Two purchases, both delivered on time and both exactly as ordered. Personally, I find this shop very trustworthy. They also keep you updated throughout the delivery process, which I really appreciat... See more
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See what reviewers are saying
I ordered some Asics Superblast 3 from here as I couldn’t get the colour and size I wanted from my usual supplier. I was sceptical at first t’as this was the first time I had used 365 Rider, but I had... See more
Superblast 3 arrived with the sole coming apart I ordered a pair of ASICS Superblast 3 from 365Rider. When I received them, I was very disappointed to find that part of the sole at the front... See more
Quick, precise and at a good price. there are many good shoes, but not of all sizes. the only improvement I would suggest is a better way to search by sizes, as the filter sistema in the store i... See more
Company details
Written by the company
Welcome to our online store specialized in running, cycling or swimming. Here you will find a wide variety of sports products and equipment from the best brands on the market to improve your performance and enjoy your favorite sport to the fullest. Our website is designed to offer you an easy and secure shopping experience, with detailed information about each product and reliable payment options. In addition, our customer service team is available to answer any questions you may have and provide personalized advice on which products best suit your needs and sports goals. Browse our online catalog and discover everything we have to offer. We are here to help you achieve your sports goals!
Shipping Guarantee and personalised customer service.
Free shipping in 24/48 hours.
Free shipping in 24/48 hours. Easy and secure payment. 30 days returns.
Contact info
Calle La Costera 2 Bajo Izquierda, 46015, Valencia, Spain
- +34 518 89 81 34
- info@365rider.com
- www.365rider.com
4.2
Great
18k reviews
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Avoid , especially if UK based
If you are UK based avoid this company. I purchased a pair of Asics running shoes for £170. They took nearly two weeks to arrive. On the first run the stitching on the heel was coming away. Took to the post office to return and as the customer is responsible for the costs of the return, I also had to pay the approx £30 customs fee. Then received an email after it reached Spain that , "The brand has rejected the warranty request you submitted" and no refund has been given. Total waste of time, effort and (a lot of) money
16 August 2026
Unprompted review
Reply from 365Rider
We are sorry to hear about your experience.
We would like to clarify that when a product has been used and a possible manufacturing defect is reported, it cannot be processed as a standard return. In these cases, the warranty procedure must be followed so that the issue can be properly assessed and, where applicable, submitted to the brand for evaluation.
As we do not have the order reference or sufficient information to identify the specific case described in this review, we are unfortunately unable to verify the details of the claim or the circumstances in which the product was returned.
We would therefore recommend contacting our Customer Service before sending a used product back, so that we can provide the appropriate instructions and ensure that the warranty claim is handled through the correct procedure.
We remain available to review the case if you provide us with the relevant order information.
Kind regards,
365Rider Team
365 Rider review
I have bought a pair of running trainers from 365 Rider. I could no longer find my size here in UK. They arrived in 7 days, which, considering shippment from Spain is perfectly reasonable. My second purchase from this company, both items bought at great price with no issues whatsoever. I will not hesitate to buy from them in the future.
1 August 2026
Unprompted review
Faultless Service, Great Prices
There is nothing to fault with 365Rider! I needed race shoes quickly, they had an option for fast track delivery and I wasn’t let down. The bonus is that their prices are also very competitive! Well done guys!
13 August 2026
Unprompted review
Reply from 365Rider
Thank you so much for your fantastic review! 😊
We’re really glad we could help you get your race shoes quickly and that the fast-track delivery worked as expected.
It’s great to hear that you also found our prices competitive. Thanks for trusting 365Rider, and good luck with your races! 🏃♂️
Best regards,
365Rider Team
So far service is woeful
So far service is woeful. 12 days after ordering and no delivery. When I queried it Im told its still not dispatched due to "logistical reasons" and no indication of when I will receive it. Is this website a scam?
13 August 2026
Unprompted review
Reply from 365Rider
Thank you for your review.
We are sorry that the delay has negatively affected your experience.
In this case, the item had to be requested from our supplier, as it was not immediately available in our warehouse. During August, delivery and supply times can also be longer than usual, which unfortunately affected the processing of your order.
However, we can confirm that your order was dispatched on 14 August. According to the latest UPS tracking information, the parcel is currently in transit and is scheduled for delivery tomorrow.
You should also have received an email confirming the dispatch of your order, together with the tracking information, so that you can follow its progress directly with UPS.
We understand your frustration regarding the initial delay, but we would also like to reassure you that 365Rider is a legitimate online retailer and your order has been dispatched and is currently on its way to you.
We hope that you will receive your order tomorrow as indicated by the carrier and that this will allow us to improve your overall experience with us.
Best regards,
365Rider Team
DONT BUY THERE
DONT BUY THERE
I KNOW THAT 365rider will respond in the sense of "it is clearly written somewhere on our website" - this might be true, but it is absolutely clear that it is not transparent and no customer is looking actively for small words somewhere on the website. I am absolutely sure, 365rider is doing these things on purpose, knowing that many customers will fall for that. This is a clear part of the business model.
1. They do aggressive online marketing in Switzerland with good prices.
2. on the Websites the prices are mentioned in CHF "INCL. VAT/MWST)
3. The delayed delivery arrives and the customer has to pay all the import taxes and extra costs (~ + 50 CHF).
4. That means 365 is keeping the mentioned VAT in their own pocket and the customer in Switzerland pays double + processing costs from customs.
5. Customer care is not even responding and is ignoring you.
365rider is absolutely aware of that, but they dont care and looking for the short term money. DONT BUY THERE, AFTER ALL all other retailers are better and cheaper.
Please be aware and dont support business models like this.
16 July 2026
Unprompted review
Everything ok !
27 July 2026
Reply from 365Rider
Thank you very much for your review!
We are delighted to know that everything went smoothly with your order and that you were satisfied with your experience at 365Rider.
We hope to welcome you back soon!
Best regards,
365Rider Team
I’m always happy with my purchases…
I’m always happy with my purchases every time I order from this shop. Thanks much! Will definitely order more from your shop! 🥰
29 July 2026
Reply from 365Rider
Thank you so much for your kind words! 🥰
We’re really happy to hear that you’ve been satisfied with your purchases every time you order from us. It means a lot to have you coming back, and we’ll be delighted to see you again!
Thanks for trusting 365Rider! 💙
Best regards,
365Rider Team
They will scam you if they have the chance / Cette entreprise vous arnaquera à la moindre occasion !
EN --> Update from August 26, 2026
Order placed on July 23, but the package was never delivered. I have been battling 365Rider's customer service for a month now to get a refund. I have never seen such bad faith; it is simply disgraceful. Aside from the fact that they only reply once a week (surprisingly, on Fridays)—and after insisting for two weeks that their carrier, Spring, had indeed delivered the package (even though Spring's own tracking system indicated otherwise)—I was forced to contact Spring directly (after also contacting La Poste, who had confirmed the package's loss via email on August 6). An investigation appears to have been opened, but I haven't heard back in a week.
Losing patience, I naturally started bombarding 365Rider's social media channels with negative feedback; they finally woke up today, asking me to fill out a claim form (yet another pointless step) but failing to actually attach it to their email.
When incompetence and bad faith reach their peak...
A word of advice: NEVER ORDER FROM 365RIDER; you'll save money and avoid unnecessary headaches!
Initial comment from August 11, 2026:
Attractive prices, sure, but the package was never delivered and customer service is incompetent!
I requested a refund after forwarding the confirmation email from La Poste officially stating the package was lost. Customer service replied almost instantly: "we need to confirm the loss of the package with our carrier before proceeding with the refund." Since then—radio silence. I followed up politely a few days later, but still no reply. I have no choice but to share my negative experience to get things moving. In the meantime, the package is still marked as "delivered" on their website. Nice and quiet...
P.S. Order placed on July 23rd; it is now August 11th...
FR --> Mise à jours du 26 Aout 2026
Commande passée le 23 Juillet mais colis jamais livré. Cela fait maintenant 1 mois que je me bats avec le service client de 365Rider pour obtenir un remboursement. Je n'ai jamais vu une telle mauvaise foi, c'est tout simplement honteux. Outre le fait qu'ils ne répondent qu'une fois par semaine, (étonnamment le vendredi) et après avoir insisté pendant 2 semaines sur le fait que leur transporteur Spring avait bien livré ledit colis (alors que le propre service de tracking de Spring indiquait le contraire), j'ai été dans l'obligation de contacter Spring directement (après avoir également contacté La Poste qui m'avait confirmé la perte du colis par email le 6 Aout) . Une enquête semble avoir été ouverte mais je suis sans retour depuis une semaine.
Perdant patience, je commence tout naturellement à bombarder négativement les réseaux de 365Rider, qui se réveille à ce jour en me demandant de remplir un document de réclamation (encore une démarche inutile) mais qu'ils n'ont pas inclus dans leur email.
Quand l'incompétence et la mauvaise foi touchent à leur paroxysme...
Un conseil : NE COMMANDEZ JAMAIS CHEZ 365RIDER, vous gagneriez de l'argent et vous épargnerez des maux de tête inutile !
Commentaire initiale du 11/08/26 :
Prix intéressants certes mais colis jamais livré et service client incompétent !
Demande de remboursement après avoir transmis l'email de confirmation de La Poste officialisant la perte du colis. Retour du service client quasi instantané : "nous devons confirmer avec notre transporteur la perte du colis avant de procéder au remboursement". Depuis silence radio. Je relance courtoisement quelques jours plus tard, toujours pas de retour. Je n'ai donc d'autres choix que de partager mon expérience négative pour faire avancer les choses. En attendant le colis est inscrit comme livré sur leur site. Au calme...
P.S. Commande effectuée le 23 Juillet, nous sommes le 11 Aout...
11 August 2026
Unprompted review
I always love to get my running pairs…
I always love to get my running pairs from 365Rider
.
Great selection of shoes available and fuss free experience.
5x ⭐️!
17 July 2026
100 percent solid item!
27 July 2026
Reply from 365Rider
Thank you very much for your 5-star review!
We’re delighted to hear that you were completely satisfied with your purchase. We really appreciate your trust and support.
We hope to see you again soon at 365Rider!
Kind regards,
365Rider Team
Reply from 365Rider
Thank you very much for your 5-star review!
We’re delighted to hear that we delivered exactly as promised. Your trust and satisfaction mean a lot to us.
We hope to see you again soon at 365Rider!
Kind regards,
365Rider Team
Very good service
Very good service. Runners arrived to Ireland by UPS within a few days. Excellent updates through email
24 July 2026
Reply from 365Rider
Thank you very much for your excellent review! 😊
We’re delighted to hear that your running shoes arrived in Ireland within just a few days and that you were happy with the UPS delivery and email updates.
Thank you for choosing 365Rider, and we hope to see you again soon!
Best regards,
365Rider Team
Reply from 365Rider
Thank you very much for your review! 😊
We’re delighted to hear that you had a good experience with our website and that your order arrived on time.
Thank you for choosing 365Rider, and we hope to see you again soon!
Best regards,
365Rider Team
Lots to choose from and at a good price
18 July 2026
Reply from 365Rider
Thank you very much for your review! 😊
We’re delighted to hear that you appreciate the wide range of products available and our competitive prices.
Thank you for choosing 365Rider, and we hope to see you again soon!
Best regards,
365Rider Team
Fast delivery and quality product.
19 July 2026
Reply from 365Rider
Thank you very much for your review! 😊
We’re delighted to hear that you were happy with the fast delivery and the quality of the product.
Thank you for choosing 365Rider, and we hope to see you again soon!
Best regards,
365Rider Team
Very good service
Very good service. 3 working days between the purchase and the reception (from Spain to Portugal). Very nice price
3 August 2026
Unprompted review
Reply from 365Rider
Dear customer,
Thank you very much for your 5-star review! 😊
We are delighted to hear that you were satisfied with our service, the fast delivery from Spain to Portugal, and our prices.
We truly appreciate your trust in 365Rider and hope to welcome you back soon!
Kind regards,
365Rider Team
Reply from 365Rider
Dear customer,
We are surprised by this review, as the information available in our system does not appear to correspond to the situation described.
The review is associated with an order from 2025, which according to our records was successfully delivered. We also see a more recent order from February 2026 associated with your customer account.
We cannot therefore identify, from the information available to us, the payment issue described in your review, nor can we see an order that was cancelled or refunded twice due to a payment problem.
If you experienced an issue with a payment or refund, we would of course be happy to look into it. Please contact our customer service with the relevant order number so that we can check the specific transaction and provide you with an explanation.
We always want to resolve genuine issues when they arise, but we also believe it is important that reviews accurately reflect the customer experience associated with the order in question.
Kind regards,
365Rider Team
Reply from 365Rider
Thank you very much for your 5-star review! 😊
We’re delighted to hear that you’re happy with our prices and the fast delivery. We really appreciate your trust in 365Rider and hope to welcome you back soon!
Kind regards,
365Rider Team
Very positive experience
365 has great prices, shipping is quite good and everything has been sound to this point. Bought already 4 pairs of running shoes from them
18 July 2026
Reply from 365Rider
Thank you very much for your 5-star review and for your continued trust in 365Rider! 😊
We’re delighted to hear that you’re happy with our prices and shipping, and especially that you’ve already purchased four pairs of running shoes from us.
We truly appreciate your loyalty and hope to keep providing you with a great experience for many more purchases to come!
Kind regards,
365Rider Team
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