I’ve ordered from this company before. They were fine if you’re in no rush. I therefore paid for next day delivery which they offer. 2 days later I received an email to say one of the items was cur... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On ordering with Felco I was met by male assistant who sounded pretty put off by having to answer 2 of my questions, but we got there at the end and I have made my order, delivery was prompt. I would... See more
Ordering was easy. Dispatch was as promised. But order was dispatched using Royal Mail with an expected delivery 2 - 3 working days. It is now 7 working days and I still await delivery. Royal Mail... See more
Purchased Felco cutters. Usual top quality item from Felco. They may seem expensive, but their tools last years. My trusty secateurs have seen long service, and the occasional refurb has kept them in... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Fast delivery
Ordered Felco knife on the Sunday, dispatched on Monday and arrived on Tuesday.
Excellent product and service!
Always get a fantastic response from my online orders at world of Falco. My gardeners love the products, best on the market. Regards.
Ordered at noon and delivered next …
Ordered at noon and delivered next morning - even with standard delivery! Best price for spare parts, no post/packing cost - why go anywhere else?
easy ordering
easy ordering, quick despatch and good product, bravo Felco
great service ordered to day & they are …
great service ordered to day & they are on the way to me very pleased with the service I would buy from them again any time thanks Anthony
Great service if a little expensive
Great service if a little expensive for spares but FREE postage always attracts me to buy
Very quick delivery.
Very quick service
Very quick service, parts arrived within two days of order.
This was the first time that I source a …
This was the first time that I source a spare part for my partners secateurs. The website was easy to use and I found the item I needed within a matter of moments. Even more pleasing was not having to pay carriage as a 2-3 day postal service was more than adequate.
I would have no hesitation in recommending Felco in the future
Don't Know how they do it.!!!!
This is the second time i have ordered a felco product from this company,and again i am amazed at the speed of delivery.I was watching my wife struggling to deadhead a plant,at 10'oclock yesterday morning,turned on the pc and ordered a pair of trimming snips.At 10.30 this morning she is out in the garden happily snipping away with them.Can't beat that for service...Many Thanks...
Exceptional service and quality
My Felco secateurs have had regular and often heavy use for over 10 years. They are of superb quality and all the parts are replaceable which means they are a sustainable product. I have only had to replace one cutting blade so far and that was because I hit an unseen piece of stock fence wire.
I ordered a pair for my wife yesterday at a very competitive price and they arrived in today's post!
Exceptional service and exceptional quality - I have no hesitation in recommending World of Felco.
Missing parcel
I paid for next day delivery.
It did not arrive.
Tracking said 'closed carded' at 11.05 day of promised delivery. Don't know what that means.
Tried to connect by phone and email with Felco and APC=no response.
Just noticed tracking on my App says 'out for delivery' today 14th June-website tracking not yet updated.
Unbelievable service
Unbelievable service. Ordered on Friday morning and my excellently priced secateurs arrived on Saturday. Amazing.
Top company
Really pleased with the products and customer service I have received. They have pointed me in the right direction with regards to a pair of Felco secateaurs I inherited and holsters and knives i have purchased have been excellent quality. The prices including basic postage is a great help and the little £1 vouchers are always welcome and used regularly. Top company.
Felco No. 5. Great service and a perfect tool
Ordered online and got it a day later with free postage. I went for the entry level model, Felco No. 5. I do not know what more one needs for an occasional cut in the garden, just a perfect tool. It is sharp, feels heavy and solid. I doubt I will ever need to upgrade to No. 2.
Saw Blade
Ordered a replacement blade for my Felco handsaw on a Saturday evening. Was delivered as described on the Tuesday.
Great secateur at very good price
Great secateur at very good price. Delivery was super fast with excellent communication.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







