I’ve ordered from this company before. They were fine if you’re in no rush. I therefore paid for next day delivery which they offer. 2 days later I received an email to say one of the items was cur... See more
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On ordering with Felco I was met by male assistant who sounded pretty put off by having to answer 2 of my questions, but we got there at the end and I have made my order, delivery was prompt. I would... See more
Ordering was easy. Dispatch was as promised. But order was dispatched using Royal Mail with an expected delivery 2 - 3 working days. It is now 7 working days and I still await delivery. Royal Mail... See more
Purchased Felco cutters. Usual top quality item from Felco. They may seem expensive, but their tools last years. My trusty secateurs have seen long service, and the occasional refurb has kept them in... See more
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Problems with Felco 2 Secateurs
My Felco 2 secateurs are generally excellent, and my shopping experience on line today was also very good.
The secateurs have one great failing, however: the spring that opens them after each 'snip' keeps falling off while in use, and having to be hunted for and then replaced. Last week it came of yet again (for the third time that morning) and simply could not be found, hence my visit today to buy a replacement.
And hence also the lukewarm review- I did email Felco to suggest that quality tools should not fall apart during ordinary use, and that they should provide a replacement spring under guarantee, but got no reply.
Excellent quick service
Goods arrived within time stated and as …
Goods arrived within time stated and as described, in original packaging. Excellent service
Replacement parts the easy way.
Needed a replacement spring for secateurs; why drive to garden supplies when, with free postage, they arrive within 48 hrs? Justification for buying professional tools when you get professional service.
Rob
Very quickly delivered at a good price
Great price and service!
Very competitive price with free standard delivery. My Order for Felco 2 secateurs was delivered in under 48 hours!
An excellent web site with simple ordering process and what brilliant service!
Many thanks. I will recommend to friends.
Full marks all round
I ordered through their website. Their prices were on a par with Amazon, better in most cases. The order was dispatched the next day and arrived a day earlier than I expected. Full marks all round.
Website is clear and easy to navigate
Website is clear and easy to navigate. Order arrived next day as per delivery method chosen. Well packaged. Very pleased. I was going to
purchase from garden centre but this was easier and cheaper.
Victorinox kitchen scissors at the best …
Victorinox kitchen scissors at the best price I could find. Very quick dispatch/delivery.
Ordering secateurs
This is the 4th time I have ordered secateurs and the service is superb. They arrived the day after my order, free of charge. The first pair was for myself, the second for my husband, the third for my daughter-in-law and now for my sister.
Disappointed
By mistake I ordered the wrong spare part. Contacted Felco. Silence...
Secateur purchase
Cheapest on this site and arrived in 2 days. Look great so far.
Outstanding service at a fair price.
Having ordered a couple of items later in the evening , I was pleasantly surprised to receive the goods delivered to my door iwithin two days. Outstanding service at a fair price.
Easy to use website, extremely competitive prices
I checked prices on Amazon then came to the World of Felco website, which I have used before. Cheaper AND free carriage. Plus they remembered my details from last time I used them, a couple of years ago. Very easy, quick, and economic experience.
Felco secateurs
Spare part for Felco 7 secateurs was in stock and received promptly. Excellent service. Would be pleased to recommend company.
Felco Seceteurs
If the product was reliable in the first place and lived up to its price tag I would not be wasting my time getting spares. Abysmal and no credit to Felco or their appointed agents. If this is professional equipment I am glad to have taken early retirement
Fast and accurate service
Parts delivered within 22 hours of order and that was with standard free delivery. All prices better or comparable with other on-line suppliers
Perfect for left-handed gardeners
Over the years I have used a Felco 9 pair of left-handed secateurs, but yesterday I decided to upgrade to a 10, also meant for left-handers. A really robust and well-designed product. Excellent service from ordering onwards and the delivery came today, well packed too. Thank you!
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