Good communications and timely notifications regarding delivery. The roses were well protected and packed. Considering the adverse weather conditions, the plants are quite healthy, with minor sunburn/... See more
Company replied
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Review summary
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Order processing was efficient. Rose plants were smaller in size than I expected though they were in healthy condition. They started to bloom two weeks after I planted in large pots as I am still con... See more
Company replied
Delivered quickly and packaged well. One issue us delivery man. He was late no update to me and I contacted company about it and got nowhere. The stated it could be delivered up until 9pm but time sl... See more
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Order was quickly delivered but the package was damaged and one of the rose was laying on the ground on its side. We were not at home as we received an email less than an hour before the package was d... See more
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Company details
Written by the company
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Contact info
Eventus House, PE6 8FD, Market Deeping, United Kingdom
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4.3
Excellent
5k reviews
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Really beautiful and fast delivery
Really beautiful and fast delivery. Exceptional packaging and beautiful gift bag. My husband was very pleased as the rose bush was a gift for him to plant in our garden for his late sister.
18 August 2026
Reply from World of Roses
Hello,
We're so pleased to hear that the rose bush arrived quickly and was beautifully packaged. It warms our hearts to know it brought comfort to your husband as a special tribute to his late sister.
Kind regards,
World of Roses Customer Service
Lovely rose in great condition
18 August 2026
Reply from World of Roses
Hello,
We're delighted to hear that you are pleased with the rose and that it arrived in such great condition!
Kind regards,
World of Roses Customer Service
Delivered quickly and packaged well
Delivered quickly and packaged well. One issue us delivery man. He was late no update to me and I contacted company about it and got nowhere. The stated it could be delivered up until 9pm but time slot 2.15-4.15 it arrived 4.45 no update could not track journey and I explained that my mum is 90 and would not answer the door after 9pm. Having said that if arrived 4.45 and left behind the bin and my mum couldn't get out to pick it up and had to ask passer by to help no knock at the door or rang the bell. Unfortunately it's the type of delivery I expected from yodel. Luckily it arrived ok and in good condition even if some dirt had fell out of the pot.
18 August 2026
Reply from World of Roses
Hello,
We appreciate you sharing your delivery experience with us. We are truly sorry to hear about the issues you encountered with the delivery driver, especially given your mother's age and the specific instructions you provided. It's concerning that the delivery was late without updates and that the package was left without a knock or bell ring, making it difficult for your mother to retrieve. We are actively reviewing our delivery procedures and working with our partners to prevent similar situations in the future. We are glad to know that the item itself arrived in good condition despite the delivery challenges.
Kind regards,
World of Roses Customer Service
Very fast delivery
11 August 2026
Reply from World of Roses
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
World of Roses Customer Service
Roses arrived well packed and thriving…
Roses arrived well packed and thriving , looking forward watching them grow and bloom
18 August 2026
Reply from World of Roses
Hello,
We're so happy to hear that your roses arrived well-packed and are thriving! We hope you enjoy watching them grow and bloom.
Kind regards,
World of Roses Customer Service
good service
18 August 2026
Reply from World of Roses
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
World of Roses Customer Service
Beautiful plant delivered on time easy…
Beautiful plant delivered on time easy to order Excellent service
7 August 2026
Reply from World of Roses
Hello,
We're happy to hear that your beautiful plant was delivered on time, ordering was easy, and you received excellent service! We appreciate your positive feedback.
Kind regards,
World of Roses Customer Service
Easy to select and order
Easy to select and order, good delivery options and a beautiful product. Would definitely reccomend.
17 August 2026
Reply from World of Roses
Hello,
We're delighted to hear that you found the selection and ordering process easy, appreciated the delivery options, and loved the beautiful product. Thank you for your recommendation!
Kind regards,
World of Roses Customer Service
Poor quality rose bush
I received a rosebush as birthday present and quality speaks volumes, and this was not quality. I received a rosebush in a very battered and torn cardboard box which had been opened at the top. The stem of the plant is nrar the side of the pot not centre, it was also very dry. There was no gift card either.
I really don't know why my sister bought this rose from this site as she lives near David Austin roses where I usually buy my roses from. This certainly felt like an insult not a lovely gift.
25 August 2026
Unprompted review
Reply from World of Roses
Hello,
We are truly sorry to hear that the rosebush you received as a birthday gift did not meet expectations. We understand your disappointment regarding the packaging, the plant's condition, and the missing gift card. We are committed to ensuring our products arrive in excellent condition, and we are reviewing our packaging and quality control processes to prevent similar issues. We appreciate you bringing this to our attention.
Kind regards,
World of Roses Customer Service
Good information
Information was given prior to the delivery day informing me exactly at what stage the delivery was at. The roses arrived as stated on the day requested. Again I was informed that the delivery was completed.
14 August 2026
Reply from World of Roses
Hello,
We're so happy to hear that our delivery updates kept you informed every step of the way and that your roses arrived exactly as expected. Thank you for sharing your positive experience with us!
Kind regards,
World of Roses Customer Service
Rose arrived quickly and in very good…
Rose arrived quickly and in very good condition. Would definitely recommend
7 August 2026
Reply from World of Roses
Hello,
We're so happy to hear that your rose arrived quickly and in very good condition. We appreciate you recommending us!
Kind regards,
World of Roses Customer Service
Very Happy
Very, Happy with my purchase Absolutely Love the scent of these roses. This is my second purchase. I'm sure I'll buy again. I would highly recommend Don't hesitate.
7 August 2026
Reply from World of Roses
Hello,
We are absolutely delighted to hear how happy you are with your purchase and that you love the scent of the roses! It's wonderful to know this is your second purchase and that you'll be buying again. Thank you for your high recommendation!
Kind regards,
World of Roses Customer Service
I love the roses but one of my roses…
I love the roses but one of my roses just did not make it .. I can only say it must be the heat but was disappointed.
7 August 2026
Reply from World of Roses
Hello,
We appreciate your feedback and are sorry to hear that one of your roses didn't thrive. We understand your disappointment, especially with the heat. We are always working to ensure the best quality for our plants.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so happy to hear you received fantastic service and that your item was packed well. Thank you for your kind words!
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
Thank you for your feedback. Sorry to hear you are unhappy with the quality of roses supplied.
If you haven't already done so, please contact us at cs@worldofroses.com with your order number and images and we'll look into it for you.
Kind regards,
World of Roses Customer Service
The wording of a plaque bought to…
The wording of a plaque bought to compliment a rose purchase was supplied with the wrong text. This purchase was for an Anniversary celebration.
There was a lack of attention to detail and a failure to quality check the correctness of the order before dispatch.
Very disappointed with World of Roses processing systems.
30 July 2026
Reply from World of Roses
Hello,
We are truly sorry to hear about the incorrect wording on the plaque for such a special occasion. We understand how disappointing it must have been to receive an item that didn't meet your expectations, especially for an anniversary celebration. We are reviewing our processes to prevent similar issues in the future.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're happy you found our website easy to navigate, that your delivery was prompt, and that you received a lovely rose. We appreciate your positive feedback!
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're delighted to hear that your order was easy to place and arrived in good condition and on time. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so glad to hear that your delivery arrived on time and was well-packaged. We appreciate your positive feedback!
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so pleased to hear your delivery was quick and that the beautiful rose is a lovely memory of your dear mum. Thank you for your wonderful feedback.
Kind regards,
World of Roses Customer Service
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