The house-brand cartridges I ordered turned out not to be compatible with my printer. I contacted the support team, and they helped me pinpoint the problem. Once we confirmed that my printer didn't su... See more
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Bought from these scammers and thieves broken scanner that took ages to arrange to return, after their issued tracking number to return that broken garbage scanner - 3SLFVZ738822869. Month since retur... See more
Company replied
Super fast delivery. There were a couple of issues with my order (the ink wasn't accepted by my HP printer for two different reasons) and I was helped very quickly and courteously both times. They pro... See more
Company replied
i was hesitating between two printers, then i ordered...only to realize that i got confused & ordered the wrong printer. it was saturday early morning; i sent an email to the service client asking to... See more
Company replied
Company details
Written by the company
**BESTE WEBWINKEL VAN NEDERLAND 2025-2026** Met meer dan 4 miljoen klanten is 123inkt.nl marktleider op het gebied van online verkoop van inktcartridges, toners en fotopapier. Sinds de start in 2000 is 123inkt.nl één van de snelst groeiende en meest succesvolle webwinkels van Nederland met nog steeds een enorme groei. Al 18 jaar is 123inkt.nl door consumenten verkozen tot "Beste Webwinkel" in de categorie Kantoorartikelen bij de Webshop Awards. Ook is het bedrijf 11 keer verkozen tot “Beste Webwinkel” bij de Shopping Awards XL (voorheen Nationale Thuiswinkel Awards). Daarnaast is 123inkt.nl in 2010, 2015 en 2016 grote winnaar van de overall publieksprijs "Beste Webwinkel van Nederland". Bij 123inkt.nl vindt u overzichtelijk het grootste assortiment printersupplies voor de beste prijzen. Slimme logistieke processen en uitstekend voorraadbeheer zorgen ervoor dat ruim 97% van alle orders binnen 24 uur worden bezorgd
Contact info
Nieuw Walden 56-64, 1394PC, Nederhorst den Berg, Netherlands
- 0294-787123
- info@123inkt.nl
- www.123inkt.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Fast and easy service
Fast and easy service. Will do business with 123inkt.nl again for sure!

Reply from 123inkt.nl
Excellent stationary web site
A great selection of products available and easily to order. The fastest post service as it came the next day and I did not have to pay a huge fee for this.
Will be getting our ink from there from now!!

Reply from 123inkt.nl
Bought from these scammers and thieves…
Bought from these scammers and thieves broken scanner that took ages to arrange to return, after their issued tracking number to return that broken garbage scanner - 3SLFVZ738822869. Month since return of broken waste item no refund yet received. Please police take action about these scumbags.

Reply from 123inkt.nl
Don't buy anything off them
Don't buy anything off them. The minute there is a problem it takes forever to get it resolved. Their own brand cartridges are problematic. Avoid, avoid, avoid.

Reply from 123inkt.nl
Returning an own-brand cartridge
I had an issue with their own brand cartridges, not only they responded super fast, but they also provided a quick and easy way to replace the problematic cartridge quickly. I just received the delivery, and in the box I found an apology note and a small gift. It is not the amount, but the gesture that makes a great customer experience. Thanks, this is how loyalty is won.

Reply from 123inkt.nl
Worst buying experience and customer…
Worst buying experience and customer service. Bought a value pack ink for canon printer, paid 4.95 for deliver which was supoosed to come in one day, 4 days later DHL still shows ‘ delivery interrupted’ due to problems, I contacted them to reimburse the money so that I buy somewhere else and they tell me they need to first receive the product back to reimburse. So practically do not give a ‘damn’! Never again!

Reply from 123inkt.nl
Received canon toner without box
Received an ofiginal canon toner without canon box. Toner is defective. Difficult return process and no return of money. I’m given a credit note for ordering at them but I’m already done with 123.

Reply from 123inkt.nl
Bought a housemerk printer cartridge…
I had an issue with my order from 1.5 years back. Questionable issue, considering the timeline.
123inkt pro-actively asked me to share more information and worked with me to find a good solution.
They turned around an unhappy customer into a very happy one. Kudos for amazing customer service!

Reply from 123inkt.nl
huismerk cartridge Brother HL-L2375DW…
huismerk cartridge Brother HL-L2375DW print grijs en is bijna onleesbaar

Reply from 123inkt.nl
I spend around 20 minutes to choose the…
I spend around 20 minutes to choose the items and fill all the info for the sending. Eventhough there is no space on the adress page to add street and the city name the system demands me to fill the city and the street name and doesn't allow me to confirm the purchase :D
Scammer look-alike website which just wastes people their time.

Reply from 123inkt.nl
I ordered inkcartridges for my HP…
I ordered inkcartridges for my HP printer on Monday 5 Dec. On Tuesday 6 Dec I received an email that the package was shipped. A day later an email arrived, apologizing that there was a delay. On Friday 8 Dec, after having sent an email to 123Ink, I was told that it would be delivered Monday 11 Dec. During the morning of 11 Dec a standard email arrived from 123Ink that the shipment was delayed again. Totally unacceptable !
Luckily I subsequently received a new package, free of charge and the offer to have any new shipment free of handling cost !
Alex Hendriks

Reply from 123inkt.nl

Reply from 123inkt.nl
i ordered the wrong printer, but they changed it for me
i was hesitating between two printers, then i ordered...only to realize that i got confused & ordered the wrong printer. it was saturday early morning; i sent an email to the service client asking to change the order, then i've got an answer on saturday 17:00 (even though they were supposed to be closed), and they agreed to send me the printer of my choice instead! which i received on monday morning: very good service, thanks !

Reply from 123inkt.nl
Complete mess!
I don't know about the physical shop, but the online one is a complete mess! There is not a minimal of organization. I ordered a printer that (after paying) I was informed would be available only 3+ months later (!) I asked for an alternative (which they confirmed they had on stock), I paid the difference and next day they informed me that it was out of stock. When refunding they first refunded only the first amount and not the extra payment I did. My advice is to avoid this mess and find an alternative shop.

Reply from 123inkt.nl
poor product quality of 123inkt home…
poor product quality of 123inkt home brand
we had several problems before, mostly on our Brother printers, but lately one after the other laser printer toner leaks. the support is adequate, but not customer friendly. they are pretty arrogant.
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concerning the reply from 123inkt.nl below: when it is 1 on 1 on the phone, the reply is customer unfriendly. when placing the review on the internet, proactive response is suddenly an option. makes a person wonder.

Reply from 123inkt.nl

Reply from 123inkt.nl
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