WoodUpp - USA Reviews 

420
TrustScore 4.5 out of 5

4.4

Hickory Street 391, 27030 Mount Airy, North Carolina, US


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Rated 5 out of 5 stars

Love our Embrace setup - we used it slightly different (installed it several inches from the wall) and we love it. Wanted to use the wood panel's (applied directly to the wall) but decided to use Embr... See more

Rated 1 out of 5 stars

Still waiting on the replacement panels that were damaged in transit due to very poor packing and little tape to keep the boxes sealed. Reached out to customer service and panels and screws. Was told... See more

Company replied

Rated 5 out of 5 stars

Gorgeous product and quality (real wood!) and I love the versatility. We purchased the smoked larch panels and the colors are amazing and vary by slat (which looks so much more dynamic than a single... See more

Company replied

Rated 5 out of 5 stars

We ordered 8 2’ panels for an accent wall in our new home in Wisconsin. Even though they shipped 16 12” panels the wall went up without a hitch. And it’s beautiful. The quality of panel is excellent a... See more

Company replied


Company details

  1. Furniture Manufacturer

About WoodUpp - USA

Written by the company

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Written by the company

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Contact info

  • Hickory Street 391, 27030, Mount Airy, North Carolina, United States

  • 336 755 2268

4.4

Excellent

TrustScore 4.5 out of 5

420 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(420)

1,600 reviews in the last 12 months

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Rated 4 out of 5 stars

Great "do-it-yourself" project for 2 people

The panels are easy to configure and install. I like the seamless look and felted backing that helps with acoustics. Had a little trouble with the coat knobs. While a few screwed in easily, most did not so we had to use tools to make them work. Now that my wall is done, I love it.

9 February 2026
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Reply from WoodUpp - USA

Thank you for your review!
I will definitely will pass along the feedback from the coat knobs but am so happy that you love the finished look.
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

STUNNING addition to our reception area!

Options are fantastic. Gave us a fantastic option for an accent wall in our office and we even added the panels on our front desk for a beautiful matching look! We have so many people that ask about it and we send everyone your way!

11 February 2026
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Reply from WoodUpp - USA

Thank you for your awesome review!! We are so glad your accent wall and desk turned out. Our customers referring us is the greatest compliment!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Love the way it looks

Love the way it looks! Only issue was there was no instructions and no way to get them online . Took a little problem solving but we figured it out.

9 February 2026
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Reply from WoodUpp - USA

Thank you for your review! We do have installation videos posted on our website but you can always reach out to our customer service team . We are happy to help.
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Fantastic product!

Fantastic product!

4 February 2026
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Reply from WoodUpp - USA

Thank you for your awesome review!
We love to hear great things from our customers!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Love the look of the product

Love the look of the product. I started with a small area and have decided to do the whole wall.

Installation was fairly easy.

I had a small problem with a couple of the panels, but the customer support resolved quickly and replaced the panels.

6 February 2026
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Reply from WoodUpp - USA

Thank you for your kind review!
We love to hear that installation was easy and our customer service team was helpful!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Completely Transformed my studio!

Completely Transformed my studio!
Finished the project in one afternoon. Free advice: get a buddy to help, and a good circular saw with clamps. It’s been a month but the room still has that fresh cut wood aroma!

3 February 2026
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Reply from WoodUpp - USA

Thank you for your awesome review!
We loved that our products completely transformed your studio!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Love the product and accessories

Love the product and accessories. A fun product to play with! Easy to install!!

**Website needs to be more user-friendly.
**WoodUpp needs to improve packaging of shipped items..... too often a much smaller box could be used to ship product; a lot of wasted space and cardboard.

28 January 2026
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Reply from WoodUpp - USA

Thank you for your review!
I will pass along your feedback. We are happy to hear that you loved the product and it was easy to install.
Thanks again,
The WoodUpp Team

Rated 5 out of 5 stars

Best customer service ever.

Best customer service ever.
Best company.
Best product.
Best quality.
Best options.

3 February 2026
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Reply from WoodUpp - USA

Thank you for your wonderful review!
We love to hear how awesome our
customer service
products
quality
and options are!!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Reliable and beautiful product

Reliable and beautiful product. Elevated my coat closet with sturdy, sharp finishes. Highly recommend!

3 February 2026
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Reply from WoodUpp - USA

Thank you for your kind review!
We are so thrilled to hear that you would recommend us! Greatest compliment.
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

These panels are easy to install and…

These panels are easy to install and look absolutely beautiful. I used the smaller panel square panels and installed them in less than a day, including trimming. They are very easy to work with. My installation also included a 65” TV and using the large TV kit was easy and is very clean. The cable covers were out of stock, so I bought a 1/2” black mesh cord protector from Amazon for $8 to hide the cables. It’s easy to cut to size and fits into slots between the wood slats. Worked perfectly.

The panels have changed how the room looks and feels. Super happy!

5 March 2026
Unprompted review
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Reply from WoodUpp - USA

Thank you for your 5 star review!!
It is awesome to hear that our customers are super happy with our panels and the outcome of their projects.
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Top-notch!

Product and customer service are top-notch. So glad to support a locally produced product. The transformation of our room was amazing! Very happy- highly recommend!

4 February 2026
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Reply from WoodUpp - USA

Thank you for your kind review!
We love to hear great things about our customer service and products! I bet your room looks beautiful and thank you for recommending us .
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Very High quality solid wood

Very High quality solid wood. It is the same as going to a carpenter with a block of fine wood and asking them to carve this table base for you. Its amazing.

5 February 2026
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Reply from WoodUpp - USA

Thank you for your awesome review!
We use high quality products and love when customers make mention of that.
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Great product

Great product. Quick shipping. Easy installation.

3 February 2026
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Reply from WoodUpp - USA

Thank you for your awesome review!
Great products, quick shipping and easy installation are our top priorities!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

Phoenix Az location

So great to go and actually see the panels in person to be sure abt what we wanted to purchase. We then made our purchase and we are so happy w our walls.

28 January 2026
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Reply from WoodUpp - USA

Thank you so much for your kind review!
Thank you again,
The WoodUpp Team

Rated 5 out of 5 stars

They look so great

They look so great! I’m so happy I went with this company. My husband tries to convince me Home Depot had the exact same thing, but it’s not the same. These panels have a thick backing of felt and the panels are perfectly spaced for the attachment of all the accessories without having to drill holes into the wood and permanently damage the piece.
Im currently deciding where else I want to put these panels in my house because I love them so much!

19 January 2026
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Reply from WoodUpp - USA

Thank you for your awesome review!! We are so happy you went with us too!! We love to hear such great feedback from our customers!!
Thank you again,
The WoodUpp Team

Rated 3 out of 5 stars

While I have not purchased your product…

While I have not purchased your product or any other, I did feel that the WoodUpp Panels were the product I would have chosen had I made a purchase. I thought the quality of the samples were superior to those I compared, and the color selection provided gave me the choice I wanted which was Carolina Pine and beige felt. The sole reason I did not purchase was the lack of length of the shelves in lighter colors. While the selection was broader as far as length's was concerned for the darker shelves. Customer support when communicating via email was responsive, but inconsistent in its replies. Additionally, while I had no problem using your ChatBot, I found it to much the same as the email responses, inconsistent. I have left the door open, and was told by cusstomer support that when the longer shelf becomes available in the lighter color to contact me, and I then will reconsider.

26 January 2026
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Reply from WoodUpp - USA

Thank you for your review! We will definitely reach out if we offer a different length in the beige shelves. We are always working on offering new products and will pass your feedback along.
Thank you again,
The WoodUpp Team

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