Fantastic customer service! I explained my situation and they were so helpful and kind. I needed an important part for my son’s wheelchair and they purposefully made sure the package was with me the n... See more
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Excellent customer service. I am new to wheelchairs and I unfortunately ordered the wrong one. World of Wheelchairs were very kind and collected the wheelchair the next day which was quickly replaced... See more
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Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... See more
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Excellent customer service, delivery was nice and quick. New piece fitted nice and easily. Had my wheelchair up and running stress free.
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Company details
Written by the company
At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.
Contact info
8 Victoria Street, DN14 5DZ, Goole, United Kingdom
- 01405 947340
- hello@worldofwheelchairs.com
- worldofwheelchairs.com
4.8
Excellent
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from World of Wheelchairs
We’re really pleased you had a great experience and that our email support hit the mark. Thank you for your kind words and don't hesitate to get in touch if you need anything
No hassle ordering order arrived when…
No hassle ordering order arrived when promised in perfect condition
16 June 2025
Reply from World of Wheelchairs
Thanks for the great review! We're really glad everything arrived on time and in perfect condition – hassle-free is exactly what we aim for.
Tom
Would recommend
Came next day even though we hadn’t paid for it. The people who dropped it off. Lovely offered to bring it in for us. Very easy to get out
23 June 2025
Reply from World of Wheelchairs
Hi there,
Thanks so much for the 5-star review! We recently switched couriers to help improve the delivery experience, so it’s great to hear that came through for you.
Glad it arrived quickly and was easy to get set up – and lovely to hear the delivery team made a good impression too!
All the best,
Tom
Delivered on time with care.
Delivered on time with care, well packaged and securely loaded.
Thank you WOW.
Doug Clarke.
(Ex Warehouse/Distribution.)
16 June 2025
Reply from World of Wheelchairs
Hi Doug,
Thanks so much for the kind review – it means a lot coming from someone with your background in distribution! Really pleased everything arrived safely and on time.
Tom
A Good Experience
I ordered knowing new stock was expected the following week. Expecting delays I was delighted to see that stock arrived exactly when they said it would and delivery was then very speedy. Goods all complete and now awaiting a test run!!
14 June 2025
Reply from World of Wheelchairs
Thanks for the lovely review! We're really glad everything arrived just as expected and that delivery was nice and quick.
Tom
Problem Quickly Resolved - Excellent Service!
I had a slight issue with the panel on my new wheelchair so emailed the company with two images along with a description. The gentleman I dealt with was very prompt in replying and extremely helpful. He personally ensured my replacement was handled and overseen and that all of my other related needs were met. I am very pleased with my experience.
29 May 2025
Reply from World of Wheelchairs
Hi there,
Thank you so much for your thoughtful review and for the 5 stars!
I’m really glad we could get everything sorted quickly for you. It means a lot to hear that you were happy with the support and that your replacement was handled to your satisfaction. Helping our customers feel confident and cared for is exactly what we strive for.
Wishing you all the best, and please don’t hesitate to reach out if you ever need anything else!
Tom
Good service quick and professional.
2 June 2025
Reply from World of Wheelchairs
Thanks very much for taking the time to leave a review.
We’re glad everything was handled quickly and professionally for you — that’s exactly what we aim for.
All the best,
Tom
The World of Wheelchairs Team
Amazing service
I mistakenly ordered the wrong size wheelchair but the service I received was excellent. The wrong wheelchair was collected and a new one delivered all within a week. The G-Explorer wheelchair is everything I hoped for and I am looking forward to taking it on holiday.
5 June 2025
Unprompted review
Reply from World of Wheelchairs
Thank you for your lovely review!
Mistakes happen, so we’re really pleased we could get everything sorted quickly for you. Great to hear you’re happy with the G-Explorer — we hope it serves you well on holiday and beyond.
Tom :)
Reply from World of Wheelchairs
Next-day delivery is always a nice bonus! Thanks for letting us know it all arrived quickly and your kind review
Very light weight and monoeuverable
Very light weight and monoeuverable. Easy to lift out a d in car boot. Looks stylish, comfortable to sit in and I thought good value for money. All in all very pleased with purchase.
14 May 2025
Reply from World of Wheelchairs
Thanks for the great review — really glad to hear you're happy with how lightweight and practical it is. Sounds like it’s ticking all the right boxes for you, which is exactly what we hope for.
Just reach out if you need any support.
Tom
Reply from World of Wheelchairs
Hi there,
I'm really glad the communication and service stood out. We’ll pass that on to the team and keep it up.
Good communication, helpful customer service. Delivered in good time.
The company has a physical outlet and I messaged them asking if they would let me try out the wheelchair before purchase, they were happy to oblige and just needed to know the seat size so that they could get one out for me. Unfortunately I wasn't able to take them up on their offer because I couldn't get to the store in a timely manner and wanted the wheelchair as soon as possible. So I ordered online.
My wheelchair arrived quicker than I expected and I received good communication from both the company and the courier during the process.
The chair arrived in a big box, assembled apart from the footrests and cushions.
I trialled it in the house first as per the terms and condition of purchasing in case of need to return. Then took it out for it's first ride once I was content that the chair was in a satisfactory condition.
One month's free insurance can be included with wheelchair purchases (if you add it to your basket). I forgot and the company kindly added it for me when I emailed them post-purchase.
VAT relief is available for disabled customers on checking out their basket, which is easier than claiming it back retrospectively.
I'm very pleased with my purchase and would use the company again.
24 April 2025
Reply from World of Wheelchairs
Thanks for such a detailed and thoughtful review.
It’s great to hear that things went smoothly from ordering through to delivery — and we're glad the team could help with the insurance and VAT bits too. Shame you couldn’t make it in to try the chair in person, but we’re really pleased it’s working well for you.
Appreciate you taking the time to share your experience — and we'd be more than happy to help again in future.
All the best,
Tom
Very smart good value Good quality good…
Very smart good value Good quality good features just Wright very happy thanks 😊 good service.
8 May 2025
Reply from World of Wheelchairs
Really glad to hear you're happy with the chair and the service. Appreciate you taking the time to leave a review!
The wheelchair is is fab and…
The wheelchair is fab we’re so happy with it and communication by email was 10/10
6 May 2025
Reply from World of Wheelchairs
Hi Dee,
Thanks so much for the lovely review! We're really glad to hear you're happy with the wheelchair — and that our emails hit the mark too!
If you ever need anything else, just drop us a message.
Quality wheelchair easy to use
Quality wheelchair easy to use, fold and lift in to the car. Outdoor wheels make it great for getting outside and round the garden.
22 April 2025
Reply from World of Wheelchairs
Hi there Elmer, it's great to hear your wheelchair is ideal and convenient for your needs
Reply from World of Wheelchairs
Hi there,
Thanks for the kind words! We’re glad to hear you’re happy with your order and felt it was good value.
If there’s anything we could’ve done to make it a full 5-star experience, we’re always open to feedback.
All the best,
Tom
The WOW Team
Excellent Product and Service
29 April 2025
Reply from World of Wheelchairs
Thanks for the 5 stars! We're really pleased you were happy with both the product and the service.
G-Explorer
Ordered a wheelchair and had delivery the next day. Customer service was above and beyond. I would not hesitate to use World of Wheelchairs again.
1 May 2025
Unprompted review
Reply from World of Wheelchairs
Hi Jan,
Thanks so much for the lovely review! We’re delighted to hear the G-Explorer arrived so quickly and that you found our customer service went above and beyond.
We’d be more than happy to help again anytime.
Tom :)
Tive Star Service.
We were delighted with the service and quick delivery. We were also eligible it turns out to not pay VAT because of my husband’s age and disability, and World of Wheels informed us and deducted it from our bill. I wouldn’t’ hesitate to recommend this company and I think they are well worth the 5 stars awarded.
14 April 2025
Reply from World of Wheelchairs
What a lovely review — thank you! We're so glad everything went smoothly and that we could help you with the VAT relief; it's always nice when we can make things a little easier for our customers.
Delighted you were happy with the service and delivery — and your kind words and recommendation really do mean a lot to us.
Very efficient service with good…
Very efficient service with good information given about the delivery, l had borrowed the wheelchair at a National Trust property and found it very comfortable in the gardens and decided to buy one .Yours was the best price ,l hadn't expected it to come as quickly as it did ,but l was very impressed with the efficient service Thank you
14 April 2025
Reply from World of Wheelchairs
Thanks so much for the kind words! We love hearing how you discovered the chair at a National Trust property — even better to know it worked so well you decided to get one for yourself.
We’re really pleased the delivery was quicker than expected and that the price and service hit the mark.
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