed and speedy delivery

22 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Susan! Thank you so much for your kind review! We’re delighted to hear everything arrived safely and quickly. Enjoy the wine and gourmet products!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great product selection and simple…

Great product selection and simple order process with delivery on tome

28 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Trevor!
Thank you for your feedback! We're glad to hear you enjoyed our range of products and found the ordering process straightforward. It's great to know your delivery arrived on time as well. We appreciate your support.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great service

Great service, fast delivery and fantastic wines

27 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Maxine!
Thank you for your review! We're pleased to hear the delivery was quick and that you’re enjoying the wines.
Best wishes,
Alessandra

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