Wollaston Motorrad Reviews 

112
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After great difficulty (no fault of the Service Team) in getting through to the team by phone, my service was carried out quickly and kept informed all the way through. In addition I was having an aft... See more

Rated 5 out of 5 stars

I took my recently purchased BMW in for a running in service to Wollaston Bikes. The Service Team are second to none. Polite, helpful but most of all trustworthy, helpful and reliable. The technicians... See more

Rated 5 out of 5 stars

1st time yesterday (16/06/2026) using Wollaston to source and fit a luggage rack to my GS. Was kindly texted in the morning by James to inform me that the parts were ready for fitting, upon arrival m... See more

Rated 5 out of 5 stars

Took my bike in for it’s running in service.The service from this dealership is first class.The service was done on time and the bike came back having been cleaned too .Ben kept me posted throughout w... See more

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Company details

  1. Motor vehicle dealer

Written by the company

Welcome to Wollaston Motorrad, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

112 reviews

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No recent history of asking for reviews

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4.6

All reviews

(112)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

The key fob battery needed changing.

The key fob battery needed changing on my BMW motorcycle.
The service reception changed the battery for me and checked out the bike on the spot.
Fantastic customer service again.
Thank you.

12 May 2025
Unprompted review
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Reply from Wollaston Motorrad

Thank you for the wonderful review, Pat! We're delighted to hear you had a positive experience with our Motorrad team.

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from Charlie, Owen and the team, from initial enquiry on sat to picking up new bike the following sat, cant fault them many thanks.

12 April 2025
Unprompted review
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Reply from Wollaston Motorrad

Thank you for the wonderful review, Stuart! We're delighted to hear you had a positive experience with our Motorrad team. Wishing you many enjoyable rides on your new bike!

Rated 5 out of 5 stars

MOT feedback

A special shout out for Charlotte who once again did a truly professional job of taking my 2011 R1200R through the MOT today.
Charlotte is a fabulous ambassador for the company and she can always be trusted to offer honest and accurate technical feedback and advice.

24 March 2025
Unprompted review
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Reply from Wollaston Motorrad

Thank you for the fantastic feedback, Ian. We're thrilled to hear Charlotte provided such professional service once again. She truly is a valued member of our team, and we’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Happy customer 😀

A very pleasant purchasing experience from first talking to Owen until handover from Steve the driver , a very happy customer here who wouldn't hesitate to either purchase from them again or recommend to anyone else.
Thanks Guys 😁

1 March 2025
Unprompted review
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Reply from Wollaston Motorrad

Hello Gary, thank you so much for taking the time to share such a great review! We're glad the team provided fantastic service and delivered a positive experience. Enjoy the ride.

Rated 5 out of 5 stars

Warm and Friendly

Owen and Charlie were great, bought a KTM 1290SA from them and the process was a dream to deal with. Both super helpful and caring. Personalised videos were amazing and reassuring. Care level here is at 110%
Cheers guys

1 February 2025
Unprompted review
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Reply from Wollaston Motorrad

Hello Tamas, thank you so much for taking the time to share such a great review! We're glad the team provided fantastic service and delivered a positive experience. Enjoy the ride.

Rated 5 out of 5 stars

Purchased an Aprilia Tuono V4

Purchased an Aprilia Tuono V4 from them. Spoke to Will Perry who was great, he sent me a walk around video first thing in the morning after my enquiry about the bike. Showing all of the modifications done by a pervious owner and any tiny blemishes i wouldn't have found myself. Picked it up the next day, very happy indeed. Highly recommend.

29 November 2024
Unprompted review
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Reply from Wollaston Motorrad

Hi Oliver, thank you so much for taking the time to share such a great review! We're glad Will delivered a standout positive experience. We look forward to sharing your feedback with him.

Rated 5 out of 5 stars

Great experience dealing with Will…

Great experience dealing with Will Perry purchasing my Ducati Monster, no waffle no fuss… exactly as described… can’t fault them
Thanks Will!

29 November 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Mark, thank you for taking the time to share your fantastic five-star review!

Rated 5 out of 5 stars

Found a great looking bike for sale at…

Found a great looking bike for sale at this dealer, nice showroom and area. Stuart dealt with me and took my old as px and was great.
Will come again.

25 November 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Matthew, thank you for taking the time to share your fantastic five-star review! We're glad Stuart provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Owen the sales advisor was very informative and thorough in explaining all the options for my purchase and details of the bike.

26 October 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Bryan, thank you for taking the time to share your fantastic five-star review! We're glad Owen provided brilliant customer service and delivered a positive experience.

Rated 5 out of 5 stars

Great service, great bikes

Owen spent a lot of time talking us through all of the features available to ensure we got the perfect bike for us to tour on at the best price. He arranged a test ride we could do with my wife as pillion, something Blade Honda were unable to do a week earlier which is partly why we again shopped at Wollaston BMW. I am delighted with the bike, and the service we received from Owen and all at Wollaston BMW.

8 November 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello, thank you for taking the time to share your fantastic five-star review! We're glad Owen provided brilliant customer service and delivered a positive experience.

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish thanks Will for making the deal very easy see you soon guys

9 November 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Steven, thank you for taking the time to share your fantastic five-star review! We're glad Will provided brilliant customer service and delivered a positive experience.

Rated 5 out of 5 stars

Traded in my private plate Honda CB500…

Traded in my private plate Honda CB500 for a new BMW F900r BMW Motorrad done everything to transfer my plate to my new motorbike fantastic service and communication from Will 100% would recommend!

19 October 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Rob, thank you for taking the time to share your fantastic five-star review! We're glad Will and the team provided brilliant customer service and delivered a positive experience. We hope you are enjoying your F900R!

Rated 5 out of 5 stars

2nd bike purchased from Wollaston

2nd bike purchased from Wollaston in the last 10 years. Friendly helpfull staff, good range of bikes, on offer, nice coffee and didnt blink when i rocked up 30 mins before closing wanting to see a bike that was in the wharehouse. They offered me what i thought was a good deal and accomodated a couple of minor adjustments reuquested.

Owen was super helpful, dealing with my questions quickly and making the whole process smoother stil. Even loaned me his wafer stash so I could re code locks when i got home to Devon.

11 October 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Grant, thank you for taking the time to share your fantastic five-star review! We're glad Owen provided brilliant customer service and delivered a positive experience for you. Thank you for your continued loyalty.

Rated 5 out of 5 stars

Stunning Service

I have been a biker for 25 years and bought and sold a wide range of bikes over this time and dealt with a range of motorbike dealers, however I can honestly say I have never dealt with one as professional and helpful as Will and his colleagues at Wollaston BMW.
I have recently purchased a used bike from them and Will was fantastic from the start, sending me a private video of the 2 bikes I was interested in, meeting with me in the day I test ride it, even though he was on a training day, following up all our conversations and always keeping me informed.
We did have a number of conversations going back and forth to finally get a deal done and Will was always helpful and never pushy.
On collecting the bike the hand over was spot on the bike looking stunning and was so pleased with my purchase and using their dealership.
Unfortunately on the ride back a fault came up which was not the dealers fault and just a know issue with some of the Aprilia bikes, I spoke to Will about it and he was so apologetic and genuinely gutted about it, but he has now looked into this fault and dealt with the issue and is due to be sorted, so just shows that their after sales service is just as excellent as their sales themselves.
I am totally impressed with the team there and I can honestly recommend them to anyone that is looking ti buy a quality bike.
When I am looking again I will definitely go to Wollaston first without a doubt.
Thanks Will for all you done for me it’s great to see that there are still dealers out there that do look after their customers.

One very happy customer
Mr Steven McAllister
11/10/24

10 October 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Steven, thank you for taking the time to leave us a fantastic five-star review. It was a pleasure to read your review and we are glad that Will provided such a positive experience. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Took my GSA in for a oil and filter…

Took my GSA in for a oil and filter change today and as its out of warranty in a few weeks I asked for a software update and a few oem nuts were rusty so I wanted them changed and I asked for the cam chain tensioner upgrade as well and this was all done free of charge. " Not the service of course " and could not be happier with the service they provided thank you .

11 September 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Andy, thank you for taking the time to share your fantastic five-star review!

Rated 5 out of 5 stars

Customer service like this is hard to find...

I genuinely cannot praise the staff at Wollaston Motors Motorrad highly enough. In my early morning haste to start a weekend long trip across Wales, I made a pretty stupid, school boy technical error with my bike that required an hour plus in the workshop to rectify it.

I rocked up to Wollaston Motorrad on a Friday afternoon when they were clearly very busy and they would have been well within their rights to say "we're sorry sir but we'll have to book it in for next week". I would have been disappointed but I would have appreciated their position nonetheless. Instead, they dropped everything, fixed my biked, checked it all over and road tested it before they gave it back to me!! So thanks to them I was able to get straight back on the road and salvage the majority of my much anticipated trip to Wales with friends, instead of cancelling the whole thing and crying into my beer later that evening :)

I'm beyond grateful that they came to my rescue at the 11th hour and got me back on the road. They've earned a customer for life and I definitely know where I'll be buying my next bike very soon.

Massive thanks to a very professional and customer service driven team of people.

9 August 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and were able to assist you in a time of need. We hope you had a great time in Wales, and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

I bought a GS 1250 TE Adventure from…

I bought a GS 1250 TE Adventure from Owen at Wollaston, great customer service and I absolutely love the bike :-)

18 July 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello Keith, thank you for taking the time to leave a review, we're delighted that your most recent experience was such a positive one with Owen. We hope you are enjoying your new bike!

Rated 5 out of 5 stars

I was looking for a new bike

I was looking for a new bike and made an enquiry. Owen on the sales desk sent me a video of a suitable machine. A S 800 GS I arranged a test ride which was very useful and agreed to buy. Service throughout was superb highly recommended.

20 July 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello, thank you for taking the time to leave a review, we're delighted that your recent experience was again such a positive one with Owen. We hope you are enjoying your new bike!

Rated 5 out of 5 stars

Second purchase of a new bike from…

Second purchase of a new bike from these guys. This time a chap called Owen, easy to speak to with no pressure, informative and got me exactly what I wanted . Kept me informed at every step. Highly recommended. If only he was a magician too and could manage a set of vario luggage that noone can get at the moment!
Loving my new 1300gs

18 July 2024
Unprompted review
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Reply from Wollaston Motorrad

Hello, thank you for taking the time to leave a review, we're delighted you returned to the business and that your most recent experience was again such a positive one with Owen. We hope you are enjoying your new R 1300 GS!

Rated 5 out of 5 stars

Wollaston Northampton

Owen at Wollaston Northampton was a pleasure to do business with. This was the second time I have brought a bike through Owen and both time I cannot fault the service I have received from him I am more than happy. I traded in my F800 GT for a 1250 RS and now I feel I have the best bike I have ever had it Superb

4 July 2024
Unprompted review
Wollaston Motorrad logo

Reply from Wollaston Motorrad

Thank you for taking the time to leave a review - Owen will be delighted to hear your feedback. We hope to see you again in the future.

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