Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine shop

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lanzarote wines available for UK delivery

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route.
There's a decent selection of wines at reasonable prices - at least equating to, and sometimes beating, equivalent prices of goods available on Lanzarote.
Ordering process is very easy and delivery promises met.
Thank you!

27 April 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Simon,
Thank you so much for your support! We’re glad we could help make these unique Lanzarote wines accessible in the UK and that you were happy with both the selection and the overall experience.

We work hard to keep the process simple, reliable and fairly priced, so it’s great to hear everything arrived as expected.

Enjoy the wines, and we look forward to sending more bottles your way soon!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Definitely recommend

Definitely recommend, great service

26 April 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Dermot,
We truly appreciate your kind feedback and are delighted you had a positive experience with us. Looking forward to helping you discover more Lanzarote wines soon!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Good

Good! Just the delivery took too long.

21 April 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Dan,
Thank you for your feedback! We’re really glad you were happy with your order, but we’re sorry that the delivery felt too slow this time. Even though it arrived within the expected timeframe, we understand that waiting can be frustrating. We truly appreciate your patience and will keep working to make our delivery experience even better.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great delivery service and shopping…

Great delivery service and shopping experience over all. Thank you!

17 April 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Alicia!
Thak you so much for your review :) We appreciate you taking the time to share it. We’re really glad to hear you enjoyed both the ordering process and the delivery.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Fabulous !

A great gift idea, superb wines from Lanzarote. Highly recommended. Always a fantastic service and great contact. Thank you.

2 April 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Jayne!
Thank you so much for your kind review :) We’re happy to hear you enjoyed the wines from Lanzarote and that they made such a great gift. It means a lot to us that you appreciate both the quality and the service. We always aim to make every experience special.
Best wishes,
Alessandra

Rated 4 out of 5 stars

Easy to order

Easy to order and pretty fast delivery.

4 April 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Llona,
Thank you for your kind review! We’re glad to hear that you found the ordering process easy and the delivery fast. That’s exactly the experience we aim to provide.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Good value

Good value, great to be able to access some of our favourite wines, excellent service

2 April 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Diane!
Thank you for your lovely feedback.We're really pleased to know you had a positive experience with us and that you enjoyed the selection we offer.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Second time using

Second time using, first time had an issue which was handled very well. This time no issues and great service

24 March 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Jim!
Thank you for giving us another chance. We truly appreciate it, and we're glad to hear everything went smoothly this time :)
Best wishes,
Alessandra

Rated 5 out of 5 stars

Fast shipping!

Fast shipping!

20 March 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Paul!
Thank you for your feedback. We’re glad your order arrived quickly and hope you enjoy your purchase.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Delighted to be able to purchase my…

Delighted to be able to purchase my favourite Lanzarote wine online. Prompt delivery.

2 March 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi James!
Thank you for your review :)
We’re really glad you enjoyed being able to order your favourite Lanzarote wine with ease, and it’s great to hear everything arrived quickly.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Excellent site for Lanzarote wine lovers

A good online ordering site with a wide range of Lanzarote products. The order arrived promptly and very well packaged. If you like Lanzarote wines this is the site for you.

5 March 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Peter,
Thank you for your kind feedback!
We’re glad you enjoyed the selection and that your order reached you quickly and in perfect condition. It’s great to hear our range hit the mark, especially for wine lovers.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

5 March 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Bill!
Thanks for your feedback!
We’re glad your order arrived quickly. We appreciate your support and hope to have you shop with us again soon.
Best wishes,
Alessandra

Rated 4 out of 5 stars

Great delivery of Lanzarote flor de sal

Thanks for the possibility to pay with ideal. The quick and well-packed dilvery

21 February 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Peter!
Thank you! We’re glad the payment option and speedy, carefully packed delivery made your experience easy and enjoyable.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great service

Great service, great products.

4 February 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Svyatoslav!
Thanks a lot! We’re happy to hear you had a great experience with us.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Cactus jam…

Able to buy all the extras to accompany the wines and spirits

18 February 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Eric!
Thanks for your feedback! We’re glad you enjoyed the selection of items to go with your drinks.
Best wishes,
Alessandra

Rated 5 out of 5 stars

This the second time I have bought from…

This the second time I have bought from them. Brilliant service 👏

9 February 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Richard!
Thank you very much for your continued trust in us!
It means a lot to see you return for a second purchase. We’re so pleased you’re happy with the experience, and we truly appreciate your support.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Wanted an El Grifo wine as a thankyou

Wanted an El Grifo wine as a thanks present after visiting the winery. Easy to use webs site for price and fast shipment, highly recommended wine shop!

7 February 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Gary!
Thank you so much for your lovely feedback!
We’re happy to hear that you chose one of our wines as a special gift after your visit. We are also glad that you found the online shop straightforward and that your order arrived quickly. We truly appreciate your recommendation.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great shop, also for German customers!

I was very glad to find this normally sold out wine in your shop. Everything worked well within a fast delivery.
Ok the prices... thanks to the Brexit, not your fault!

6 February 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Ariane!

Thank you for your lovely feedback! We’re glad you were able to find that hard-to-get wine with us, it’s always great to help track down a bottle that’s usually sold out.

We’re also glad everything went smoothly and that your order arrived quickly. And yes, we completely understand the comments about pricing, there are a few factors beyond our control these days, but we always do our best to keep things as fair as possible.
Best wishes,
Alessandra

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