001alphaexpresstesting 

Had to purchase a PCR test before returning to the UK. 001alphaexpress was listed on the Gov. site where to buy one. Once you purchased a test you meant to be send a code to put into you passenger locator form which did not happen, therefore a waste of time and money. I tried another supplier which worked immediately. Interestingly enough the purchase process is very efficient the complaint/contact process is none existing.

Absolutely fantastic! Do not hesitate to use this company. They managed to get myself and my family out of a tight spot and followed through with all their promises. Thanks so much for all your help 001 Alpha Express, we really appreciate it. A*****

I have recently bought test for my family for Day 2 and Day 8 from 001 Alpha Express Testing. First when i spoke to a lady and she was good on the phone, but the stress started from the point that we had to do actual tests. All 3 kits were different. One of them was missing a swab, then there was no one even picking up the phone. After we have tested and sent the kits, we have not received the test results. There is only one person Abigail who replies, virtually every one else from the team seems to have disappeared. I was told that the tests are done at Stockport so it will be easy for me to deliver and pick up results for my family. After paying £400 you dont expect this. At least the test results should be delivered in time and there should be someone to speak to. This is disappointing and disgusting. And funny enough the reviews on trust pilot have suddenly become 100% and they were earlier one star at 30 %. Please i would like to report this and wants someone to look at this company