Winterbury Training Reviews 

166
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, particularly the lead trainer, for being exceptionally knowledgeable, engaging, and making learning enjoyable. Reviewers highlight that the courses are well-presented, informative, and structured in a way that builds confidence and ensures clarity. Many people appreciate the supportive and empathetic approach of the instructors, which creates a relaxed and engaging learning environment. This ensures that even serious topics are covered thoroughly, with practical elements and examples making the content easy to understand and apply.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, enthusiasm, and ability to... See more

User experience

Clients share positive opinions on user experience, with many describing it as a great, positive, and... See more

Service

People report positive experiences with service, consistently recommending the first aid courses offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Completed the first aid course for Forest School. Although a long day in total, so worth it! The course itself was so informative, clearly laid out with a presentation and not rushed. Cover... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Centre
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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No recent history of asking for reviews

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4.9

All reviews

(166)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thorough and Informative

The course (as always) was extremely thorough and Carolyn had all the answers to questions and scenarios posed to her. An enjoyable 2 day course full of extremely important information, delivered in a manner that engaged us all and what could have been a very long 2 days, flew by.

15 May 2023
Unprompted review
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Reply from Winterbury Training

Thank you so much for your kind words - you are always very welcome on my courses and contribute so much yourself, so my thanks to you in return! See you in 3 years.

Rated 5 out of 5 stars

In praise of Winterbury Training [but…

In praise of Winterbury Training [but with no affiliation nor coercion to write this review.]
I recently attended a day-long Emergency1st Aid at Work refresher course and I was super impressed with the entire experience. The training was delivered by the Managing Director and Lead Trainer of Winterbury Training, who not only has many years of appropriate experience covering education at various levels, ambulance work and 1st Aid at levels way above the course that I was on. She has an outstanding ability to engage, entertain, involve her audience and hold their attention. She has the skill to approach what could – in other hands – be a bit of a dull subject in a manner which is humorous, entertaining, lively paced and delivered to an audience of diverse ages and experiences without in any way glossing over the serious nature of the material being covered. If you need 1st Aid training or refreshing at any level I can thoroughly recommend a look at winterburytraining.co.uk or Email at info @ the same address, or call 07584 732 119. I think you will be as impressed as I was.

31 March 2023
Unprompted review
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Reply from Winterbury Training

Thank you so much Geoff - it's always a pleasure to have you on a course!

Rated 5 out of 5 stars

Exceptional training

I completed the QN UK Level 3 Award in Emergency First Aid at Work (RQF) and Emergency Paediatric First Aid. I could not have asked for a better trainer - Carolyn's knowledge was exceptional and she was clearly passionate about first aid and helping others in the community. We were all made to feel very welcome and Carolyn made sure we were all included and felt comfortable in practical scenarios.
Carolyn made the course as enjoyable and fun as possible which enabled us to learn essential skills for the workplace. I would highly recommend this company.

23 March 2023
Unprompted review
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Reply from Winterbury Training

Thank you so much for your generous review and I look forward to training more of your colleagues.

Rated 5 out of 5 stars

Great course - practical, covering serious issues but fun!

Really great informative course led by Carolyn, a very knowledgeable lady who made the course interesting and engaging. Would highly recommend and will not hesitate to renew with in the future.

20 February 2023
Unprompted review
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Reply from Winterbury Training

Thank you Karen - it was a pleasure to have you in the group!

Rated 5 out of 5 stars

Great Course! Learnt So Much!

Carolyn really made the First Aid at Work and Outdoor First Aid course I attended relaxed, informative and fun! Carolyn is a brilliant trainer and is encouraging and so knowledgeable, training in a way that suited all of the participants and ensured we all participated and contributed to discussion and practical elements. I left feeling totally confident in my ability to put what I had learnt into practice. I'd highly recommend Winterbury Training!

12 January 2023
Unprompted review
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Reply from Winterbury Training

Thank you Lynne! I'd be happy to have you first aid me anyday....

Rated 5 out of 5 stars

Training that hits the spot

Carolyn delivers training that just hits the spot. She gets the balance between being fun, thought provoking and interesting absolutely spot on. Carolyn recognises that some topics may be triggering, and deals with these sensitively and appropriately.

26 November 2022
Unprompted review
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Reply from Winterbury Training

Thank you Jennie x

Rated 5 out of 5 stars

Great course!

Carolyn is a great trainer; she really knows her stuff and she is very knowledgeable. I really like the fact that Carolyn talked about her own experience and mental health issues as it made her very relatable as well as the course being much more interpersonal. The mental health course was very informative and gave me a much bigger insight to mental health. I would definitely recommend this course!

13 October 2022
Unprompted review
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Reply from Winterbury Training

Thank you Jennifer - it's such an important subject and I'm really glad you found the course useful.

Rated 5 out of 5 stars

The best First Aid course I've attended

I have attended many First Aid courses but this was by far the best. Carolyn at Winterbury is wonderful. She makes the course fun and interesting. She makes you feel very welcome and comfortable. Carolyn has a way of explaining that makes it easy to understand. Rather than just telling you what you need to know, she goes into depth of why etc. I wouldn't want to attend a course in the future with anyone else.

14 November 2022
Unprompted review
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Reply from Winterbury Training

Thank you Emma for your kind words - it was a pleasure to have you on the course and I look forward to working with you again!

Rated 5 out of 5 stars

I cannot recommend Winterbury Training…

I cannot recommend Winterbury Training enough. In fact, I have steered many in Carolyn's direction as she has that wonderful balance of getting correct and invaluable information across in a fun and practical way. That's what you need with a First Aid Course.

12 November 2022
Unprompted review
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Reply from Winterbury Training

Thank you Holly, for both your kind words and for recommending our training to others!

Rated 5 out of 5 stars

Through and well delivered training…

Through and well delivered training that prepares you well for the assessment. Carolyn our trainer was first class and highly knowledgeable. I would highly recommend this training provider.

11 November 2022
Unprompted review
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Reply from Winterbury Training

Thank you Amanda - it was a pleasure to have you along for the course and thanks for your kind comments.

Rated 5 out of 5 stars

A practical study of Mental Health

This course has come at the perfect time for me in helping the people in my care that are going through a very uncertain period.
From what I have learned in the two days I was immediately able to put into practice and that is invaluable.
On a personal note - I would prefer to know my actual test sore rather than just a certificate that confirms that I passed.

17 October 2022
Unprompted review
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Reply from Winterbury Training

Thanks Sheron -I'm so glad you found it so useful. Unfortunately we aren't allowed to disclose your actual test score nor go over any of the answers to preserve the intergrity of the test - this is because it's a regulated qualification which is still live and being used by others after you've taken the test. Sorry I can't help with that - but hopefully the resources and knowledge will make a difference to the people you care so much for.

Rated 5 out of 5 stars

Mental Health Level 1 training

Warm personality of presenter broke down barriers when speaking about a potentially emotive area. Pace of training was good and it was very useful to be able to have small group discussion time on various aspects of the course.

13 October 2022
Unprompted review
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Reply from Winterbury Training

Thank you for your kind words, Caroline. I hope you will find the toolkit useful!

Rated 5 out of 5 stars

Excellent course

Excellent course, packed full of information but made accessible and used a variety of learning styles and tasks. Assessment tasks were thorough but not intimidating. The course gave me confidence and Carolyn is a fun and approachable trainer which makes the course enjoyable. Thank you!

26 September 2022
Unprompted review
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Reply from Winterbury Training

Thank you so much for your kind words - I'm so glad you've gained in confidence!

Rated 5 out of 5 stars

Great day spent

Great day spent! Kept us super engaged and interested - I’m feeling much more confident in the event of an emergency. Many thanks

1 September 2022
Unprompted review
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Reply from Winterbury Training

Thanks so much for your kind words - confidence is key so I am so pleased you feel you gained this. Let's hope you don't need to test it!

Rated 4 out of 5 stars

Mental Health at work training day

Apart from the material presented during the training day, the experience was enhanced considerably by the trainer's sense of humour and willingness to talk about her own issues, which encouraged people to talk about theirs. She also provided an extensive list of downloadable resources which will prove really useful.

12 July 2022
Unprompted review
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Reply from Winterbury Training

Thank you so much for taking the time to provide your comments. I hope the resources are useful for you in the future.

Rated 5 out of 5 stars

Modern approach to first aid training

Carolyn’s enthusiastic and informative style of training was very engaging. I really enjoyed the days training.

5 July 2022
Unprompted review
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Reply from Winterbury Training

Thanks John for your kind words - I hope Activities Week doesn't throw you any first aid surprises!!

Rated 5 out of 5 stars

This is the second time I've been…

This is the second time I've been trained by Carolyn who is a brilliant trainer ensuring the knowledge imparted is clear and accurate but delivered in a fun and enjoyable way. A really enjoyable experience.

30 June 2022
Unprompted review
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Reply from Winterbury Training

Thanks Steve - I'm glad you enjoyed it. See you in another 3 years!

Rated 5 out of 5 stars

Highly recommend

A very knowledgeable and enthusiastic trainer. Highly recommend

25 June 2022
Unprompted review
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Reply from Winterbury Training

Thank you Jilly - let's hope you don't need any of that knowledge in real life!

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