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Rated 5 out of 5 stars

Excellent service and quick payment for my Samsung A71. Easily the best price compared to all its rivals. Easy to print label and excellent communication via email from Wingpay. Highly recommend. Tha... See more

Company replied

Rated 5 out of 5 stars

I sold my iPhone 12 Pro through this app last week, and I must say, the experience exceeded all my expectations. From the very beginning, the user interface was intuitive and user-friendly, making... See more

Company replied

Rated 5 out of 5 stars

I have sent them a device and they came back saying that the value will be decreased as the phone is locked to EE and I asked for the IMEI and I would have it unlocked immediately. I am awaiting a r... See more

Company replied

Rated 5 out of 5 stars

Wow what more can I say about wing pay! Have used other companies who were good!! Wingpay are on a different level,paid more money & so so prompt payment! Will definitely only use wingpay again!

Company replied

Company details

  1. Non-bank financial service
  2. Cell phone recycling and unlocking service
  3. Jewellery Buyer

Written by the company

wingpay is the new generation of the circular economy, making a positive impact on the world and your wallet. We’re making payment a positive experience.


Contact info

3.7

Average

TrustScore 3.5 out of 5

102 reviews

5-star
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Rated 5 out of 5 stars

Excellent service and quick payment for…

Excellent service and quick payment for my Samsung A71. Easily the best price compared to all its rivals. Easy to print label and excellent communication via email from Wingpay. Highly recommend. Thanks ever so much.

13 June 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi D H, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience selling your A71. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction, no issues. Thank you!

31 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Will, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Really impressed

Really impressed! They made everything so easy and straightforward. If you want a stress-free experience, I'd definitely recommend giving them a shot. They've definitely earned my seal of approval.

29 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Edward, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

I can recommend Wingpay 100%!

I can recommend Wingpay 100%! The whole process of selling my phone to them was super quick and they kept me updated at all times. I would definitely use them again.

10 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Sally, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience selling your phone. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Efficient and professional company

Efficient and professional company. I would recommended , if you’re considering selling your unwanted phones. My experience was excellent

7 June 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Lee, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Wingpay were quick and courteous…

Wingpay were quick and courteous throughout the transaction to sell my phone. I highly recommend.

7 June 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Mrs Bailey, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience selling your phone. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Clear instructions kept informed…

Clear instructions kept informed throughout process - credit came through quickly

30 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Jules, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 1 out of 5 stars

Feels like a scam

I got offered a decent price for a spare phone I had (google pixel 7a). It was in great condition as I never ended up using it, and it only left the box once,however, on receipt wingpay claim it has damage to the paintwork and it was revalued . I've asked for the phone to be returned so I can sell it elsewhere but I am worried it will now come back in a worse state than I sent it in.
Feels like I have been scammed! Avoid this company.

4 June 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Gareth, we're sorry you feel this way.

Thanks for raising this, could you provide more information like your order number?
We'd like to look into this with our processing partner.

Have an amazing day.

Your wingpay team 💸

Rated 5 out of 5 stars

Great price and customer service.

Wingpay gave me the best quote for my iPhone 11 at £96, which was great considering my battery capacity was under 80%- higher than any other company. I was initially anxious as I’ve never used any company like this before so I wasn't sure it would be legit, but they were great and kept me informed of every step of the process, as well as keeping me updated when my bank details didn’t work, then immediately sent the money after I corrected them. The customer service was great and I would absolutely recommend!!

4 June 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Sophie, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience selling your iPhone 11. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Prompt efficient pay out and honoured their original price promise unlike some other firms who try and haggle

Couldn't recommend enough

3 June 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Lee, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience selling your phone. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Fast payment

Fast payment, good price

21 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Rob, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 1 out of 5 stars

They keep harassing you to leave a…

They keep harassing you to leave a review

19 April 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Chris,

Thanks for raising this, could you provide more information like your tracking number?
I am sorry if we requested a review twice.

Have an amazing day.

Your wingpay team 💸

Rated 5 out of 5 stars

Best

I wanted some cash to send my dog to the vet and I remembered that I had my old phone around that I could sell sent it to wingpay and received payment after 3 days 😍

7 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Greta, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience selling your phone. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place. We hope all went well at the vets 💸

Rated 5 out of 5 stars

Very quick good price and happy

Very quick good price and happy

14 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Peter, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

So easy to use app and very efficient…

So easy to use app and very efficient once you send it off…I posted it Saturday morning and had money in my account by Tuesday

14 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Coffee for two Solly, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience using the app and with your sale. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 5 out of 5 stars

Excellent

Excellent to deal with. Even when I sent my phone to the wrong address, they kindly kept in touch and forwarded the phone on. Once arrived payment was made instantly. Thank you, one very satisfied customer 😃

1 March 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Lorraine, just wanted to drop a quick note to say thanks a bunch for leaving such an awesome review!
Your kind words mean the world to us, and we're thrilled to hear you had a great experience and we could help get the mixup with address sorted. Thanks again for being part of wingpay’s journey towards making our world a more sustainable place 💸

Rated 1 out of 5 stars

WINGPAY UNDERPAY FOR PHONE

After locating my phone more than a month after losing it, Wingpay have now offered me £100 less for it for apparent scratches. I have a very clear video recording of my phone before I posted it to Wingpay and it is immaculate 🤔

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Radio silence

I regret sending my iPhone to this company as I’m still awaiting payment or correspondence from them about buying the handset. I’ve emailed them a couple of times but no response. They send multiple emails about customers sending their phone but then nothing…
Very unhappy.

17 April 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi AP, we're sorry you feel this way.

Thanks for raising this and providing more information.
We'd like to look into this with our processing partner. A member of our team has reached out to you so we can help.

Have an amazing day.

Your wingpay team 💸

Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!! Waste of time, Valued my phone at £195 then offered me £58 when they received it saying it was faulty which is untrue.

I then used Fonehouse and they gave me the full price they offered.

2 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Nick, we're sorry you feel this way.

Thanks for raising this and provide more information.
We'd like to look into this with our processing partner as we see they advised you of a speaker issue.

Have an amazing day.

Your wingpay team 💸

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE !
they quoted me £155 initially for my phone - they then said it was only worth £38 due to numerous scratches on it . There are NO scratches on the phone as I have always kept it protected in a case. Had my phone returned ready to sell to someone reliable & legitimate. This company are scammers.

7 May 2024
Unprompted review
Wingpay logo

Reply from Wingpay

Hi Helen, we're sorry you feel this way.

Thanks for raising this and provide more information.
We'd like to look into this with our processing partner.

Have an amazing day.

Your wingpay team 💸

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