Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
colour me impressed, I ordered one day, received the next. What more can I say, I got what I ordered and it was teleported to me. Will be using again. Thanks guys.
Ordered my goods on Sunday evening - they were delivered on Tuesday morning. Brilliant!
Great prices quick delivery been buying from here for a long time variety
Company details
Written by the company
World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.
Contact info
Unit C7 Baird Ct, NN8 6QJ, Wellingborough, United Kingdom
- 01933 673818
- hello@worldfoodshop.com
- worldfoodshop.com
4.3
Excellent
286 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 week
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Reliable vendor
Easy to navigate the site. Have goods that are not available on other sites. Delivery is always prompt. Never had a problem with World Foods.
23 April 2026
Unprompted review
Still have not received it
Still have not received it, second order not received stuck or lost in evri warehouse
28 April 2026
Unprompted review
Trustworthy
Received the product I ordered.
Product quality and delivery time were as expected and portrayed on their website.
Have already placed second order and will continue to do so.
1 April 2026
Unprompted review
⭐⭐⭐⭐⭐ Fast Shipping and High Quality!
⭐⭐⭐⭐⭐ Fast Shipping and High Quality!
I ordered Golden Kili Tea boxes on Wednesday and it was shipped the same day - it was already at my door by Friday! The item arrived in perfect condition, securely packed. The quality is outstanding and exactly as described on the website. I’m very impressed with the fast, professional service and will definitely buy from here again. Thank you, World Food Shop!
11 April 2026
Unprompted review
Missing items.
Well after some mix up, my order was sent out very quickly. thanks to the lady on the helpdesk all was well in the end.
3 April 2026
Unprompted review
What a fantastic selection
What a fantastic selection!
Overwhelmed with the brilliant bits you can buy. So many things you just can't get hold of, especially in a semi-rural area where soy sauce is considered 'exotic'. I wouldn't hesitate to order from here again, I qualified for a free express delivery and it arrived within 24hrs...it felt like Christmas when the box arrived.
The only thing I would say was that I was actually looking for German bread dumplings, semmel knoedel...please, please get these in stock! So hard to get in the UK. They would fly off the shelf.
Personally I would buy half a tonne.
In any case, German dumplings or not, I will be making another purchase soon. 10/10!!!
28 March 2026
Unprompted review
Super speedy delivery
Super speedy delivery. Great communication. Lovely product. Zero issues, excellent company highly recommended much appreciated 👏
1 April 2026
Unprompted review
Refunds order and returns
Firstly I ordered the product and it arrived after 1 week everything was ok.
It was the fact that when I done the return order no one got back to me it took World food shop three weeks to send the labels now my worry is that would I get my money back in time.
Very bad and unprofessional service when you do the returns and refunds due to my medical condition things have been really stressful and tiring and this returns order and refund have taken its toll on me.
This is very unprofessional towards me and the company did not treat me right. There is no number to contact customer service just to email which is really unprofessional and really bad.
Good Morning Sir/ Madam
It's been 4 days now World foods shop has not responded to my email.
I have not received my invoice for the refund as of yet. When will you be sending me the invoice?
I want to know how much would I be coming back to me.
Kind regards,
Mandeep Sura
30 March 2026
Unprompted review
Reply from World Food Shop
Hi Sura, thank you for taking the time to leave your feedback. We're sorry to hear about your experience with the returns process.
If your order is within our returns policy, your return should be automatically accepted and a label generated for you straight away. We're sorry this didn't happen as quickly as it should have in your case, and we are looking into why there was a delay. This is not the level of service we aim to provide.
We can see that your return has now been processed and your refund issued. If you have any concerns about the timing of this, please do email us and we will get back to you as soon as possible.
We appreciate that email-only support isn't everyone's preference, but it does allow us to keep our prices competitive and ensure every query is tracked and responded to thoroughly. We always aim to reply within 24 hours.
We hope this hasn't put you off and we'd love the chance to provide a better experience in the future.
World Food Shop
I never received my order
29 January 2026
Unprompted review
Reply from World Food Shop
Hi Shona, thank you for your feedback.
Your order was delivered and marked as such by the courier. We provided you with proof of delivery on 13th February.
In your email to us on 14th February, you confirmed the parcel had been left at your door. Unfortunately, once a parcel has been successfully delivered, any loss after that point is outside our control.
We'd recommend reporting this to your local police as a potential theft. If you need a copy of the proof of delivery for this, please don't hesitate to get in touch.
World Food Shop
There is a great selection of products.
There is a great selection of products, some of which are hard to find in shops.
Orders are delivered promptly and are safely packed.
20 March 2026
Unprompted review
I’ve ordered from them quite a few…
I’ve ordered from them quite a few times and never been disappointed. Everything has been very well packed and delivery has been quick.
25 March 2026
Unprompted review
Culinary Joy .
Hi as a retired Chef with fifty years of world- wide experience I appreciated the choices available ! Particularly liked the GENUINE German Mustard and the Garlic Marmalade . I am so glad I found you and will definitely use your services again !
3 April 2026
Unprompted review
Excellent service
Excellent service. Product competitively priced and fast delivery. Helpful customer services.
2 March 2026
Unprompted review
Awful experience.
1 April 2026
Unprompted review
Easy to order on line
Easy to order on line. Speedy dispatch. Great product. Thanks
12 March 2026
Unprompted review
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