WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like PCs and laptops are in excellent condition, sometimes even exceeding expectations for their grade. Many consumers highlight the prompt and efficient delivery service, with products arriving quickly and well-packaged. The value for money is also frequently mentioned, with people finding the refurbished items to be a worthwhile investment. However, some customers also noted issues such as receiving incorrect components, like a wrong case or a broken WiFi dongle. There were also occasional reports of PCs crashing or having operating system issues, and a few instances where delivery was delayed or items did not arrive as expected. A small number of people expressed concerns about the quality of certain internal components, such as RAM, motherboard, and PSU, suggesting they were lower-end options.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers are happy with the quality and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the excellent and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and fast... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more

Rated 5 out of 5 stars

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they... See more


Company details

  1. #55 of 83 best companies in Computer Shop

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great PC

Bought the PC and had a slight minor issue with the HDMI port, however after being contacted by WJMtech they sent me clear instructions on how to fix the issue, very fast and friendly responses, the PC works well and everything's fine now (I also switched from HDMI to DP)

4 August 2023
Rated 5 out of 5 stars

I can't fault the service received from…

I can't fault the service received from WJMTech. This was the second PC I had bought from them and it was delivered promptly and well packaged. I had to contact them regarding a minor issue and, once I had found the correct phone number, their advice was spot-on.

22 July 2023
Rated 5 out of 5 stars

Excellent customer service

Brilliant company, part broke about a month in and they took it back and replaced it with no complications.

Overall brilliant customer service and great value

2 August 2023
Unprompted review
Rated 2 out of 5 stars

Was it worth it…..

Great packaging, that’s about it! Ordered refurbished dual screen with stand, came with all the wires. Stand had missing part or maybe instructions were not correct. The screws didn’t fit had to buy new ones and then one of the dual screen holders had a default. By the time I’d put it together too much aggro to complain! Screens didn’t work to start with, luckily had two spare power cables and once changed they worked but am out of a power cable for another screen. Have emailed, no response about some of this, so far no response!

9 July 2023
WJMTech LTD logo

Reply from WJMTech LTD

Hi there, Really sorry to hear about the issue. We cannot find any email anywhere? Please call or email and I would be happy to have this unit replaced or refunded for you. Kind Regards

Rated 5 out of 5 stars

Excellent service

Spoke to someone for advice before I placed my order and they were extremely helpful and explained everything to me. My order was delivered promptly.
Slight problem when set up but that was down to delivery driver not being careful. Problem was easily solved with one call to the office.

11 June 2023

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