WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like PCs and laptops are in excellent condition, sometimes even exceeding expectations for their grade. Many consumers highlight the prompt and efficient delivery service, with products arriving quickly and well-packaged. The value for money is also frequently mentioned, with people finding the refurbished items to be a worthwhile investment. However, some customers also noted issues such as receiving incorrect components, like a wrong case or a broken WiFi dongle. There were also occasional reports of PCs crashing or having operating system issues, and a few instances where delivery was delayed or items did not arrive as expected. A small number of people expressed concerns about the quality of certain internal components, such as RAM, motherboard, and PSU, suggesting they were lower-end options.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers are happy with the quality and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the excellent and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and fast... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more

Rated 5 out of 5 stars

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they... See more


Company details

  1. #55 of 83 best companies in Computer Shop

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

PC Package Bundle Review

I bought a PC package, but didn’t receive the mouse and keyboard. After a couple of attempts, I did get refunded for the parts I didn’t receive. I also have an issue with one of the lights, which the technician is proactively trying to resolve. Now I have a contact, they are being very helpful and I feel they are keen to try and help me.

28 September 2023
Rated 5 out of 5 stars

First delivery - all good - but...

First delivery, was next day. All good.
2nd i had made an error i did not need 2 screen set up after all.
I contacted WJM, made them aware i was looking to return screens and stand.
Within 3 days of sending package back by parcelforce full refund paid to my bank account.
Would definitely return to WJM again.

18 September 2023
Rated 4 out of 5 stars

Monitor was deliverd on second day…

Monitor was deliverd on second day sfter order, in good condition & working well. Only problem was thar one screw fixing was missing from monitor socket. I managed to relocate one fixing from another port.

18 September 2023
Rated 5 out of 5 stars

The process was easy

The process was easy, efficient and all that I would want. The delivery was perfect and with no issues. The goods were exactly want I wanted

19 September 2023
Rated 1 out of 5 stars

Worst of the worst!!

Worst of the worst!!! DO NOT BUY HERE!! I purchased two monitors and wanted to return the items from the Netherlands, but James Murray failed to send me a return label (because I'm not located in the UK). Therefore I had to send the item myself, but because it was not clear to the courier that it was a return parcel, WJMTech had to pay 41 pounds to customs, which they're not doing. AND NOW THEY DON'T PAY ME BACK FOR MY PURCHASE OF 150 EUROS!!!!! I just want my f#$*%*@cking money back.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Had Ordered a Laptop..

Had ordered a laptop, and then needed to cancel. Company was very understanding and helpful, communicated swiftly, and handled the return with the minimum of fuss. Thus, exemplary customer service, which means I would certainly look to them again for future purchases. I was very impressed! Definitely recommended.

14 August 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look