1st Formations Reviews 

23,469
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the efficiency and speed of the service, noting that company setup processes are often quicker and smoother than expected. Many praise the helpfulness and professionalism of the staff, with communication being consistently prompt and clear. People find the user experience straightforward and easy, appreciating the intuitive online platform and the comprehensive guidance provided throughout the process. However, some customers also noted occasional issues with delays in processing, with some experiencing longer waiting times than anticipated for services or updates. A few other people also felt that customer service was sometimes unresponsive or disappointing, leading to wasted time and frustration.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its professionalism, efficiency, and ease of... See more

User experience

Clients share positive opinions on user experience, frequently describing it as simple, easy, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Customer service

Customers had positive experiences with customer service, often describing it as phenomenal, outstanding, and... See more

Response time

Customers consistently note positive experiences with response times, praising the quick action and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been told that total process of verifications could resolve in 24 hour and it been over 2 weeks due to company house. UPDATE: They reached me out and they credited my account for dissolution so... See more

Company replied

Rated 5 out of 5 stars

The whole incorporation was faster and smoother than I expected. I submitted my details, the identity verification was clear and painless, and the company was registered within a day. Communication wa... See more

Company replied

Rated 5 out of 5 stars

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

Company replied

Rated 5 out of 5 stars

I've had a good experience setting up my account was quicker than I thought. The customer service assistant was very helpful and explained every thing very clearly. Im glad I've chosen first form... See more

Company replied


Company details

  1. #2 of 10 best companies in Commercial Register
  2. #5 of 22 best companies in Business administration service
  3. #13 of 31 best companies in Business and IT Consulting agency
  4. #5 of 15 best companies in Business management consultant
  5. #32 of 122 best companies in Business-to-Business service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

23k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(23,469)

1,137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Took over a week to sort out with a few…

Took over a week to sort out with a few issues, but 1st formations sorted it all out and kept me informed throughout the process. Would recommend.

23 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

Rated 5 out of 5 stars

Great company

Awesome service quick turnaround very easy to deal with highly recommend

26 June 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Douglas! - Shan at 1st Formations.

Rated 5 out of 5 stars

It was quick

It was quick , easy and i was kept informed step by step

22 June 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments! - Shan at 1st Formations.

Rated 5 out of 5 stars

Quick and easy

Quick and easy! They give out lessons and knowledges about business and finances which I think very very useful. Highly recommended!

22 June 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Lewis. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

After a frustrating experience wA Refreshingly Smooth Company Formation Experience ⭐⭐⭐⭐⭐ith…

After a frustrating experience with another company formation provider, 1st Formations was a breath of fresh air. The entire process was smooth, verification was handled efficiently, and communication was clear every step of the way. My company was incorporated without unnecessary delays, and the support team was professional and responsive. I highly recommend 1st Formations to anyone looking for a trustworthy company formation service.

25 June 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Mustapha! - Shan at 1st Formations.

Rated 5 out of 5 stars

Really on the button company for…

Really on the button company for registration of Ltd Co
I recommend them highly I had to change details at short notice and they helped me immediately
Special thanks to Josh
Great Customer Support
Thanks

26 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Robert! - Shan at 1st Formations.

Rated 5 out of 5 stars

Very good

Very good! Thank your

25 June 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 5 out of 5 stars

Great support!

22 June 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Fawad. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

Highly recommend

They are great. From mail forwarding to filing and reminders to business guidance and hosting calls (educational). I am really pleased to have 1st Formations. Highly recommend.

25 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

You are very welcome, Tom. Thank you for your kind review! – Shan at 1st Formations.

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