Great communication with the team when asking for information on the equipment. kept up to date with delivery and they even came and set it up for me as well
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See what reviewers are saying
We recently bought a turbo trainer from WKG and unfortunately, it developed an issue. However, after emailing the team at WKG, I received a call within 24 hours from Jon who did some trouble shootin... See more
Purchased new Zycle smart trainer following a quick online chat with these guys to check it meets my requirements. Ordered, paid and was delivered following day! Set up was easy, did have a few questi... See more
Very good customer service. No conplaints with the product so far. However, delivery from UPS is rubbish. They kept leaving mails saying I missed delivery when in fact I'm at home in all occassions an... See more
Company details
Written by the company
Professional fitness equipment for home, garage, tactical services and professional sports
Contact info
United Kingdom
- 01908041522
- info@wkgsports.com
- wkgsports.com
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Super speedy and great customer…
Super speedy and great customer service. Thank you Peter!
Amazing service 👏🏻👏🏻👏🏻
Really helpful
Really helpful, efficient and friendly company. All the products are brilliant quality too!
Outstanding customer service.
Excellent customer service
Excellent customer service and the Zycle z pro trainer works faultlessly.
Thanks very much WKG!!
Customer service second to none.
After purchasing a zycle zpro I ran into issues with the unit. Peter gave up a lot of time to try help troubleshoot this with me via email. Unfortunately the unit seemed to be faulty and I was struggling to get support from zycle directly. Peter sent a replacement unit free of charge which arrived really quickly! I can honestly say I've never had such an easy and pleasant experience getting a faulty product sorted out. I wish they had a more extensive stock of cycling gear as I know where I'd be purchasing from!
Couldn't rate this company higher
Couldn't rate this company higher. Always on hand to help, before and after purchase. Really happy with the smart trainer too.
Zycle Z-pro purchase. Just the best!!
Just the best! Purchased a Zycle z-pro smart trainer through them and they couldn't be more helpful. Jon was online to help with bike and setup questions and then helped later via email and WhatsApp to solve my user error questions. The delivery has super fast! I would highly recommend WKG sports and Zycle smart trainers!
Great Customer Service
The customer service of WKG is second to none. I sought advice with regards to the turbo trainer I was purchasing, and other items I needed with it, and the responses were immediate and very helpful. The product arrived on time and in good condition. I would definitely recommend using this company.
Excellent Customer Service
Good customer service when I had a questions to be asked. Instant response and knowledgeable answers.
Also very helpful to source me an additional part I required.
Very good customer service
Very good customer service. No conplaints with the product so far. However, delivery from UPS is rubbish. They kept leaving mails saying I missed delivery when in fact I'm at home in all occassions and received deliveries from Amazon and Royal Mail just before they came. They did it 3 different days! So i ended up calling UPS customer service and product was delivered after how many frustrating calls!
Peter was extremely helpful, great service
Peter was extremely helpful in answering all my daft questions and gave me the confidence to buy the smart trainer.
Both my wife and I are using this and it is superb. Exactly what I wanted.
Excellent service
Excellent service, even rung up to check if I was happy with what I ordered great company!! Great experience
So far so good
So far so good, the item arrived within the time specified, it was also £50 cheaper than I'd seen it elsewhere, no complaints.
Excellent
Bought it online without any fuss, website easy to use, received it very quickly, just started using the zycle smart pro today, connected with the laptop without any trouble and also to zwift, going to enjoy using this throughout the cold wet days of Jan
Z Cycle Pro
Delivered on time, in good condition and sale process went without a hitch.
Really pleased
Really pleased with the service I received. Answered my queries quickly and fully even though it was New Year’s Eve. Equipment arrived on time as expected
Simplicity
Ordered my smart trainer Saturday morning. Arrived Wednesday. Easy, simple purchase, great price, great delivery. Lovely stuff!
Zycle ZPRO SMART Trainer
Ordered the Zycle ZPRO SMART Trainer and arrived a day earlier than expected.
Seems to be one of the only wheel on smart trainers available in the UK and for the price and spec looks good.
Have only used to trainer 4 times since purchase and can say Im very impressed.
Connected it up to Zwift with no problems.
Easy to assembly.
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