Good communications and timely notifications regarding delivery. The roses were well protected and packed. Considering the adverse weather conditions, the plants are quite healthy, with minor sunburn/... See more
Company replied
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Review summary
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Order processing was efficient. Rose plants were smaller in size than I expected though they were in healthy condition. They started to bloom two weeks after I planted in large pots as I am still con... See more
Company replied
Delivered quickly and packaged well. One issue us delivery man. He was late no update to me and I contacted company about it and got nowhere. The stated it could be delivered up until 9pm but time sl... See more
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Order was quickly delivered but the package was damaged and one of the rose was laying on the ground on its side. We were not at home as we received an email less than an hour before the package was d... See more
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Company details
Written by the company
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Contact info
Eventus House, PE6 8FD, Market Deeping, United Kingdom
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4.3
Excellent
5k reviews
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The world of roses experience never…
The world of roses experience never disappoints. Simple and efficient from ordering to delivery. The roses arrive well packaged and always look healthy.
12 August 2026
Reply from World of Roses
Hello,
We are so pleased to hear that your experience with us never disappoints! It's wonderful to know that our ordering and delivery process is simple and efficient, and that your roses always arrive well-packaged and healthy.
Kind regards,
World of Roses Customer Service
Customer service was excellent and did…
Customer service was excellent and did everything to avoid me having a problem with my parents memorial
6 August 2026
Reply from World of Roses
Hello,
We are truly grateful for your kind words. We are glad our team could provide excellent support during such an important time for your family.
Kind regards,
World of Roses Customer Service
Always fast deleivery and roses arrive…
Always fast deleivery and roses arrive in good condition a couple I ordered recently they haven’t flowered which is strange as all the others have and they are beautiful
6 August 2026
Reply from World of Roses
Hello,
We're so glad to hear that you consistently receive fast delivery and that most of your roses arrive in good condition and are beautiful. We're sorry to hear that a couple of your recent orders haven't flowered as expected.
Kind regards,
World of Roses Customer Service
The two shipments arrived in good time
The two shipments arrived in good time, and the two recipients were really happy to receive their roses.
5 August 2026
Reply from World of Roses
Hello,
We're so pleased to hear that both shipments arrived promptly and that the recipients were truly happy with their roses! Thank you for sharing your positive experience.
Kind regards,
World of Roses Customer Service
The gift arrived on time
The gift arrived on time, we were kept updated about the delivery every step of the way. It arrived in good condition , was well boxed and nicely wrapped.
12 August 2026
Reply from World of Roses
Hello,
We're so pleased to hear that the gift arrived on time and that you were kept updated throughout the delivery process. It's wonderful to know it arrived in good condition, well-boxed, and nicely wrapped.
Kind regards,
World of Roses Customer Service
Arrived quickly and well packaged
Arrived quickly and well packaged, in beautiful condition.
Gift for friend moving into new house.
She was delighted
12 August 2026
Reply from World of Roses
Hello,
We're so pleased to hear that your gift arrived quickly and well-packaged, and in beautiful condition. It's wonderful that your friend was delighted with it for her new home!
Kind regards,
World of Roses Customer Service
Came in good condition.
11 August 2026
Reply from World of Roses
Hello,
We're so glad to hear that your order arrived in good condition. We appreciate you taking the time to share your positive feedback with us.
Kind regards,
World of Roses Customer Service
Rose arrived in good condition
Rose arrived in good condition. It was wrapped securely. Lots of bus ready to bloom.
11 August 2026
Reply from World of Roses
Hello,
We're so happy to hear your rose arrived safely and is ready to bloom beautifully! We appreciate your wonderful feedback.
Kind regards,
World of Roses Customer Service
Ordered four rose and was disappointed…
Ordered four rose and was disappointed with the quality. Three of them arrived in pretty poor condition and had damage. I’m not sure either they have sent the correct rose as it looks nothing like the one I ordered last year and order four more to complete a run along the side.
6 August 2026
Reply from World of Roses
Hello,
We are truly sorry to hear about the condition of the roses you received and that they did not meet your expectations. We understand your disappointment, especially since they don't seem to match your previous order. We appreciate you bringing this to our attention.
Kind regards,
World of Roses Customer Service
Fabulous 40 Rose
Bought a fabulous 40 rose for a friend's birthday. Prompt delivery & well packaged. Loved by the recipients
11 August 2026
Reply from World of Roses
Hello,
We're so pleased to hear that the 40 rose was a fabulous birthday gift for your friend! It's wonderful that the delivery was prompt and well-packaged, and that the recipient loved it.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We are delighted to hear that you were pleased with our quick delivery and careful packaging. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
The flowers were delivered on time
The flowers were delivered on time. Was pleased with them
4 August 2026
Reply from World of Roses
Hello,
We are so pleased to hear that your flowers arrived on time and that you were happy with them. We appreciate your kind words!
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
World of Roses Customer Service
Special experience
Picking and naming the rose made this very special. A much more personal experience
3 August 2026
Reply from World of Roses
Hello,
We're so happy to hear that picking and naming the rose made your experience truly special and personal. We're delighted you enjoyed it!
Kind regards,
World of Roses Customer Service
The rose arrived well packed and…
The rose arrived well packed and carefully handled. It's a beautiful and already has a rose blooming in it. Very happy with the purchase
10 August 2026
Reply from World of Roses
Hello,
We're so pleased to hear that your rose arrived well-packed and carefully handled! We're especially happy that it's beautiful and already has a rose blooming.
Kind regards,
World of Roses Customer Service
The good service.
The rose I ordered arrived on the date requested, and in good condition. It has since begun to flower and is much admired.
28 July 2026
Reply from World of Roses
Hello,
We're so pleased to hear that your rose arrived on time and in good condition! It's wonderful to know it has started to flower and is much admired.
Kind regards,
World of Roses Customer Service
Excellent service & delivery
Excellent service & delivery. The rose is really lovely & settling in well. Thank you so much.
7 August 2026
Reply from World of Roses
Hello,
We're delighted to hear you received excellent service and delivery. We're so glad you found the rose lovely and that it's settling in well. Thank you for your kind words.
Kind regards,
World of Roses Customer Service
Missed the point of an acceptable gift
I bought a Diamond wedding anniversary rose as a gift for my parents. When the rose arrived, it was healthy but had been fiercely pruned back and was not suitable as an anniversary gift. When I initially got in touch with the company the email I got back was positive and seemed to understand why I was disappointed. I then received a second email telling me that the plant was healthy but had been pruned to promote new growth. They completely missed the point that the rose was called 'Diamond wedding anniversary ' and so was most likely a gift. I'll never buy roses online again.
5 August 2026
Reply from World of Roses
Hello,
We appreciate you sharing your feedback regarding the Diamond Wedding Anniversary rose. We understand your disappointment that the rose's appearance upon arrival did not meet your expectations for such a special gift, especially given its name. We recognize that the initial pruning, while intended for future growth, detracted from its immediate suitability as an anniversary present. We are reviewing our communication and packaging processes to ensure that the presentation of gift-oriented plants better reflects their intended purpose.
Kind regards,
World of Roses Customer Service
Good customer service
Prompt communication regarding an out of stock item and offer of refund or alternative. Easy to order - delivery as specified - plants look really healthy
7 August 2026
Reply from World of Roses
Hello,
We are so pleased to hear that you found the ordering process easy and that the delivery was as specified. It's wonderful to know that the plants arrived looking healthy, and we appreciate your understanding regarding the out-of-stock item.
Kind regards,
World of Roses Customer Service
Patio rose plants. My rose plants didn't look very…
My rose plants didn't look very healthy, but I potted them up to give them a chance, but now they look exactly the same as when they arrived (4 months ago) - no growth at all! So very disappointed and a waste of money.
15 April 2026
Reply from World of Roses
Hello,
We are truly sorry to hear your rose plants haven't thrived. We understand your disappointment when plants don't grow as expected. We appreciate you bringing this to our attention and we are reviewing our plant handling processes.
Kind regards,
World of Roses Customer Service
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